Ubuntu
xserver-xorg-video-nouveau package

10de:0a2a [Sony VAIO VPCCW1FFX] nvidia 320m locks up

Bug #696104 reported by Alex Mayorga on 2010-12-31

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	Nouveau Xorg driver	Confirmed	High	freedesktop-bugs #33357
	xserver-xorg-video-nouveau (Ubuntu)	Incomplete	Medium	Unassigned

Bug Description

Binary package hint: xserver-xorg-video-nouveau

Just had Empathy (one IRC and one MSN window) and Mozilla Minefield (~15 tabs) running and the screen locked up and stopped responding to mouse clicks or keyboard input.
Mouse still moves.

[ 100.372] (II) NOUVEAU(0): Modeline "1366x768"x0.0 72.00 1366 1388 1410 1430 768 776 784 840 -hsync -vsync (50.3 kHz)
[ 4291.996] [mi] EQ overflowing. The server is probably stuck in an infinite loop.
[ 4291.997]
Backtrace:
[ 4292.043] 0: /usr/bin/X (xorg_backtrace+0x26) [0x4a0836]
[ 4292.043] 1: /usr/bin/X (mieqEnqueue+0x1f4) [0x49fc34]
[ 4292.043] 2: /usr/bin/X (xf86PostMotionEventP+0xc4) [0x47ba34]
[ 4292.043] 3: /usr/bin/X (xf86PostMotionEvent+0xa1) [0x47bbd1]
[ 4292.043] 4: /usr/lib/xorg/modules/input/synaptics_drv.so (0x7f3673f18000+0x3817) [0x7f3673f1b817]
[ 4292.043] 5: /usr/lib/xorg/modules/input/synaptics_drv.so (0x7f3673f18000+0x5c4d) [0x7f3673f1dc4d]
[ 4292.043] 6: /usr/bin/X (0x400000+0x6aee7) [0x46aee7]
[ 4292.043] 7: /usr/bin/X (0x400000+0x11e2ee) [0x51e2ee]
[ 4292.043] 8: /lib/libpthread.so.0 (0x7f3679966000+0xfd70) [0x7f3679975d70]
[ 4292.043] 9: /lib/libc.so.6 (ioctl+0x7) [0x7f36789867d7]
[ 4292.043] 10: /lib/libdrm.so.2 (drmIoctl+0x28) [0x7f3676f38388]
[ 4292.043] 11: /lib/libdrm.so.2 (drmCommandWrite+0x1b) [0x7f3676f3a64b]
[ 4292.043] 12: /lib/libdrm_nouveau.so.1 (0x7f36768fa000+0x2a97) [0x7f36768fca97]
[ 4292.043] 13: /lib/libdrm_nouveau.so.1 (nouveau_bo_map_range+0xfe) [0x7f36768fd09e]
[ 4292.043] 14: /lib/libdrm_nouveau.so.1 (0x7f36768fa000+0x1bcd) [0x7f36768fbbcd]
[ 4292.043] 15: /lib/libdrm_nouveau.so.1 (nouveau_pushbuf_flush+0x1ae) [0x7f36768fc19e]
[ 4292.043] 16: /usr/lib/xorg/modules/drivers/nouveau_drv.so (0x7f3676b00000+0x1f928) [0x7f3676b1f928]
[ 4292.043] 17: /usr/lib/xorg/modules/drivers/nouveau_drv.so (0x7f3676b00000+0x6c7e) [0x7f3676b06c7e]
[ 4292.043] 18: /usr/lib/xorg/modules/libexa.so (0x7f3675a50000+0x5e5f) [0x7f3675a55e5f]
[ 4292.043] 19: /usr/lib/xorg/modules/libexa.so (0x7f3675a50000+0x861a) [0x7f3675a5861a]
[ 4292.043] 20: /usr/lib/xorg/modules/libexa.so (0x7f3675a50000+0xf622) [0x7f3675a5f622]
[ 4292.043] 21: /usr/lib/xorg/modules/libexa.so (0x7f3675a50000+0x101be) [0x7f3675a601be]
[ 4292.043] 22: /usr/bin/X (0x400000+0xd7fb3) [0x4d7fb3]
[ 4292.043] 23: /usr/lib/xorg/modules/libexa.so (0x7f3675a50000+0x11258) [0x7f3675a61258]
[ 4292.043] 24: /usr/bin/X (0x400000+0xd3351) [0x4d3351]
[ 4292.043] 25: /usr/bin/X (0x400000+0x2d861) [0x42d861]
[ 4292.043] 26: /usr/bin/X (0x400000+0x2190e) [0x42190e]
[ 4292.043] 27: /lib/libc.so.6 (__libc_start_main+0xfe) [0x7f36788cdd1e]
[ 4292.043] 28: /usr/bin/X (0x400000+0x214b9) [0x4214b9]

