Ubuntu
xserver-xorg-video-intel package

[sandybridge] GPU lockup - ERROR i915_do_wait_request returns -11

Bug #715122 reported by Mario Lizier on 2011-02-08

This bug report is a duplicate of: Bug #718870: [Needs 2.6.38] [sandybridge] GPU lockup (IPEHR: 0x680b0000). Edit Remove

This bug affects 5 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Undecided	Unassigned
	xserver-xorg-video-intel (Ubuntu)	Triaged	High	Unassigned

Bug Description

Binary package hint: xserver-xorg-video-intel

X freezes and I cannot switch to terminal mode.

From dmesg:
[ 563.837579] lo: Disabled Privacy Extensions
[ 566.465687] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
[ 566.468373] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -11 (awaiting 179357 at 179277, next 179358)
[ 566.468462] [drm:i915_reset] *ERROR* Failed to reset chip.

From GPU dump:
ACTHD: 0x00000000
EIR: 0x00000000
EMR: 0x00000000
ESR: 0x00000000
PGTBL_ER: 0x00000000
IPEHR: 0x00000000
IPEIR: 0x00000000
INSTDONE1: 0x00000000
INSTDONE2: 0x00000000
    busy: Message Arbiter 3
    busy: EU 32
    busy: EU 31
    busy: EU 30
    busy: Message Arbiter 2
    busy: EU 22
    busy: EU 21
    busy: EU 20
    busy: Message Arbiter 1
    busy: EU 12
    busy: EU 11
    busy: EU 10
    busy: Message Arbiter 0
    busy: EU 02
    busy: EU 01
    busy: EU 00
    busy: IC 3
    busy: IC 2
    busy: IC 1
    busy: IC 0
    busy: ISC 1/0
    busy: ISC 3/2
    busy: VSC
    busy: IEF
    busy: VFE
    busy: TD
    busy: TS
    busy: GW
    busy: HIZ
    busy: AVS
    busy: GAM
    busy: CS
    busy: WMBE
    busy: SVRW
    busy: RCC
    busy: SVG
    busy: ISC
    busy: MT
    busy: RCPFE
    busy: RCPBE
    busy: VDI
    busy: RCZ
    busy: DAP
    busy: PSD
    busy: IZ
    busy: WMFE
    busy: SVSM
    busy: QC
    busy: FL
    busy: SC
    busy: DM
    busy: FT
    busy: DG
    busy: SI
    busy: SO
    busy: PL
    busy: VME
    busy: SF
    busy: CL
    busy: GS
    busy: VS0
    busy: VF

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-1ubuntu6
ProcVersionSignature: Ubuntu 2.6.37-12.26-generic 2.6.37
Uname: Linux 2.6.37-12-generic x86_64
Architecture: amd64
Chipset: sandybridge
CompisitorRunning: None
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
DRM.card0.DP.1:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
DRM.card0.DP.2:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
DRM.card0.HDMI.A.1:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
DRM.card0.HDMI.A.2:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
DRM.card0.VGA.1:
status: connected
enabled: enabled
dpms: On
modes: 1920x1080 1680x1050 1280x1024 1280x1024 1152x864 1024x768 1024x768 800x600 800x600 640x480 640x480 720x400
edid-base64: AP///////wAebaNXAQEBAQoUAQNsMBt46pU1oVlXnycOUFSlSwCzAIGAgY9xTwEBAQEBAQEBAjqAGHE4LUBYLEUA3QwRAAAaAAAA/QA4Sx5TDwAKICAgICAgAAAA/ABFMjI0MAogICAgICAgAAAA/wBTZXJpYWxfTnVtYmVyAIg=
Date: Mon Feb 7 16:08:52 2011
DistUpgraded: Fresh install
DistroCodename: natty
DistroVariant: ubuntu
DkmsStatus:

DumpSignature: 2b083927
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard: Subsystem: Intel Corporation Device [8086:2002]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha amd64 (20110121)
InterpreterPath: /usr/bin/python2.7
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.37-12-generic root=UUID=9aca5a97-fe4f-45d8-8b52-fac0552fdf14 ro quiet splash vt.handoff=7
ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.37-12-generic root=UUID=9aca5a97-fe4f-45d8-8b52-fac0552fdf14 ro quiet splash vt.handoff=7
RelatedPackageVersions:
xserver-xorg 1:7.6~3ubuntu3
libdrm2 2.4.23-1ubuntu3
xserver-xorg-video-intel 2:2.14.0-1ubuntu6
Renderer: Hardware acceleration
SourcePackage: xserver-xorg-video-intel
Title: [sandybridge] GPU lockup 2b083927
UserGroups:

dmi.bios.date: 10/25/2010
dmi.bios.vendor: Intel Corp.
dmi.bios.version: BLH6710H.86A.0062.2010.1025.1539
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: DH67BL
dmi.board.vendor: Intel Corporation
dmi.board.version: AAG10189-202
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrBLH6710H.86A.0062.2010.1025.1539:bd10/25/2010:svn:pn:pvr:rvnIntelCorporation:rnDH67BL:rvrAAG10189-202:cvn:ct3:cvr:
version.compiz: compiz 1:0.9.2.1+glibmainloop4-0ubuntu9
version.libdrm2: libdrm2 2.4.23-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10-1ubuntu1
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu3
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.13.2+git20110124.fadee040-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-1ubuntu6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu4

See original description

Tags:

Revision history for this message

Mario Lizier (lizier) wrote on 2011-02-08:

BootDmesg.txt Edit (44.3 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1023 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (4.3 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (35.6 KiB, text/plain; charset="utf-8")
GdmLog.txt Edit (31.0 KiB, text/plain; charset="utf-8")
GdmLog1.txt Edit (43.0 KiB, text/plain; charset="utf-8")
GdmLog2.txt Edit (41.1 KiB, text/plain; charset="utf-8")
IntelGpuDump.txt Edit (1.5 MiB, text/plain; charset="utf-8")
Lspci.txt Edit (19.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (478 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.4 KiB, text/plain; charset="utf-8")
ProcCpuinfo_.txt Edit (3.4 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.3 KiB, text/plain; charset="utf-8")
ProcInterrupts_.txt Edit (2.3 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (9.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.2 KiB, text/plain; charset="utf-8")
ProcModules_.txt Edit (2.2 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (744 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (97.0 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (221.8 KiB, text/plain; charset="utf-8")
UdevLog_.txt Edit (221.8 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (946 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (68.2 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (17.4 KiB, text/plain; charset="utf-8")
XorgLogOld_.txt Edit (55.3 KiB, text/plain; charset="utf-8")
XorgLog_.txt Edit (39.8 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (4.4 KiB, text/plain; charset="utf-8")
glxinfo.txt Edit (11.6 KiB, text/plain; charset="utf-8")
i915_error_state.txt Edit (761.9 KiB, text/plain; charset="utf-8")
peripherals.txt Edit (1.4 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (9.7 KiB, text/plain; charset="utf-8")

Bryce Harrington (bryce) on 2011-02-08

description:	updated
Changed in xserver-xorg-video-intel (Ubuntu):
status:	New → Triaged
importance:	Undecided → High
summary:	- [sandybridge] GPU lockup 2b083927 + [sandybridge] GPU lockup - ERROR but no error codes in gpu dump
summary:	- [sandybridge] GPU lockup - ERROR but no error codes in gpu dump + [sandybridge] GPU lockup - ERROR i915_do_wait_request returns -11

Launchpad Janitor (janitor) on 2011-08-23

Changed in linux (Ubuntu):
status:	New → Confirmed

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[sandybridge] GPU lockup - *ERROR* i915_do_wait_request returns -11