Ubuntu
apport package

apport should disallow filing bugs for package install failures when they conflict with non-Ubuntu packages

Bug #871030 reported by Steve Langasek
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Fix Released
Medium
Brian Murray

Bug Description

From time to time, we get apport-generated bug reports about upgrade failures that are caused by conflicts with other packages not of Ubuntu origin. Example: bug #870814.

These bug reports are common enough that I think we should spend the effort to enhance apport to notice that the conflicted-with package is not an Ubuntu package, and divert the user to an explanation that they should remove the unofficial package instead of leading them to file a bug.

Steve Langasek (vorlon)
Changed in apport (Ubuntu):
status: New → Triaged
importance: Undecided → Medium
assignee: nobody → Brian Murray (brian-murray)
Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

I agree with this bug report. We should be able to tell apport to notifyu users they have unofficial packages installed, and they can contact the packager/developer/source directly. Bug reports users generate using ubuntu-bug can still tell a user the report is unacceptable until the unofficial packages are removed from the system.

---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Brian Murray (brian-murray)
Changed in apport (Ubuntu):
assignee: Brian Murray (brian-murray) → nobody
Brian Murray (brian-murray)
Changed in apport (Ubuntu):
assignee: nobody → Brian Murray (brian-murray)
assignee: Brian Murray (brian-murray) → nobody
Brian Murray (brian-murray)
Changed in apport (Ubuntu):
assignee: nobody → Brian Murray (brian-murray)
Revision history for this message
Brian Murray (brian-murray) wrote :

The dpkg string is:

po/zh_CN.po:msgid "trying to overwrite '%.250s', which is also in package %.250s %.250s"
po/zh_CN.po-msgstr "正试图覆盖 %.250s，它同时被包含于软件包 %.250s %.250s"

Revision history for this message
Brian Murray (brian-murray) wrote :

Well, this logic already exists in apport:

                if 'dpkg: error' in dupe_sig and line.startswith(' '):
                    if 'trying to overwrite' in line:
                        conflict_pkg = re.search('in package (.*) ', line)
                        if conflict_pkg and not apport.packaging.is_distro_package(conflict_pkg.group(1)):
                            report['UnreportableReason'] = _('An Ubuntu package has a file conflict with a package that is not a genuine Ubuntu package')
                        add_tag(report, 'package-conflict')

Revision history for this message
Brian Murray (brian-murray) wrote :

This was added sometime during the middle of the Oneiric development cycle and the referenced bug report is from a natty system.

Revision history for this message
Brian Murray (brian-murray) wrote :

Specifically with package version 1.22-0ubuntu1

Changed in apport (Ubuntu):
status: Triaged → Fix Released
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