Ubuntu
aptdaemon package

[Oneiric] update-manager crashed with DBusException in _run(): org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.

Bug #819328 reported by Sam_
112
This bug affects 14 people
Affects Status Importance Assigned to Milestone
aptdaemon (Ubuntu)
Fix Released
High
Michael Vogt
Oneiric
Fix Released
High
Michael Vogt

Bug Description

Run update-manager and get authentication dialog window, which surprised me because it wasn't expected since it never asked for a passwd before and it was told that this is by design, see comment #9 in Bug #814331
## It should also be clarified which policy is correct authentication request or not in order to know which behaviour is a bug.

Then I obviously waited too long to insert a passwd and it crashed unexpected.
When returning to workspace with still running update-manager it states all updates done, system ist up-to-date.
When there're new updates available I'll try to reproduce the crash by not inserting a passwd and just doing nothing.

ProblemType: Crash
DistroRelease: Ubuntu 11.10
Package: update-manager 1:0.152.9
ProcVersionSignature: Ubuntu 3.0.0-7.9-generic 3.0.0
Uname: Linux 3.0.0-7-generic x86_64
Architecture: amd64
Date: Mon Aug 1 16:38:42 2011
DpkgHistoryLog.txt:

DpkgTerminalLog.txt:

ExecutablePath: /usr/bin/update-manager
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110423)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/update-manager --no-focus-on-map
ProcEnviron:
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
PythonArgs: ['/usr/bin/update-manager', '--no-focus-on-map']
SourcePackage: update-manager
Title: update-manager crashed with DBusException in _run(): org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
UpgradeStatus: Upgraded to oneiric on 2011-07-30 (1 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

See original description

Related branches

lp:~mvo/aptdaemon/gtk3widgets-dialog-run-deferable
Aptdaemon Developers: Pending requested
Diff: 84 lines (+25/-17)
2 files modified
NEWS (+3/-1)
aptdaemon/gtk3widgets.py (+22/-16)
Revision history for this message
Sam_ (and-sam) wrote :
visibility: private → public
Sam_ (and-sam)
description: updated
description: updated
Sam_ (and-sam)
description: updated
Launchpad Janitor (janitor)
Changed in update-manager (Ubuntu):
status: New → Confirmed
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Looks like a regression of bug 626798
Marking as high and targeting to Oneiric due to the number of duplicates filing quickly.

Changed in update-manager (Ubuntu):
assignee: nobody → Canonical Foundations Team (canonical-foundations)
importance: Undecided → High
affects: update-manager (Ubuntu) → aptdaemon (Ubuntu)
Revision history for this message
Sam_ (and-sam) wrote :

FWIW, lines from .xsession-errors.
(update-manager:2610): Gtk-WARNING **: Attempting to add a widget with type aptdaemon+gtk3widgets+AptProgressDialog to a GtkWindow, but as a GtkBin subclass a GtkWindow can only contain one widget at a time; it already contains a widget of type GtkVBox
(polkit-gnome-authentication-agent-1:1499): Gtk-WARNING **: gtk_widget_size_allocate(): attempt to underallocate toplevel PolkitGnomeAuthenticationDialog 0x136e040. Allocation is 640x197, but minimum required size is 321x222.

Complete .xsession-errors from today is in Bug #819370

Revision history for this message
Sam_ (and-sam) wrote :

Just did an update with it, no crash and no authentication request. Odd.

Revision history for this message
Sam_ (and-sam) wrote :

The crash obviously only occurs when there is an authentication request and pw not immediately or fast enough inserted.
Since #4 there no authentication request and no crash.
Just now ran update-manager, where it displayed authentication request to install updates, insert pwd and it crasht.
While writing here it spins and obviously updates, stating then it's updated.

Brian Murray (brian-murray)
Changed in aptdaemon (Ubuntu Oneiric):
assignee: Canonical Foundations Team (canonical-foundations) → Michael Vogt (mvo)
Michael Vogt (mvo)
Changed in aptdaemon (Ubuntu Oneiric):
status: Confirmed → In Progress
Apport retracing service (apport)
tags: removed: need-duplicate-check
Brad Figg (brad-figg)
tags: added: rls-mgr-o-tracking
Revision history for this message
Michael Vogt (mvo) wrote :

This is fixed with:

aptdaemon (0.43+bzr695) oneiric; urgency=low

  * New bzr snapshot:
    - Make TransactionProgressDialog.run() method deferable

 -- Michael Vogt <email address hidden> Wed, 14 Sep 2011 15:48:01 +0200

Changed in aptdaemon (Ubuntu Oneiric):
status: In Progress → Fix Released
Revision history for this message
David Biesack (david-biesack-sas) wrote :

