second suspend crash the computer on ubuntu 11.04

Bug #815867 reported by guillaume le louet
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

what I do :
when I suspend to ram, then wake my computer -> ok but little artifacts on the shell
I suspend again, the suspend doesn't not work :
there is only a black screen, the computer is running but doesn't respond

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: ubuntu-desktop 1.220
ProcVersionSignature: Ubuntu 2.6.38-11.47-generic 2.6.38.8
Uname: Linux 2.6.38-11-generic x86_64
NonfreeKernelModules: nvidia wl
Architecture: amd64
Date: Mon Jul 25 14:38:04 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
ProcEnviron:
 LANGUAGE=fr_FR:en
 PATH=(custom, user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-meta
UpgradeStatus: No upgrade log present (probably fresh install)
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC665 Analog [ALC665 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: guigolum 1912 F.... pulseaudio
 /dev/snd/pcmC0D0p: guigolum 1912 F...m pulseaudio
CRDA: Error: [Errno 2] Aucun fichier ou dossier de ce type
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf1600000 irq 45'
   Mixer name : 'Realtek ALC665'
   Components : 'HDA:10ec0665,10280443,00100003'
   Controls : 17
   Simple ctrls : 9
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xf1000000 irq 17'
   Mixer name : 'Nvidia GPU 0d HDMI/DP'
   Components : 'HDA:10de000d,10de0101,00100100'
   Controls : 16
   Simple ctrls : 4
DistroRelease: Ubuntu 11.04
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
MachineType: Alienware M11x
NonfreeKernelModules: nvidia wl
Package: linux (not installed)
ProcEnviron:
 LANGUAGE=fr_FR:en
 PATH=(custom, user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic root=UUID=1bd72d10-ac9d-48d8-9627-50346d4ac2c9 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 2.6.38-11.47-generic 2.6.38.8
RelatedPackageVersions:
 linux-restricted-modules-2.6.38-11-generic N/A
 linux-backports-modules-2.6.38-11-generic N/A
 linux-firmware 1.52.1
Tags: natty running-unity unity-2d
Uname: Linux 2.6.38-11-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 08/06/2010
dmi.bios.vendor: Alienware
dmi.bios.version: A05
dmi.board.name: 0VWGCV
dmi.board.vendor: Alienware
dmi.board.version: A05
dmi.chassis.type: 8
dmi.chassis.vendor: Alienware
dmi.chassis.version: A05
dmi.modalias: dmi:bvnAlienware:bvrA05:bd08/06/2010:svnAlienware:pnM11x:pvrA05:rvnAlienware:rn0VWGCV:rvrA05:cvnAlienware:ct8:cvrA05:
dmi.product.name: M11x
dmi.product.version: A05
dmi.sys.vendor: Alienware

Revision history for this message
guillaume le louet (guillaume-lelouet) wrote :
affects: ubuntu-meta (Ubuntu) → ubuntu
Revision history for this message
Joe Burgess (joemburgess) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 815867
When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
guillaume le louet (guillaume-lelouet) wrote : AcpiTables.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
guillaume le louet (guillaume-lelouet) wrote : AlsaDevices.txt

apport information

Revision history for this message
guillaume le louet (guillaume-lelouet) wrote : AplayDevices.txt

apport information

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guillaume le louet (guillaume-lelouet) wrote : BootDmesg.txt

apport information

Revision history for this message
guillaume le louet (guillaume-lelouet) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
guillaume le louet (guillaume-lelouet) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
guillaume le louet (guillaume-lelouet) wrote : Card1.Amixer.values.txt

apport information

Revision history for this message
guillaume le louet (guillaume-lelouet) wrote :

I actually used ubuntu-bug to post this bug.

launching apport-collect 815867

Revision history for this message
guillaume le louet (guillaume-lelouet) wrote : Card1.Codecs.codec.0.txt

apport information

Revision history for this message
guillaume le louet (guillaume-lelouet) wrote : Card1.Codecs.codec.1.txt

apport information

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guillaume le louet (guillaume-lelouet) wrote : Card1.Codecs.codec.2.txt

apport information

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guillaume le louet (guillaume-lelouet) wrote : Card1.Codecs.codec.3.txt

apport information

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guillaume le louet (guillaume-lelouet) wrote : CurrentDmesg.txt

apport information

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guillaume le louet (guillaume-lelouet) wrote : IwConfig.txt

apport information

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guillaume le louet (guillaume-lelouet) wrote : Lspci.txt

apport information

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guillaume le louet (guillaume-lelouet) wrote : Lsusb.txt

apport information

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guillaume le louet (guillaume-lelouet) wrote : PciMultimedia.txt

apport information

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guillaume le louet (guillaume-lelouet) wrote : ProcCpuinfo.txt

apport information

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guillaume le louet (guillaume-lelouet) wrote : ProcCpuinfo_.txt

apport information

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guillaume le louet (guillaume-lelouet) wrote : ProcInterrupts.txt

apport information

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guillaume le louet (guillaume-lelouet) wrote : ProcModules.txt

apport information

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guillaume le louet (guillaume-lelouet) wrote : RfKill.txt

apport information

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guillaume le louet (guillaume-lelouet) wrote : UdevDb.txt

apport information

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guillaume le louet (guillaume-lelouet) wrote : UdevLog.txt

apport information

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guillaume le louet (guillaume-lelouet) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → New
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

guillaume le louet, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please provide the information following https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . However, note you can only test Suspend, not Hibernate, when using a LiveCD. If the issue remains, run the following command in the development release from a Terminal (Applications->Accessories->Terminal) as it will automatically gather and attach updated debug information to this report.

apport-collect -p linux <BUGNUMBER>

Additionally, if you could try to reproduce this with the upstream mainline kernel that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

tags: added: needs-upstream-testing resume suspend
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Ben Becker (bforbendetta) wrote :

12.04, I have this problem too. First suspend works every time. Second suspend either has a blank screen or a couple words at the top (but I never thought to write them down), and is not responding: must force shut down.

Revision history for this message
penalvch (penalvch) wrote :

Ben Becker, please stop making comments in this report. For more on this, please see https://help.ubuntu.com/community/ReportingBugs#A3._Make_sure_the_bug_hasn.27t_already_been_reported . If you are having a problem in Ubuntu, please file a new report by executing the following via the Terminal and feel free to subscribe me to it:
ubuntu-bug linux

Thanks!

Revision history for this message
guillaume le louet (guillaume-lelouet) wrote :

I still experienced this problem on Saturday. I happend to stop using uspend to RAM and instead, let the computer running as-is. I had to STR saturday twice, and on the second one my computer did not go to suspend mode.

Christopher, why would we open a new bug when this one corresponds ? We are asked to search before posting a bug report, then we should not use the result of the search ? I think this is at the very least confusing.

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