Synaptics Touchpad keys stoped working

Bug #811753 reported by Bachsau
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
High
Unassigned

Bug Description

I upgraded from kernel 2.6.32-32 to 2.6.32-33 on my Lenovo IdeaPad S10-3s and my touchpad keys stopped working. I was able to do clicks on the touchpad, but not with the touchpad buttons. After booting 2.6.32-32 again, it worked.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-33-generic (not installed)
Regression: Yes
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-32.62-generic 2.6.32.38+drm33.16
Uname: Linux 2.6.32-32-generic i686
NonfreeKernelModules: wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** Liste der Hardware-Geräte (PLAYBACK) ****
 Karte 0: Intel [HDA Intel], Gerät 0: HDA Generic [HDA Generic]
   Sub-Geräte: 1/1
   Sub-Gerät #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** Liste der Hardware-Geräte (CAPTURE) ****
 Karte 0: Intel [HDA Intel], Gerät 0: HDA Generic [HDA Generic]
   Sub-Geräte: 1/1
   Sub-Gerät #0: subdevice #0
AudioDevicesInUse:
 BEN. PID ZUGR. BEFEHL
 /dev/snd/controlC0: sven 1381 F.... mixer_applet2
CRDA: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf0400000 irq 22'
   Mixer name : 'Conexant ID 5069'
   Components : 'HDA:14f15069,17aa6001,00100302'
   Controls : 7
   Simple ctrls : 5
Date: Sun Jul 17 04:36:16 2011
HibernationDevice: RESUME=UUID=d0bd1d25-3908-4969-950a-b45a3ef0c42e
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
MachineType: LENOVO 0703D4G
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-32-generic root=UUID=d02747ff-0e3c-4aa7-af8c-55bd5a237d7b ro quiet splash
ProcEnviron:
 LANGUAGE=de_DE:en
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34.7
RfKill:
 0: hci0: Bluetooth
  Soft blocked: yes
  Hard blocked: no
SourcePackage: linux
dmi.bios.date: 05/12/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 38CN05WW
dmi.board.name: Mariana-3B
dmi.board.vendor: LENOVO
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnLENOVO:bvr38CN05WW:bd05/12/2010:svnLENOVO:pn0703D4G:pvrIdeapadS10-3s:rvnLENOVO:rnMariana-3B:rvrNotApplicable:cvnLENOVO:ct10:cvrN/A:
dmi.product.name: 0703D4G
dmi.product.version: Ideapad S10-3s
dmi.sys.vendor: LENOVO

Revision history for this message
Bachsau (bachsau) wrote :
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Bachsau (bachsau) wrote :

Still not fixed. >>:(

Revision history for this message
Jens Getreu (getreu) wrote :

Very ofthen after coldboot the touchpad keys on my "Leveno X121e" do not work. Workaround: reboot.
Still not fixed in: Ubuntu 12.04 precise pangolin.

Revision history for this message
Jens Getreu (getreu) wrote :

Unfortunately reboot doesn't help coercively. Sometimes takes serveral reboots. Is this a regression? I do not remember this bug in Ubuntu 11.10.

Revision history for this message
penalvch (penalvch) wrote :

Bachsau, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

Helpful Bug Reporting Links:
https://help.ubuntu.com/community/ReportingBugs#Bug_Reporting_Etiquette
https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported
https://help.ubuntu.com/community/ReportingBugs#Adding_Apport_Debug_Information_to_an_Existing_Launchpad_Bug
https://help.ubuntu.com/community/ReportingBugs#Adding_Additional_Attachments_to_an_Existing_Launchpad_Bug

Changed in linux (Ubuntu):
importance: Undecided → High
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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