Ubuntu
cups package

package cups 1.4.6-5ubuntu1.2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #800424 reported by Thal on 2011-06-21

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	cups (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Binary package hint: cups

No details, your request, so do not ask this

ProblemType: Package
DistroRelease: Ubuntu 11.04
Package: cups 1.4.6-5ubuntu1.2
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Wed Jun 22 00:11:32 2011
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
Lpstat: device for Brother-HL2150N: socket://10.16.1.100:9100
MachineType: Unknow Unknow
Papersize: a4
PpdFiles: Brother-HL2150N: Brother HL2150N for CUPS
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=33259fde-3fa4-4b0d-abfc-520b12ca9dcd ro quiet splash vt.handoff=7
SourcePackage: cups
Title: package cups 1.4.6-5ubuntu1.2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: Upgraded to natty on 2011-05-03 (49 days ago)
dmi.bios.date: 03/03/2008
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F3
dmi.board.name: RS780-SB700
dmi.board.version: Unknox
dmi.chassis.type: 3
dmi.chassis.vendor: Unknow
dmi.chassis.version: Unknow
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF3:bd03/03/2008:svnUnknow:pnUnknow:pvrUnknow:rvn:rnRS780-SB700:rvrUnknox:cvnUnknow:ct3:cvrUnknow:
dmi.product.name: Unknow
dmi.product.version: Unknow
dmi.sys.vendor: Unknow

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Revision history for this message

Thal (andy-mendyk) wrote on 2011-06-21:

AptOrdering.txt Edit (3.5 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (62.2 KiB, text/plain; charset="utf-8")
CupsErrorLog.txt Edit (210.4 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.4 KiB, text/plain; charset="utf-8")
Df.txt Edit (968 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (63.4 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (13.1 KiB, text/plain; charset="utf-8")
Locale.txt Edit (254 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (26.4 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (1.2 KiB, text/plain; charset="utf-8")
PrintingPackages.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.8 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (173.1 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (328.4 KiB, text/plain; charset="utf-8")

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2011-06-22:

The terminal log of the update process contains:

Setting up cups (1.4.6-5ubuntu1.2) ...
start: Job is already running: cups
invoke-rc.d: initscript cups, action "start" failed.
dpkg: error processing cups (--configure):
subprocess installed post-installation script returned error exit status 1

Looks like CUPS is already running during the update. Can you kill all processes of cupsd and then try the package installation/update again?

Changed in cups (Ubuntu):
status:	New → Incomplete

Revision history for this message

Thal (andy-mendyk) wrote on 2011-06-22:

Fixed by:
# stop cups
# aptitude safe-upgrade

Changed in cups (Ubuntu):
status:	Incomplete → Fix Committed

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2011-06-23:

Looks like a service started before CUPS during boot has taken CUPS' port 631. Can you run the command

sudo lsof -i :631

Usually such services are not fixed on port 631 but take a random port. So after a reboot of your system, CUPS should return to work normally. So repooting and running

sudo apt-get install -f
sudo apt-get dist-upgrade

all should be OK again.

affects:	cups (Ubuntu) → ubuntu
Changed in ubuntu:
status:	Fix Committed → Incomplete

Revision history for this message

TheeMahn (theemahn) wrote on 2011-07-21:

You are correct:
root@SledgeHammer:/var/crash# sudo lsof -i :631
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME
cupsd 1438 root 6u IPv6 7102 0t0 TCP localhost:ipp (LISTEN)
cupsd 1438 root 7u IPv4 7103 0t0 TCP localhost:ipp (LISTEN)
root@SledgeHammer:/var/crash#

Fine how do you reboot a chroot environment? Please do mark this as fixed. A workaround may work for one , but not the other. If I figure out how to fix it I will post.

Revision history for this message

TheeMahn (theemahn) wrote on 2011-07-21:

Crash log.

Revision history for this message

TheeMahn (theemahn) wrote on 2011-07-21:

Sorry for dbl post, permission rights. Edit (425.4 KiB, text/plain)

Crash log

Revision history for this message

Walter Garcia-Fontes (walter-garcia) wrote on 2011-09-14:

TheeMahn, marking as closed based on your comment #5, please feel free to reopen (marking it as new) if it is still an issue.

affects:	ubuntu → cups (Ubuntu)
Changed in cups (Ubuntu):
status:	Incomplete → Invalid

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package cups 1.4.6-5ubuntu1.2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

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