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-nouveau 1:0.0.16+git20100805+b96170a-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.37-11.25-generic 2.6.37-rc7
Uname: Linux 2.6.37-11-generic x86_64
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/allscreens/options/active_plugins'
DRM.card0.HDMI.A.1:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
DRM.card0.LVDS.1:
status: connected
enabled: enabled
dpms: On
modes: 1366x768 1024x768 800x600 640x480 720x400 640x400 640x350
edid-base64: AP///////wBN2foFAAAAAC0MAQSQHxEA6qjgmVdLkiUcUFQAAAABAQEBAQEBAQEBAQEBAQEBIBxWQFAASDAWFogANa4QAAAYAAAA/ABOdmlkaWEgRGVmYXVsAAAA/AB0IEZsYXQgUGFuZWwAAAAA/QAAPR0zCAAAICAgICAAADU=
DRM.card0.VGA.1:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
Date: Fri Dec 31 15:17:42 2010
DistUpgraded: Yes, recently upgraded Log time: 2010-11-25 14:33:02.550411
DistroCodename: natty
DistroVariant: ubuntu
GdmLog2:

GraphicsCard: Subsystem: Sony Corporation Device [104d:905e]
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1)
MachineType: Sony Corporation VPCCW1FFX
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.37-11-generic root=UUID=f415c990-a34d-451b-b69c-2070c5d53e47 ro vt.handoff=7 quiet splash
Renderer: Unknown
SourcePackage: xserver-xorg-video-nouveau
dmi.bios.date: 09/22/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: R0190Y5
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0190Y5:bd09/22/2009:svnSonyCorporation:pnVPCCW1FFX:pvrR5785054:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VPCCW1FFX
dmi.product.version: R5785054
dmi.sys.vendor: Sony Corporation
version.libdrm2: libdrm2 2.4.22-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 7.9+repack-1ubuntu3
version.xserver-xorg: xserver-xorg 1:7.5+6ubuntu6
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.13.2-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.13.901-2ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20100805+b96170a-0ubuntu1

See original description

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Alex Mayorga (alex-mayorga) wrote on 2010-12-31:

BootDmesg.txt Edit (59.9 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.8 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (34.3 KiB, text/plain; charset="utf-8")
GdmLog.txt Edit (21.1 KiB, text/plain; charset="utf-8")
GdmLog1.txt Edit (18.0 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (43.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (633 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.0 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (106.9 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (256.9 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (32.3 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (28.5 KiB, text/plain; charset="utf-8")

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Bryce Harrington (bryce) wrote on 2011-01-01:

Has this happened more than this one time?
If so, can you identify steps that seem to reproduce it reliably?

The backtrace seems to suggest possibly some relation to the synaptics touchpad.

description:	updated
Changed in xserver-xorg-video-nouveau (Ubuntu):
status:	New → Incomplete

Revision history for this message

Alex Mayorga (alex-mayorga) wrote on 2011-01-03:

It has happened two or three times at least.
Unfortunately I still can't reliably reproduce it (happens randomly)

Changed in xserver-xorg-video-nouveau (Ubuntu):
status:	Incomplete → New

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-01-04:

Is there anything in your /var/log/kern.log or /var/log/dmesg.* from about when the lock up last occurred, that provides an error message?

Bryce Harrington (bryce) on 2011-01-04

Changed in xserver-xorg-video-nouveau (Ubuntu):
status:	New → Incomplete

Revision history for this message

Alex Mayorga (alex-mayorga) wrote on 2011-01-05:

kern.log.1 Edit (280.3 KiB, text/plain)

Attaching the kern.log from the day of the lock up.

