applet.py crashed with ImportError in /usr/lib/python2.7/dist-packages/cupshelpers/cupshelpers.py: No module named packagekit.client

Bug #818998 reported by userdce
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
New
Undecided
Unassigned

Bug Description

system-config-printer

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: system-config-printer-gnome 1.3.5+20110731-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-7.9-generic 3.0.0
Uname: Linux 3.0.0-7-generic x86_64
NonfreeKernelModules: fglrx
Architecture: amd64
CupsErrorLog:
 E [30/Jul/2011:08:46:09 -0400] [Job 5] Unable to get scanline 1584!
 E [30/Jul/2011:08:47:18 -0400] [Job 6] Unable to get scanline 1584!
Date: Sun Jul 31 16:40:50 2011
ExecutablePath: /usr/share/system-config-printer/applet.py
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Alpha amd64 (20110716)
InterpreterPath: /usr/bin/python2.7
Lpstat: device for Deskjet-F4400-series: hp:/usb/Deskjet_F4400_series?serial=CN99EBM1G005C5
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 003: ID 0c45:6417 Microdia Integrated Webcam
MachineType: Dell Inc. Studio 1558
PackageArchitecture: all
Papersize: letter
PpdFiles: Deskjet-F4400-series: HP Deskjet f4400 Series, hpcups 3.11.7
ProcCmdline: /usr/bin/python /usr/share/system-config-printer/applet.py
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-7-generic root=UUID=4dea9d9f-1d11-4207-9721-9825933d9355 ro quiet splash vt.handoff=7
PythonArgs: ['/usr/share/system-config-printer/applet.py']
SourcePackage: system-config-printer
Title: applet.py crashed with ImportError in /usr/lib/python2.7/dist-packages/cupshelpers/cupshelpers.py: No module named packagekit.client
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout lpadmin mythtv netdev plugdev sambashare
dmi.bios.date: 03/30/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 0874P6
dmi.board.vendor: Dell Inc.
dmi.board.version: A12
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A12
dmi.modalias: dmi:bvnDellInc.:bvrA12:bd03/30/2011:svnDellInc.:pnStudio1558:pvrA12:rvnDellInc.:rn0874P6:rvrA12:cvnDellInc.:ct8:cvrA12:
dmi.product.name: Studio 1558
dmi.product.version: A12
dmi.sys.vendor: Dell Inc.

Revision history for this message
userdce (userdce) wrote :
userdce (userdce)
visibility: private → public
Revision history for this message
Apport retracing service (apport) wrote : This bug is a duplicate

Thank you for taking the time to report this crash and helping to make Ubuntu better. This particular crash has already been reported and is a duplicate of bug #819203, so is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

tags: removed: need-duplicate-check
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