[i915] Imagen in external VGA monitor trembles

Bug #728579 reported by Oscar Sandoval Torres
30
This bug affects 5 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Ubuntu 10.10
Package: Don't know (Probably video driver)

When I connect an external monitor to my Dell Vostro 3300 laptop, I get the image in the monitor, but the image trembles a lot. I try all the available resolutions and refresh rates. The problem is worst in some configurations than others, but only in 640x480 resolution at 60Hz the tremble disappear. Obviously that resolution is not usable at all. I also tries changing the VGA cable and I try with three different monitors, but the problem is the same.

Just for test I try to connect an external monitor using other O.S. (Windows 7), to discard the possibility of hardware malfunction, but in that S.O. everything works fine.

I contacted Dell support and they refuse support for more O.S. than Windows 7, but they mention that in that Windows 7 this problem is commonly related to video driver. I asked for a Linux driver, but get a negative answer.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: xorg 1:7.5+6ubuntu3
ProcVersionSignature: Ubuntu 2.6.35-27.48-generic-pae 2.6.35.11
Uname: Linux 2.6.35-27-generic-pae i686
NonfreeKernelModules: wl
Architecture: i386
DRM.card0.LVDS.1:
 status: connected
 enabled: enabled
 dpms: Off
 modes: 1366x768
 edid-base64: AP///////wAOFNQXAAAAACIUAQOAHRB4CsMNlFdPjCcgUFQAAAABAQEBAQEBAQEBAQEBAQEBeB1WwlAAJjA7J1kAJaUQAAAapRNWwlAAJjA7J1kAJaUQAAAaAAAA/gBXTVhXN4AxMzNXQTEgAAAAAAAAAAAAAAAAAAEBCiAgAAQ=
DRM.card0.VGA.1:
 status: connected
 enabled: enabled
 dpms: On
 modes: 1680x1050 1280x1024 1280x1024 1152x864 1024x768 1024x768 800x600 800x600 640x480 640x480 720x400
 edid-base64: AP///////wAQrDbQTUtXMDEUAQMOLx547u6Vo1RMmSYPUFSlSwBxT4GAswABAQEBAQEBAQEBITmQMGIaJ0BosDYA2SgRAAAcAAAA/wBUNzc3UjBCVDBXS00KAAAA/ABERUxMIEUyMjEwCiAgAAAA/QA4Sx5TEAAKICAgICAgAGc=
Date: Thu Mar 3 18:01:34 2011
DkmsStatus:
 bcmwl, 5.60.48.36+bdcom, 2.6.35-24-generic-pae, i686: installed
 bcmwl, 5.60.48.36+bdcom, 2.6.35-25-generic-pae, i686: installed
 bcmwl, 5.60.48.36+bdcom, 2.6.35-27-generic-pae, i686: installed
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: Dell Inc. Vostro 3300
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-27-generic-pae root=UUID=ef492ab1-7ac4-40b9-b388-1d105a068c82 ro quiet splash
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: xorg
Symptom: display
dmi.bios.date: 09/10/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A08
dmi.board.name: 030DMJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA08:bd09/10/2010:svnDellInc.:pnVostro3300:pvrNotSpecified:rvnDellInc.:rn030DMJ:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Vostro 3300
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
glxinfo: Error: [Errno 2] No such file or directory
system:
 distro: Ubuntu
 codename: maverick
 architecture: i686
 kernel: 2.6.35-27-generic-pae

Revision history for this message
Oscar Sandoval Torres (oscar.st) wrote :
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Temporarily assigned to linux because high temperature of graphic cpu

affects: ubuntu → linux (Ubuntu)
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Kernel driver in use: i915
 Kernel modules: i915

From BootDmesg:
[ 12.913580] intel ips 0000:00:1f.6: Warning: CPU TDP doesn't match expected value (found 25, expected 35)
[ 12.913605] intel ips 0000:00:1f.6: PCI INT C -> GSI 18 (level, low) -> IRQ 18
[ 12.913745] intel ips 0000:00:1f.6: failed to get i915 symbols, graphics turbo disabled
[ 12.913876] intel ips 0000:00:1f.6: IPS driver initialized, MCP temp limit 65535

From CurrentDmesg
[ 43.062210] intel ips 0000:00:1f.6: CPU power or thermal limit exceeded
[ 48.053796] intel ips 0000:00:1f.6: CPU power or thermal limit exceeded
[ 53.045348] intel ips 0000:00:1f.6: CPU power or thermal limit exceeded
[ 58.036963] intel ips 0000:00:1f.6: CPU power or thermal limit exceeded
[ 63.028500] intel ips 0000:00:1f.6: CPU power or thermal limit exceeded
[ 68.024550] intel ips 0000:00:1f.6: CPU power or thermal limit exceeded

From Xorg.log.old;
[ 8358.574]
Backtrace:
[ 8358.574] 0: /usr/bin/X (xorg_backtrace+0x3b) [0x80ef31b]
[ 8358.574] 1: /usr/bin/X (0x8048000+0x5d00d) [0x80a500d]
[ 8358.574] 2: (vdso) (__kernel_rt_sigreturn+0x0) [0xb778240c]
[ 8358.574] 3: /usr/bin/X (FreeClientResources+0xed) [0x80655ad]
[ 8358.574] 4: /usr/bin/X (FreeAllResources+0x60) [0x8065680]
[ 8358.574] 5: /usr/bin/X (0x8048000+0x1a606) [0x8062606]
[ 8358.574] 6: /lib/libc.so.6 (__libc_start_main+0xe7) [0xb74adce7]
[ 8358.574] 7: /usr/bin/X (0x8048000+0x1a1b1) [0x80621b1]
[ 8358.574] Segmentation fault at address 0x126b4
[ 8358.574]
Caught signal 11 (Segmentation fault). Server aborting
[ 8358.574]

summary: - Imagen in external VGA monitor trembles
+ [i915] Imagen in external VGA monitor trembles
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Eduardo Cerqueira (eduardomcerqueira) wrote :

I have a similar issue with a very closer computer if not the same. in my case I am using a VOSTRO 3300 hybrid with Intel and Nvidia video cards.

eduardo@node:~$ lspci | grep VGA
00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 18)
01:00.0 VGA compatible controller: nVidia Corporation GT218 [GeForce 310M] (rev a2)

running over Ubuntu 11 but with the default video driver -- in another test after to have formatted and installed again Ubuntu 11 I had tried the Nvidia Experimental driver loaded in property driver but it doens't work too. so for this new test I didn't download the Nvidia Experimental 3D driver and just keep the default driver:

eduardo@node:~$ uname -a
Linux node 2.6.38-8-generic #42-Ubuntu SMP Mon Apr 11 03:31:24 UTC 2011 x86_64 x86_64 x86_64 GNU/Linux

eduardo@node:~$ lsmod |grep video
uvcvideo 72195 0
video 19438 2 nouveau,i915
videodev 82052 1 uvcvideo
v4l2_compat_ioctl32 17078 1 videodev

Looks like the 3D effects are enabled by default as I am able to see the new menu in Unity on the left side but when I connect my external monitor (Samsung 23" LCD) the image is all trembling.

I tried to change the resolutions for all combinations as possible but with no successful.

please let me know if you need any other info I will glad to provide it.

Thx,
Eduardo Cerqueira
www.i-emc.com

Revision history for this message
penalvch (penalvch) wrote :

Oscar Sandoval Torres, thank you for reporting this and helping make Ubuntu better. Maverick reached EOL on April 10, 2012.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We were wondering if this is still an issue in a supported release? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in a supported release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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