intel 82852/82855 cannot display login screen

Bug #714634 reported by kjloh
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

Binary package hint: xserver-xorg-video-intel

I am using acer travelMate 380 laptop, the graphic adapter is intel 82852/82855 GM/GME Graphics Controller. After upgrading to Natty 11.04 kernel 2.6.38.1/2, the login screen cannot display properly. and there is no way to login to the system. pls see screenshot picture attached.

there is no such problem when I use the kernal 2-6-37-12.

the bug report is collected based when bootup using 2-6-37-12.

by the way, when I tried to use ubuntu-bug -p, it said the option is deprecated so I use the command without -p.

thanks you so much.

best regards,
KJ

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-1ubuntu6
ProcVersionSignature: Ubuntu 2.6.37-12.26-generic 2.6.37
Uname: Linux 2.6.37-12-generic i686
Architecture: i386
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1024x768
 edid-base64:
DRM.card0.VGA.1:
 status: disconnected
 enabled: disabled
 dpms: On
 modes:
 edid-base64:
Date: Mon Feb 7 22:31:49 2011
DistUpgraded: Yes, recently upgraded Log time: 2010-11-14 17:50:28.349479
DistroCodename: natty
DistroVariant: ubuntu
DkmsStatus: vboxhost, 4.0.2, 2.6.37-12-generic, i686: installed
GraphicsCard:
 Subsystem: Acer Incorporated [ALI] Device [1025:0037]
   Subsystem: Acer Incorporated [ALI] Device [1025:0037]
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100324)
Lsusb:
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 002: ID 0d62:a100 Darfon Electronics Corp. Optical Mouse
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer TravelMate 380
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.37-12-generic root=UUID=788c2b44-644a-47f4-9b61-289f79bfab39 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-video-intel
dmi.bios.date: 11/01/04
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.07
dmi.board.name: TravelMate 380
dmi.board.vendor: Acer
dmi.board.version: Rev.A
dmi.chassis.type: 1
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.07:bd11/01/04:svnAcer:pnTravelMate380:pvr-1:rvnAcer:rnTravelMate380:rvrRev.A:cvnAcer:ct1:cvrN/A:
dmi.product.name: TravelMate 380
dmi.product.version: -1
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.2.1+glibmainloop4-0ubuntu9
version.libdrm2: libdrm2 2.4.23-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10-1ubuntu1
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu3
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.13.2+git20110124.fadee040-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-1ubuntu6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu4

Revision history for this message
kjloh (kjloh71) wrote :
Bryce Harrington (bryce)
tags: added: regression-release
Revision history for this message
Bryce Harrington (bryce) wrote :

Hi kjloh, I'm sorry you're having troubles with Ubuntu on this laptop. Unfortunately we are not providing X development support in the distro for 8xx, as we've found it to be too labor intensive to provide development support for these older chipsets directly in the distro. Instead, I would recommend you work directly with upstream by filing a bug report at https://bugs.freedesktop.org/, as they're in a better position to validate fixes and work with you to test their future changes.

It sounds like you have a good lead on this being a regression between .37 and .38, which is a very strong clue. You may be able to do a git bisect to the kernel to locate the offending patch. If you do, then share this info with upstream, which will help them identify the flaw and get the fix into a future upstream release that we can pull in for Ubuntu. (We probably won't backport i855 fixes, since we've tended to find it can lead to unexpected regressions, but we will take i855 fixes via new upstream releases.)

affects: xserver-xorg-video-intel (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Won't Fix
Revision history for this message
kjloh (kjloh71) wrote :

thank you very much for the respond. I shall pop over to freedesktop.org to have a look. will feedback over here if I get anything new.

Revision history for this message
kjloh (kjloh71) wrote :

Hi Bryce, it fixed after I downloaded the .38.3 today. but I am actually not sure what has been fixed though.....

thanks a lot.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.