Ubuntu
poppler package

evince can't print some parts of a document

Bug #71761 reported by Alexandre Otto Strube
8
Affects Status Importance Assigned to Milestone
Evince
Fix Released
Medium
poppler (Ubuntu)
Fix Released
Medium
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evince

On the attached document, evince prints the first three pages, and then stops. pages 4 and 5 are not printed regardless of what I do. pages 6, 7, 8, 9 and 10 print fine.

The printer is a hp laserjet 4250 using the postscript driver. It has its own ip on the network.

Revision history for this message
Alexandre Otto Strube (surak) wrote :
Revision history for this message
Alexandre Otto Strube (surak) wrote :

printing this pdf to a file produces a ps file which is not shown both by evince as well as gs-esp. And this output.ps fails to be converted to pdf using ps2pdf.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug. I've forwarded it upstream: http://bugzilla.gnome.org/show_bug.cgi?id=389751

Changed in evince:
assignee: nobody → desktop-bugs
importance: Undecided → Medium
status: Unconfirmed → Confirmed
Bug Watch Updater (bug-watch-updater)
Changed in evince:
status: Unknown → Rejected
Revision history for this message
In , Sebastien Bacher (seb128) wrote :

That bug has been opened on
https://launchpad.net/distros/ubuntu/+source/evince/+bug/71761

"On the attached document, evince prints the first three pages, and then stops.
pages 4 and 5 are not printed regardless of what I do. pages 6, 7, 8, 9 and 10
print fine.

The printer is a hp laserjet 4250 using the postscript driver. It has its own
ip on the network.

http://librarian.launchpad.net/5067930/01213154.pdf.tar.bz2
Problematic pdf file

printing this pdf to a file produces a ps file which is not shown both by
evince as well as gs-esp. And this output.ps fails to be converted to pdf using
ps2pdf."

The bug has been sent on bugzilla.gnome.org first:
http://bugzilla.gnome.org/show_bug.cgi?id=389751

comment from bugzilla:

"pdftops from poppler head creates an invalid ps (pages 4 and 5) with this pdf
file, so it should be a poppler bug. Could you please follow these instructions
to help get this bug fixed?.

http://live.gnome.org/Evince/PopplerBugs#poppler

Thank You."

Revision history for this message
Sebastien Bacher (seb128) wrote :

poppler bug according to upstream

Revision history for this message
Sebastien Bacher (seb128) wrote :

Forwarded to https://bugs.freedesktop.org/show_bug.cgi?id=9473 now

Bug Watch Updater (bug-watch-updater)
Changed in evince:
status: Rejected → Confirmed
Revision history for this message
In , Daniel Holbach (dholbach) wrote :

util/pdftops from current CVS still produces broken output.

Revision history for this message
Daniel Holbach (dholbach) wrote :

Confirmed.

Revision history for this message
Daniel Holbach (dholbach) wrote :

util/pdftops from current CVS is still broken.

Revision history for this message
Benjamin Roch (phibre) wrote :

I have a similar issue. Though I can print the whole pdf document in evince, there is no chance to select pages. Neither 197-208 nor 197,198,... works here. It is the same problem with Acrobat reader. Maybe it is a driver problem ( I have an HP Laserjet 4L and use the recommended "HP LaserJet 4L Foomatic/ljet4" driver ).

Revision history for this message
Benjamin Roch (phibre) wrote :

I tried now to first print the selection to a PDF file and then print that file (which just contains the selected pages) - It works this way. Hope this can help

Revision history for this message
Sebastien Bacher (seb128) wrote :

Could anybody try if that's still an issue on hardy?

Changed in poppler:
milestone: later → none
status: Confirmed → Incomplete
Revision history for this message
Aaron Albright (albrigha-deactivatedaccount) wrote :

I'm able to print a one page pdf in hardy, but I haven't tried larger pdf's. However pdftops is still broke.

https://bugs.launchpad.net/hplip/+bug/182379

So not sure if this specific defect is still valid. I can print from evince on hardy.

Date: Fri Feb 22 09:24:22 2008
DesktopEnvironment: GNOME
DistroRelease: Ubuntu 8.04
EtcPapersize: letter
InstalledPrintingPackages:
 ii cupsys 1.3.5-1ubuntu3 Common UNIX Printing System(tm) - server
 ii cupsys-driver-gutenprint 5.0.2-2ubuntu1 printer drivers for CUPS
 ii foo2zjs 20071205-0ubuntu1 Support for printing to ZjStream-based printers
 ii foomatic-db 20080211-0ubuntu1 OpenPrinting printer support - database
 ii foomatic-db-engine 3.0.2-20070719-0ubuntu4 OpenPrinting printer support - programs
 ii foomatic-filters 3.0.2-20071204-0ubuntu1 OpenPrinting printer support - filters
 ii ghostscript 8.61.dfsg.1-1ubuntu2 The GPL Ghostscript PostScript/PDF interpreter
 ii libgnomeprint2.2-0 2.18.4-1~hardy1 The GNOME 2.2 print architecture - runtime files
 ii min12xxw 0.0.9-1build1 Printer driver for KonicaMinolta PagePro 1[234]xxW
 ii openprinting-ppds 20080211-0ubuntu1 OpenPrinting printer support - PostScript PPD files
 ii pnm2ppa 1.12-16 PPM to PPA converter
 ii pxljr 1.1-0ubuntu1 Driver for HP's Color LaserJet 35xx/36xx color laser printers
 ii splix 1.1.1-0ubuntu1 Driver for Samsung's SPL2 (bw) and SPLc (color) laser printers
Locale: LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8, LC_PAPER=en_US.UTF-8
Uname: Linux dhcp59049.vcd.hp.com 2.6.24-8-generic #1 SMP Thu Feb 14 20:13:27 UTC 2008 x86_64 GNU/Linux

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

I can't reproduce this in Hardy. The "Problematic pdf file" prints fine from evince to printer (Xerox Phaser 8560) or to PDF (whole document or a selection of pages)

It doesn't seem to be an issue anymore in Hardy.

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Can't reproduce in Intrepid. Closing.

Feel free to re-open if this is still an issue for you.

Changed in poppler:
status: Incomplete → Fix Released
Revision history for this message
In , Albert Astals Cid (aacid) wrote :

Works for me now, please reopen if it still fails for you.

Also in any case it was not a splash problem.

Bug Watch Updater (bug-watch-updater)
Changed in evince:
status: Confirmed → Fix Released
Bug Watch Updater (bug-watch-updater)
Changed in evince:
importance: Unknown → Medium
Bug Watch Updater (bug-watch-updater)
Changed in evince:
importance: Medium → Unknown
Bug Watch Updater (bug-watch-updater)
Changed in evince:
importance: Unknown → Medium
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