How does one get this fix? I get the same error message when I run update-manager
and if I run

  sudo apt-get update

I get a list of packages downloaded but the update does not do anything...

sudo apt-get update
.....
Get:29 http://us.archive.ubuntu.com oneiric-updates/restricted amd64 Packages [2982 B]
Get:30 http://us.archive.ubuntu.com oneiric-updates/universe amd64 Packages [94.8 kB]
Get:31 http://us.archive.ubuntu.com oneiric-updates/multiverse amd64 Packages [5746 B]
Get:32 http://us.archive.ubuntu.com oneiric-updates/main i386 Packages [285 kB]
Get:33 http://us.archive.ubuntu.com oneiric-updates/restricted i386 Packages [2968 B]
Get:34 http://us.archive.ubuntu.com oneiric-updates/universe i386 Packages [95.1 kB]
Get:35 http://us.archive.ubuntu.com oneiric-updates/multiverse i386 Packages [6336 B]
Get:36 http://us.archive.ubuntu.com oneiric-updates/main TranslationIndex [74 B]
Get:37 http://us.archive.ubuntu.com oneiric-updates/multiverse TranslationIndex [72 B]
Get:38 http://us.archive.ubuntu.com oneiric-updates/restricted TranslationIndex [71 B]
Get:39 http://us.archive.ubuntu.com oneiric-updates/universe TranslationIndex [73 B]
Hit http://us.archive.ubuntu.com oneiric/main Translation-en
Hit http://us.archive.ubuntu.com oneiric/multiverse Translation-en
Hit http://us.archive.ubuntu.com oneiric/restricted Translation-en
Hit http://us.archive.ubuntu.com oneiric/universe Translation-en
Hit http://us.archive.ubuntu.com oneiric-updates/main Translation-en
Hit http://us.archive.ubuntu.com oneiric-updates/multiverse Translation-en
Hit http://us.archive.ubuntu.com oneiric-updates/restricted Translation-en
Hit http://us.archive.ubuntu.com oneiric-updates/universe Translation-en
Fetched 1171 kB in 19s (61.0 kB/s)
Reading package lists... Done

and it stops there and it appears to leave /var/lib/dpkg/lock around, too

Revision history for this message
Sebastian Heinlein (glatzor) wrote : Re: [Bug 819328] Re: [Oneiric] update-manager crashed with DBusException in _run(): org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.

David Biesack <email address hidden> schrieb:

>How does one get this fix? I get the same error message when I run
>update-manager
>and if I run
>
> sudo apt-get update
>
>I get a list of packages downloaded but the update does not do
>anything...
>
>sudo apt-get update
>.....
>Get:29 http://us.archive.ubuntu.com oneiric-updates/restricted amd64
>Packages [2982 B]
>Get:30 http://us.archive.ubuntu.com oneiric-updates/universe amd64
>Packages [94.8 kB]
>Get:31 http://us.archive.ubuntu.com oneiric-updates/multiverse amd64
>Packages [5746 B]
>Get:32 http://us.archive.ubuntu.com oneiric-updates/main i386 Packages
>[285 kB]
>Get:33 http://us.archive.ubuntu.com oneiric-updates/restricted i386
>Packages [2968 B]
>Get:34 http://us.archive.ubuntu.com oneiric-updates/universe i386
>Packages [95.1 kB]
>Get:35 http://us.archive.ubuntu.com oneiric-updates/multiverse i386
>Packages [6336 B]
>Get:36 http://us.archive.ubuntu.com oneiric-updates/main
>TranslationIndex [74 B]
>Get:37 http://us.archive.ubuntu.com oneiric-updates/multiverse
>TranslationIndex [72 B]
>Get:38 http://us.archive.ubuntu.com oneiric-updates/restricted
>TranslationIndex [71 B]
>Get:39 http://us.archive.ubuntu.com oneiric-updates/universe
>TranslationIndex [73 B]
>Hit http://us.archive.ubuntu.com oneiric/main Translation-en
>Hit http://us.archive.ubuntu.com oneiric/multiverse Translation-en
>Hit http://us.archive.ubuntu.com oneiric/restricted Translation-en
>Hit http://us.archive.ubuntu.com oneiric/universe Translation-en
>Hit http://us.archive.ubuntu.com oneiric-updates/main Translation-en
>Hit http://us.archive.ubuntu.com oneiric-updates/multiverse
>Translation-en
>Hit http://us.archive.ubuntu.com oneiric-updates/restricted
>Translation-en
>Hit http://us.archive.ubuntu.com oneiric-updates/universe
>Translation-en
>Fetched 1171 kB in 19s (61.0 kB/s)
>Reading package lists... Done
>
>and it stops there and it appears to leave /var/lib/dpkg/lock around,
>too
>
>--
>You received this bug notification because you are a member of
>Aptdaemon
>Developers, which is subscribed to aptdaemon in Ubuntu.
>https://bugs.launchpad.net/bugs/819328
>
>Title:
> [Oneiric] update-manager crashed with DBusException in _run():
> org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible
> causes include: the remote application did not send a reply, the
> message bus security policy blocked the reply, the reply timeout
> expired, or the network connection was broken.
>
>To manage notifications about this bug go to:
>https://bugs.launchpad.net/ubuntu/+source/aptdaemon/+bug/819328/+subscriptions

