QuiteInsane won't scan after kernel update
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
quiteinsane (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
QuiteInsane is the SANE (scanner) plugin used by GIMP. I recently did an update of various things, including a kernel update, using Adept. Now, QuiteInsane gives me errors when I want to scan.
Here are things I have learned when diagnosing it:
- All of this worked well enough before the update.
- "lsusb" sees it as this: Bus 006 Device 005: ID 04b8:0122 Seiko Epson Corp.
- If I plug a thumbdrive into the USB port, it works just fine.
- The scanner works fine when connected to another computer (WinXP).
- Power cycling the scanner and unplug/replug the USB don't help.
- If I run GIMP from the command line, here's what I see on stdout/stderr:
[snapscan] Cannot open firmware file /usr/share/
[snapscan] Edit the firmware file entry in snapscan.conf.
To my knowledge, there is no firmware needed for this scanner.
Note that there is no /usr/share/
Here is the sequence of events I observe:
- From the GIMP main window, I select File > Acquire > QuiteInsane > Scan...
- I get a small window, title "SANE Message", message "Unknown error." I click OK.
- I get a "QuiteInsane-
- I get another of the same "Unknown error" boxes, and that's it.
Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Can you try with latest Ubuntu release? Thanks in advance.