Alex Mayorga (alex-mayorga) on 2011-01-05

Changed in xserver-xorg-video-nouveau (Ubuntu):
status:	Incomplete → New

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-01-07:

From the log it looks like you booted at 1pm, booted again at 1:24pm (was that due to a freeze?) and then used sysrq commands at 5pm (did it freeze then too?)

Unfortunately, no error messages are shown in that log. Not sure of the next steps for how to troubleshoot nouveau lockups... hopefully RAOF can chime in with ideas.

You mentioned you've encountered the freeze several more times. Any chance you've been able to pinpoint down steps to reproduce it reliably? (Guessing not, but worth asking... it really makes these bugs easier to troubleshoot if it can.)

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Alex Mayorga (alex-mayorga) wrote on 2011-01-09: BootDmesg.txt

apport information

tags:	added: apport-collected
description:	updated

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Alex Mayorga (alex-mayorga) wrote on 2011-01-09: CurrentDmesg.txt

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-09: Dependencies.txt

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-09: GconfCompiz.txt

#10

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-09: GdmLog.txt

#11

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-09: GdmLog1.txt

#12

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-09: GdmLog2.txt

#13

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-09: Lspci.txt

#14

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-09: Lsusb.txt

#15

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-09: ProcCpuinfo.txt

#16

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-09: ProcInterrupts.txt

#17

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-09: ProcModules.txt

#18

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-09: UdevDb.txt

#19

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-09: UdevLog.txt

#20

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-09: XorgLog.txt

#21

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-09: XorgLogOld.txt

#22

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-09: Re: nvidia 320m locks up

#23

Bryce,

I've yet to figure out steps to reproduce it, but it seems completely random.
It looked up again today, I ssh into it and ran apport-collect on it FWIW.

Revision history for this message

Alex Mayorga (alex-mayorga) wrote on 2011-01-10:

#24

Photo of the video corruption on unity. Edit (1.7 MiB, image/jpeg)

New findings:

- The lock up remains after a suspend/resume cycle
- If I run unity the right click menus don't show, the lock up appears after some time and some time after the lock up there's video corruption (attached), mouse cursor still shows and moves even after the corruption
- When running unity pgrep compiz reports 1450 (below)
- Per instructions from #ubuntu-x I managed to capture files under /sys/kernel/debug/dri/0 and /sys/kernel/debug/dri/64

Let me know which if any of the files should I submit.

alex-mayorga@VPCCW1FFXL:~$ pgrep compiz
1450

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Alex Mayorga (alex-mayorga) wrote on 2011-01-10: BootDmesg.txt

#25

apport information

description:

updated

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Alex Mayorga (alex-mayorga) wrote on 2011-01-10: CurrentDmesg.txt

#26

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-10: Dependencies.txt

#27

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-10: GconfCompiz.txt

#28

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-10: GdmLog.txt

#29

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-10: GdmLog1.txt

#30

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Alex Mayorga (alex-mayorga) wrote on 2011-01-10: GdmLog2.txt

#31

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Alex Mayorga (alex-mayorga) wrote on 2011-01-10: Lspci.txt

#32

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Alex Mayorga (alex-mayorga) wrote on 2011-01-10: Lsusb.txt

#33

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-10: ProcCpuinfo.txt

#34

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-10: ProcInterrupts.txt

#35

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-10: ProcModules.txt

#36

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-10: UdevDb.txt

#37

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-10: UdevLog.txt

#38

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-10: XorgLog.txt

#39

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-01-10: XorgLogOld.txt

#40

apport information

Alex Mayorga (alex-mayorga) on 2011-01-18

description:

updated

Bryce Harrington (bryce) on 2011-01-22

Changed in xserver-xorg-video-nouveau (Ubuntu):
status:	New → Incomplete

Bug Watch Updater (bug-watch-updater) on 2011-01-24

Changed in nouveau:
status:	Unknown → Confirmed

Bug Watch Updater (bug-watch-updater) on 2011-02-04

Changed in nouveau:
importance:	Unknown → High

Alex Mayorga (alex-mayorga) on 2011-02-19

description:

updated

Alex Mayorga (alex-mayorga) on 2011-02-20

description:

updated

Alex Mayorga (alex-mayorga) on 2011-02-20

description:

updated

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Alex Mayorga (alex-mayorga) wrote on 2011-02-20: ProcCpuinfo.txt