You have to use the following command: sudo apt-get upgrade

See man apt-get
--
Diese Nachricht wurde von meinem Android-Mobiltelefon mit K-9 Mail gesendet.

Revision history for this message
David Biesack (david-biesack-sas) wrote :

I guess my problem was not running Gnome3 - I was running a bare Xsession session with openbox window manager.
I logged out, then logged in with a Gnome3 Unity session, and update-manager is working OK for me
and downloading and applying changes. So for me the but is that update-manager does not work in
an Xsession (when I ran it there, I never got a password prompt for the sudo behavior).

(I still don't know why 'sudo apt-get update' failed as that should not need any gui components)

Revision history for this message
Vincenzo Mazzotta (vincenzo-mazzotta-it) wrote :

This problem exist from one week ago with last update.

I downloaded a GTK update I suppose that this bug went out from this update...

Please investigate and close as soon as possible because system is totally unstable...

It's a blocked bug...

Revision history for this message
Sebastian Heinlein (glatzor) wrote :

You need a policykit agent in your custom x session. Otherwise you cannot authenticate to aptdaemon.
--
Diese Nachricht wurde von meinem Android-Mobiltelefon mit K-9 Mail gesendet.

Revision history for this message
Sebastian Heinlein (glatzor) wrote :

Vincenzo Mazzotta <email address hidden> schrieb:

>This problem exist from one week ago with last update.
>
>I downloaded a GTK update I suppose that this bug went out from this
>update...
>
>Please investigate and close as soon as possible because system is
>totally unstable...
>
>It's a blocked bug...
>
>--
>You received this bug notification because you are a member of
>Aptdaemon
>Developers, which is subscribed to aptdaemon in Ubuntu.
>https://bugs.launchpad.net/bugs/819328
>
>Title:
> [Oneiric] update-manager crashed with DBusException in _run():
> org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible
> causes include: the remote application did not send a reply, the
> message bus security policy blocked the reply, the reply timeout
> expired, or the network connection was broken.
>
>To manage notifications about this bug go to:
>https://bugs.launchpad.net/ubuntu/+source/aptdaemon/+bug/819328/+subscriptions

Vincenzo, please update your system using synaptic or the command line: apt-get upgrade

What does unstable mean? If you get random crashes it is most likely a hardware problem.
--
Diese Nachricht wurde von meinem Android-Mobiltelefon mit K-9 Mail gesendet.

Revision history for this message
David Biesack (david-biesack-sas) wrote :

Can someone describe what "You need a policykit agent in your custom x session" means - how does one achieve this? I'm not having much luck finding documentation/guides on this.
'apt-get upgrade' from a console window works for me but update-manager still fails.

Or better yet, is there a guide for "missing" components that one should add in a bare xsession in order to get essential features working like update-manager.

Revision history for this message
Sebastian Heinlein (glatzor) wrote : Re: [Bug 819328] Re: [Oneiric] update-manager crashed with DBusException in _run(): org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.

Am Montag, den 27.02.2012, 14:30 +0000 schrieb David Biesack:
> Can someone describe what "You need a policykit agent in your custom x session" means - how does one achieve this? I'm not having much luck finding documentation/guides on this.
> 'apt-get upgrade' from a console window works for me but update-manager still fails.
>
> Or better yet, is there a guide for "missing" components that one should
> add in a bare xsession in order to get essential features working like
> update-manager.

This is a little bit off topic. It could be useful to launch the
following services in our .Xsession. It is up to you to decide what you
want or not:

eval `dbus-launch --sh-syntax --exit-with-session`
gnome-settings-daemon # themes, resolutions ...
gnome-power-manager
/usr/lib/policykit-1-gnome/polkit-gnome-authentication-agent-1
nm-applet # if you are using network manager
eval `gnome-keyring-daemon` # for passwords
/usr/lib/seahorse/seahorse-ssh-askpass
update-notifier

AFAIK update-manager requires the session dbus service and the polkit
agent.

http://awesome.naquadah.org/wiki/Quickly_Setting_up_Awesome_with_Gnome

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