Ubuntu
xserver-xorg-video-intel package

[arrandale] GPU lockup 9861d3ce (ESR: 0x00000001 IPEHR: 0x7a005502)

Bug #721086 reported by James Schriver on 2011-02-18

This bug report is a duplicate of: Bug #745112: [arrandale] desktop is messed up with external monitors (x86_64). Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-video-intel (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Binary package hint: xserver-xorg-video-intel

Logged in from restart

ProblemType: Crash
DistroRelease: Ubuntu 11.04
Package: xserver-xorg-video-intel 2:2.14.0-1ubuntu9
ProcVersionSignature: Ubuntu 2.6.37-12.26-generic 2.6.37
Uname: Linux 2.6.37-12-generic x86_64
NonfreeKernelModules: wl
Architecture: amd64
Chipset: arrandale
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
DRM.card0.DP.1:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
DRM.card0.HDMI.A.1:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
DRM.card0.LVDS.1:
status: connected
enabled: enabled
dpms: On
modes: 1366x768
edid-base64: AP///////wBMo1E2AAAAAAASAQOAIhN4Cof1lFdPjCcnUFQAAAABAQEBAQEBAQEBAQEBAQEBEhtWclAADDAwICUAWMIQAAAZAAAADwAAAAAAAAAAAB60AnQAAAAA/gBTQU1TVU5HCiAgICAgAAAA/gAxNTZBVDA1LUgwMQogABU=
DRM.card0.VGA.1:
status: disconnected
enabled: disabled
dpms: Off
modes:
edid-base64:
Date: Thu Feb 17 19:11:26 2011
DistUpgraded: Fresh install
DistroCodename: natty
DistroVariant: ubuntu
DkmsStatus:
bcmwl, 5.100.82.38+bdcom, 2.6.38-1-generic, x86_64: installed
bcmwl, 5.100.82.38+bdcom, 2.6.37-12-generic, x86_64: installed
bcmwl, 5.100.82.38+bdcom, 2.6.38-2-generic, x86_64: installed
bcmwl, 5.100.82.38+bdcom, 2.6.38-3-generic, x86_64: installed
bcmwl, 5.100.82.38+bdcom, 2.6.38-020638rc5-generic, x86_64: installed
DumpSignature: 9861d3ce (ESR: 0x00000001 IPEHR: 0x7a005502)
ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
GraphicsCard: Subsystem: Hewlett-Packard Company Device [103c:3658]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha amd64 (20110120)
InterpreterPath: /usr/bin/python2.7
MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
ProcEnviron:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.37-12-generic root=UUID=6f9941d1-c5f9-414c-a80f-bed1dc13ff8c ro quiet splash vt.handoff=7
ProcKernelCmdLine_: BOOT_IMAGE=/boot/vmlinuz-2.6.37-12-generic root=UUID=6f9941d1-c5f9-414c-a80f-bed1dc13ff8c ro quiet splash vt.handoff=7
RelatedPackageVersions:
xserver-xorg 1:7.6~3ubuntu4
libdrm2 2.4.23-1ubuntu3
xserver-xorg-video-intel 2:2.14.0-1ubuntu9
Renderer: Unknown
SourcePackage: xserver-xorg-video-intel
Title: [arrandale] GPU lockup 9861d3ce (ESR: 0x00000001 IPEHR: 0x7a005502)
UserGroups:

dmi.bios.date: 02/06/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.17
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3658
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 32.24
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.17:bd02/06/2010:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr049D210000241210000020000:rvnHewlett-Packard:rn3658:rvr32.24:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv6 Notebook PC
dmi.product.version: 049D210000241210000020000
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.2.1+glibmainloop4-0ubuntu11
version.libdrm2: libdrm2 2.4.23-1ubuntu3
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1~git20110215.cc1636b6-0ubuntu1
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu5
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-1ubuntu9
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu4

Tags:

Revision history for this message

James Schriver (dashua) wrote on 2011-02-18:

BootDmesg.txt Edit (55.0 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (180.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.7 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (35.7 KiB, text/plain; charset="utf-8")
GdmLog.txt Edit (20.3 KiB, text/plain; charset="utf-8")
GdmLog1.txt Edit (20.0 KiB, text/plain; charset="utf-8")
GdmLog2.txt Edit (251 bytes, text/plain; charset="utf-8")
IntelGpuDump.txt Edit (2.0 MiB, text/plain; charset="utf-8")
Lspci.txt Edit (26.2 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (369 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.2 KiB, text/plain; charset="utf-8")
ProcCpuinfo_.txt Edit (3.2 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.9 KiB, text/plain; charset="utf-8")
ProcInterrupts_.txt Edit (2.0 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (9.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.5 KiB, text/plain; charset="utf-8")
ProcModules_.txt Edit (3.5 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (746 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (106.2 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (266.3 KiB, text/plain; charset="utf-8")
UdevLog_.txt Edit (257.4 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (995 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (35.2 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (35.0 KiB, text/plain; charset="utf-8")
XorgLogOld_.txt Edit (30.6 KiB, text/plain; charset="utf-8")
XorgLog_.txt Edit (30.4 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (3.2 KiB, text/plain; charset="utf-8")
i915_error_state.txt Edit (767.0 KiB, text/plain; charset="utf-8")
peripherals.txt Edit (1.4 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (9.7 KiB, text/plain; charset="utf-8")

Revision history for this message

Bryce Harrington (bryce) wrote on 2011-02-18:

Here is a kernel with a DEBUG patch added (note this is not a fix, just a mechanism to confirm the root cause). Could you affected please test out these kernels (they should work on Maverick too) and report back here. The kernels are at the URL below:

http://people.canonical.com/~apw/lp714719-natty/

After booting this, please do whatever you do to reproduce the freeze (if you can), then ssh into the box and collect the output of 'dmesg > dmesg.txt' and post it here. If you can't reproduce the crash within say a day or so, report that back here too.

If it happens that you haven't seen a freeze at all for a few days (esp. if you haven't seen it after doing a system update), then it may have been solved via a mystery kernel fix. In that case please note so here and the bug report can be set to 'Fix Released'.

Changed in xserver-xorg-video-intel (Ubuntu):
status:	New → Incomplete

Revision history for this message

bugbot (bugbot) wrote on 2011-03-11:

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Incomplete → Expired

Revision history for this message

Didier Roche-Tolomelli (didrocks) wrote on 2011-04-01:

mdz pointed bug #747205 as a potential natty beta1 duplicate

Bryce Harrington (bryce) on 2011-04-01

Changed in xserver-xorg-video-intel (Ubuntu):
status:	Expired → Confirmed

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[arrandale] GPU lockup 9861d3ce (ESR: 0x00000001 IPEHR: 0x7a005502)

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Ubuntu
xserver-xorg-video-intel package