Cannot add local printer (HP)
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| kde-systemsettings (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned | ||
Bug Description
Binary package hint: kde-systemsettings
The add local printer option in the print wizard in the printer module of system settings is greyed out despite the fact that both the hp toolbox and dmesg show that it is connected.
[ 359.064000] usb-storage: device found at 3
[ 359.064000] usb-storage: waiting for device to settle before scanning
[ 364.064000] usb-storage: device scan complete
[ 364.064000] scsi 4:0:0:0: Direct-Access HP Photosmart C3150 1.00 PQ: 0 ANSI: 2
[ 364.064000] sd 4:0:0:0: Attached scsi removable disk sdb
[ 364.064000] sd 4:0:0:0: Attached scsi generic sg2 type 0
[ 359.064000] usb-storage: device found at 3
[ 359.064000] usb-storage: waiting for device to settle before scanning
[ 364.064000] usb-storage: device scan complete
[ 364.064000] scsi 4:0:0:0: Direct-Access HP Photosmart C3150 1.00 PQ: 0 ANSI: 2
[ 364.064000] sd 4:0:0:0: Attached scsi removable disk sdb
[ 364.064000] sd 4:0:0:0: Attached scsi generic sg2 type 0
WORKAROUND:
1. Install the printer using the HP Toolbox, but select any driver (There are only about 5 available).
2. Open up the printer module in system settings and enter adminstrator mode.
3. Select the printer, and edit the driver properties, selecting the correct driver.
The printer should now work as expected.
| Marco Maini (maini10) wrote | #1 |
| Changed in kde-systemsettings: | |
| assignee: | nobody → maini10 |
| status: | Unconfirmed → Needs Info |
| Marco Maini (maini10) wrote | #2 |
| Changed in kde-systemsettings: | |
| assignee: | maini10 → nobody |
| status: | Needs Info → Fix Released |
Thank you for your bug report. In these days, many package was upgraded solving similar bug as 88671. Please try if your problem is still present after a full upgrade of your system.
Thanks in advance for your reply.
Marco