help.launchpad.net says I'm "not logged in"

help.launchpad.net is not the launchpad application. You really are not logged in to the moinmoin site. When you choose to login you go to another site that is not launchpad -- login.launchpad.net is actually login.ubuntu.com. Your identity and password in Ubuntu's SSO service can be mismatched with Launchpad., so while you can be recognised by the SSO service, you are not necessarily the same identity that you use to login to Launchpad.

visit login.ubuntu.com and use the same email address as shown on your Launchpad profile page: https://launchpad.net/~paulsherwood. Then visit help.launchpad.net and choose to login. Ensure the email address shown for you is the one Lp knows about and login.

Logging to help.launchpad.net will not change your experience. If you want edit pages, you must first join the documentation team at https://launchpad.net/~launchpad-doc. Only the members of this team need to login to the help site.

We should probably hide the logged in widget on help.launchpad.net or
something - just prompt when someone clicks on edit.

as a new user of launchpad, this is confusing. I agree with Robert's suggestion will be an improvement if it can be done.

from Curtis' explanation I now understand that the documentation project has a different login, but actually I still don't see *why* there's a separate login required - aren't the documentation team members also launchpad users?

also I guess I must have *done* something to get a Ubuntu SSO mismatched with Launchpad? ... but isn't this the kind of situation that SSO is supposed to avoid?

sorry if I'm sounding dumb.

@Paul its because the help.launchpad.net site is running a different web server stack that looks for a different cookie to detect if you've logged in : in theory we can fix this but its going to be nontrivial.

@Paul oh and its simply a login *cookie* - there is nothing mismatched, and if your loging with the SSO is recent you shouldn't get prompted for a password.