Ubuntu
firefox package

Firefox crashes when playing a video from cnn.com

Bug #77363 reported by sbakker
6
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Medium
Mozilla Bugs

Bug Description

Binary package hint: firefox

Went to www.cnn.com
Clicked on a video link from the main page.
New window opens with a video player in it.
After a few seconds (presumable when the video starts to play?) Firefox receives a segfault.

Revision history for this message
sbakker (sbakker) wrote :
David Farning (dfarning)
Changed in firefox:
assignee: nobody → mozillateam
importance: Undecided → Medium
Revision history for this message
Freddy Martinez (freddymartinez9) wrote :

Thank you for the bug report. Could you please install the firefox-dbg package and try to obtain a backtrace (or crash report) by following the instructions on https://wiki.ubuntu.com/MozillaTeam/Bugs This will greatly aid us in tracking down your problem.

Which flash package do you have installed?
Which Java package do you have installed?
Which firefox extensions do you have installed?
Are you running mplayer-plugin or totem?

Alexander Sack (asac)
Changed in firefox:
status: Unconfirmed → Needs Info
Revision history for this message
sbakker (sbakker) wrote :

Well crap. I can't reproduce the bug now. I had just un-installed the VLC plugin last night so I thought maybe that had fixed it, but I re-installed that and tried again and the video still plays without a crash now. I don't know what else might have changed since December when I was having this problem so I guess this is a dead horse. I did run Firefox with dbg but since there wasn't a crash I can't see where that would help anyone.

FWIW

libvlcplugin.so version 0.8.6 Janus - going to be uninstalled again...
Java(TM) Plug-in 1.5.0_05
Shockwave Flash 9.0 r31
Totem Web Browser Plugin 2.16.2
mplayerplug-in 3.31

I am not sure if having VLC, Totem AND Mplayer is a problem and I am not sure why I have them all installed.

Thanks and sorry I didn't get all the info for you back in December.

Revision history for this message
John Vivirito (gnomefreak) wrote :

taking for retrace.

Changed in firefox:
assignee: mozillateam → gnomefreak
Revision history for this message
John Vivirito (gnomefreak) wrote :
Revision history for this message
John Vivirito (gnomefreak) wrote :

Finished retrace.

Changed in firefox:
assignee: gnomefreak → mozillateam
David Farning (dfarning)
Changed in firefox:
assignee: mozillateam → mozilla-bugs
Revision history for this message
Alexander Sack (asac) wrote :

unfortunately your crash report does not contain enough information in order to process your bug properly. This is normal and not the reports fault. I f you ever manage to capture another crash report, please open a *new* bug. Thanks for your contribution,

 - Alexander

Changed in firefox:
status: Needs Info → Rejected
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