Ubuntu 11.04 installer crash

Attaching the "partman" file, as requested.

Attempted to install again this morning. Had the same result. I noticed that the error dialogue appeared in front of the installer when it was in the "checking for packages to remove" phase. Figured it might be relevant. I've attached the new syslog and partman files, as well.

Hi Brennan,

Thank you for taking the time to report this bug and helping to make Ubuntu better.

I looked at your syslog and it shows some locking errors but since they occur several times during the process, they might be unrelated to your problem. I would appreciate if you could reattempt your installation, but producing an installation log with debugging information. This might help determine what the problem is.

To do this, start with your LiveCD, and choose "Try ubuntu without installing". Once it has booted, open a terminal (one way to do it is to press ctrl-alt-t) and type:

ubiquity --debug

This will start the installer in debugging mode. Proceed with the installation, and if it crashes, please attach /var/log/installer/debug, /var/log/syslog and /var/log/partman.

 Thanks!

Hello, Daniel,

Running in debug mode, as instructed, I get the following error message after I click "Forward" on the "For best results, please ensure that this computer..." screen:

ubi-partman failed with exit code 10. Further information may be found in /var/log/syslog. Do you want to try running this step again before continuing? If you do not, your installation may fail entirely or may be broken.
|Quit|Continue anyway|Try again|

"Try again" causes the error to come up again, and "Continue anyway" kinda scares me, so I Quit. Please find the requested files, attached. For good measure, I'll attach "partman" as well.

From syslog:

May 18 19:49:08 ubuntu ubiquity[25436]: Traceback (most recent call last):
May 18 19:49:08 ubuntu ubiquity[25436]: File "/usr/lib/ubiquity/ubiquity/misc.py", line 193, in boot_device
May 18 19:49:08 ubuntu ubiquity[25436]: for disk in p.disks():
May 18 19:49:08 ubuntu ubiquity[25436]: File "/usr/lib/ubiquity/ubiquity/parted_server.py", line 153, in disks
May 18 19:49:08 ubuntu ubiquity[25436]: disks = os.listdir(devices)
May 18 19:49:08 ubuntu ubiquity[25436]: OSError: [Errno 2] No such file or directory: '/var/lib/partman/devices'
May 18 19:49:08 ubuntu ubiquity[25436]:
May 18 19:49:08 ubuntu ubiquity[25436]: debconffilter_done: ubi-partman (current: ubi-partman)
May 18 19:49:08 ubuntu ubiquity[25436]: dbfilter_handle_status: ('ubi-partman', 10)
May 18 19:49:26 ubuntu ubiquity[25436]: dbfilter_handle_status: response 2
May 18 19:49:26 ubuntu activate-dmraid: No Serial ATA RAID disks detected
May 18 19:49:26 ubuntu ubiquity: umount: /target: device is busy.
May 18 19:49:26 ubuntu ubiquity: (In some cases useful info about processes that use
May 18 19:49:26 ubuntu ubiquity: the device is found by lsof(8) or fuser(1))
May 18 19:49:26 ubuntu ubiquity[25436]: Traceback (most recent call last):
May 18 19:49:26 ubuntu ubiquity[25436]: File "/usr/lib/ubiquity/ubiquity/misc.py", line 193, in boot_device
May 18 19:49:26 ubuntu ubiquity[25436]: for disk in p.disks():
May 18 19:49:26 ubuntu ubiquity[25436]: File "/usr/lib/ubiquity/ubiquity/parted_server.py", line 153, in disks
May 18 19:49:26 ubuntu ubiquity[25436]: disks = os.listdir(devices)
May 18 19:49:26 ubuntu ubiquity[25436]: OSError: [Errno 2] No such file or directory: '/var/lib/partman/devices'

Hello, Brian,

I'm sorry, I'm new to this process; is this technical data something that I need to respond to? Does it tell me anything in particular?

Thanks,

- Brennan

Hi Brennan,

No need to respond to what Brian posted, it's just an extract of your log files, useful for when a developer goes to work on this problem.

Thanks!

Hello Brennan,
        I am having a very similar problem to you except I am trying to install alongside Windows XP home edition. My installation crashes right around (just after) the remove file part of the installation. Out of curiosity, are you installing on a netbook? I am and maybe this is a similarity between our problem and many others.

Good luck,
John

Hello, John,

No, I am installing on a custom-built desktop tower.

Have a good one,

- Brennan

Hello, Support Team,

I'm curious to as if there's anything I should be trying on my end to resolve this situation. I appreciate that nothing has really changed, and that you are all busy processing thousands of bug reports, but as you might imagine, doing my regular computing off of a Live CD isn't ideal, nor is using my Dad's computer.

It's not that I mind the wait, because I know you guys are busy and are working on it, but I feel like there's something that I should be trying that I'm not aware of; I'm not exactly what one would call an experienced Ubuntu user, but I'm not totally hopeless with this stuff when given instructions.

Thanks,

- Brennan

Developers,

I too did have the same issue.

When the issue happens

* Having a windows os already installed. Replicated the issue with Win 7 and Win Vista.

Finally the issue was nailed using the below

* ubiquity --debug

The installer crashes during "Create user".

Finally, was able to install by disabling "Encrypt Home" folder option during the install.

Regards,
Jayesh

For the information of the developers, I attempted to install with the "Encrypt Home" folder both enabled and disabled, with no difference in outcome between the two.

- Brennan

My apologies to any programmers who were working on this issue for me. I couldn't take using my Dad's computer any longer, so I looked up how to repair the MBR so I could boot Windows and formatted my Linux partitions. I'll probably try a different distribution of Linux in the future, but in the meantime, it's time for me to get reacquainted with Bill Gates. :-P

- Brennan

Hello,
 I think I have the same problem. I posted the bug with number 799323, but the installation crash during copy the register file.
Plese help me.

I was getting this exact problem. I was able to crash through them by trying to install once, and then trying to upgrade the failed install. This cause me to get a really retro UI. I'm hitting the update manager to try to fix this uglyness. Cheers.