Odoo GTK Client (MOVED TO GITHUB)

Windows GTK Client crash when changing lead status

Bug #735534 reported by Open Net Sàrl
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Odoo GTK Client (MOVED TO GITHUB)
Fix Committed
Low
OpenERP sa GTK client R&D

Bug Description

Server : 6.0.1 under Debian Squeeze
Client : 6.0.1 under Windows XP SP3

I tried to log a note into a Lead while changing the status from Open to Waiting when the client crashed.

AppName: openerp-client.exe
AppVer:: 6.0.1.0
ModName: libgobject-2.0.0.dll
ModVer: 2.16.3.0
Offset: 00003bdd

Related branches

lp:~openerp-dev/openobject-client/trunk-compatible_with_py2.6-rga
Naresh(OpenERP): Approve
Diff: 224 lines (+51/-34)
6 files modified
bin/SpiffGtkWidgets/Calendar/Calendar.py (+1/-1)
bin/SpiffGtkWidgets/Calendar/CanvasDay.py (+3/-1)
bin/SpiffGtkWidgets/Calendar/CanvasRectangle.py (+12/-11)
bin/widget/view/calendar_gtk/parser.py (+0/-2)
bin/widget/view/diagram_gtk/xdot.py (+8/-2)
setup.py (+27/-17)
Revision history for this message
Open Net Sàrl (openerp-open-net) wrote :
Revision history for this message
DBR (OpenERP) (dbr-openerp) wrote :
Revision history for this message
DBR (OpenERP) (dbr-openerp) wrote :

Hello ,

I have tested this issue with latest specified configuration but unfortunately did not face any problem.
I have attached screen-shots for your reference please check and notify us where you face the problem.

Thank you.

Changed in openobject-client:
status: New → Incomplete
Revision history for this message
Open Net Sàrl (openerp-open-net) wrote :

It's quite easy to reproduce : go to "Communication et historique", enter a note AND change the lead status at the same time.
It doesn't always crash right away, but very often shortly afterward ...

I sent you the crash dump, what more do you need!?!?

Revision history for this message
Naresh(OpenERP) (nch-openerp) wrote :

Hello Open net Sarl,

Yes its reproducible on windows XP the client crashes and need to restart again, BTW, did you notice the log file
each time the error is same but the code pointer is different means that it's not a OpenERP bug but rather an upstream bug from pygtk. As the same is not reproducible on ubuntu versions. we can say it may be a packaging issue. Need to package the windows installer of OpenERP with the latest versions.

Correct me If I am missing something !

Thanks

Changed in openobject-client:
status: Incomplete → Confirmed
Revision history for this message
Open Net Sàrl (openerp-open-net) wrote :

Same on Windows 7

Revision history for this message
DBR (OpenERP) (dbr-openerp) wrote :

Thanks For reporting!...

Changed in openobject-client:
assignee: nobody → OpenERP sa GTK client R&D (openerp-dev-gtk)
importance: Undecided → Low
tfr (Openerp) (tfr)
tags: added: packaging
Ravi Gadhia (OpenERP) (rga-openerp)
Changed in openobject-client:
status: Confirmed → In Progress
Revision history for this message
Ravi Gadhia (OpenERP) (rga-openerp) wrote :

Hello Open Net Sàrl,
           This issue has been fixed by packaging with python2.6, pygtk-all-in-one-2.22.5.win32-py2.6.msi

For more detail about packaging see following branch
          lp:~openerp-dev/openobject-client/trunk-bug-735534-rga
          lp:~openerp-dev/openobject-client/trunk-win_installer_py2.6-rga

Changed in openobject-client:
status: In Progress → Fix Committed
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