#103

apport information

description:

updated

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Alex Mayorga (alex-mayorga) wrote on 2011-02-20: ProcInterrupts.txt

#104

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-02-20: ProcModules.txt

#105

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-02-20: UdevDb.txt

#106

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-02-20: UdevLog.txt

#107

apport information

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Alex Mayorga (alex-mayorga) wrote on 2011-02-20: XorgLog.txt

#108

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Alex Mayorga (alex-mayorga) wrote on 2011-02-20: XorgLogOld.txt

#109

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Alex Mayorga (alex-mayorga) wrote on 2011-02-20: Re: nvidia 320m locks up

#110

peek-696104.txt Edit (10.7 KiB, text/plain)

Per https://bugs.freedesktop.org//show_bug.cgi?id=26980#c43 compiling peek is now done this way:

git clone git://0x04.net/pgtest
cd pgtest
make

make would fail until I installed libpciaccess-dev like this:

sudo aptitude install libpciaccess-dev

Finally managed to get the requeste peek (attached) with this command:

sudo ./peek 0x400000 0x10000 > ~/peek-696104.txt

penalvch (penalvch) on 2013-12-17

tags:	added: bios-outdated-r0210y5
description:	updated

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penalvch (penalvch) wrote on 2013-12-17:

#111

Alex Mayorga, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect 696104

Changed in xserver-xorg-video-nouveau (Ubuntu):
importance:	Undecided → Medium
summary:	- nvidia 320m locks up + 10de:0a2a [Sony VAIO VPCCW1FFX] nvidia 320m locks up

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: BootDmesg.txt

#112

apport information

tags:	added: compiz-0.9 saucy
description:	updated

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: BootLog.txt

#113

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: CurrentDmesg.txt

#114

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: Dependencies.txt

#115

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: DpkgLog.txt

#116

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: GconfCompiz.txt

#117

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: LightdmDisplayLog.txt

#118

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: LightdmGreeterLog.txt

#119

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: LightdmGreeterLogOld.txt

#120

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: LightdmLog.txt

#121

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: Lspci.txt

#122

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: Lsusb.txt

#123

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: MonitorsUser.xml.txt

#124

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: ProcCpuinfo.txt

#125

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: ProcEnviron.txt

#126

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: ProcInterrupts.txt

#127

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: ProcModules.txt

#128

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: UdevDb.txt

#129

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: UdevLog.txt

#130

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: UnitySupportTest.txt

#131

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: XorgLog.txt

#132

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: XorgLogOld.txt

#133

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: Xrandr.txt

#134

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: xdpyinfo.txt

#135

apport information

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: xserver.devices.txt

#136

apport information

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17: xserver.outputs.txt

#137

apport information

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17:

#138

Christoper,

Just last week I experienced another lock-up with video corruption on fully updated 13.10

Ran the apport command given in case it is useful.

How can I try the development version without having to burn a CD?

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penalvch (penalvch) wrote on 2013-12-17:

#139

Alex Mayorga, you could try the development version by burning to a USB drive.

tags:	added: latest-bios-r0210y5 removed: bios-outdated-r0210y5
description:	updated

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Alex Mayorga (alex-mayorga) wrote on 2013-12-17:

#140

Is there a way to update from stable to development directly?

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penalvch (penalvch) wrote on 2013-12-17:

#141

Alex Mayorga, one may do so following https://help.ubuntu.com/community/Upgrades#Upgrading_to_development_releases .

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madbiologist (me-again) wrote on 2015-09-22:

#142

Official support for Ubuntu 11.04 "Natty Narwhal" and Ubuntu 13.10 "Saucy Salamander" has ended.

Is this issue still occurring on Ubuntu 15.04 "Vivid Vervet"?

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10de:0a2a [Sony VAIO VPCCW1FFX] nvidia 320m locks up

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