Ubuntu
ubiquity package

Ubuntu 11.10 does not start after instlallation [at Stopping userspace bootsplash]

Bug #874975 reported by gpsvn
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I was using Ubuntu 10 then 11.04. Recently I tried updating it to 11.10 after testing it from a CD. It's in fact working fine from the CD and I am posting this report using Ubuntu 11.10 on a CD. However, when I installed it on my PC, it does not start. The screen displays lot of test, then it stopped. I don't know what's wrong but I tried several times and the results are the same.

I am using a Compaq Q60.

Revision history for this message
Dave Gilbert (ubuntu-treblig) wrote :

Could you add a picture of the crash text - without some more information it is difficult to debug it further.

Dave

affects: ubuntu → ubiquity (Ubuntu)
Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
gpsvn (gpsvn) wrote :

Thank you Dave for our prompt response.

As the PC did not start up, so I took some photos with my iPad. Here they are:

[IMG]http://img.photobucket.com/albums/v335/gpsvn/cb8ffb3d.jpg[/IMG]
[IMG]http://img.photobucket.com/albums/v335/gpsvn/68056d60.jpg[/IMG]

Revision history for this message
Dave Gilbert (ubuntu-treblig) wrote :

Using the boot cd, can you add to this bug the output of:
  sudo lspci -vv

Also, if you can use the boot cd to get to the hard drive of the broken installation it's possible that /var/log/Xorg.0.log from the
hard drive (not the running CD) and /var/log/syslog and /var/log/kern.log may have something to say.

Dave

summary: - Ubuntu 11.10 does not start after instlallation
+ Ubuntu 11.10 does not start after instlallation [at Stopping userspace
+ bootsplash]
Changed in ubiquity (Ubuntu):
status: Incomplete → New
Revision history for this message
gpsvn (gpsvn) wrote :
Download full text (21.3 KiB)

Results from sudo lspci -vv

   MaxPayload 128 bytes, MaxReadReq 128 bytes
  DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
  LnkCap: Port #0, Speed unknown, Width x0, ASPM unknown, Latency L0 <64ns, L1 <1us
   ClockPM- Surprise- LLActRep- BwNot-
  LnkCtl: ASPM Disabled; Disabled- Retrain- CommClk-
   ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
  LnkSta: Speed unknown, Width x0, TrErr- Train- SlotClk- DLActive- BWMgmt- ABWMgmt-
 Capabilities: [100 v1] Virtual Channel
  Caps: LPEVC=0 RefClk=100ns PATEntryBits=1
  Arb: Fixed- WRR32- WRR64- WRR128-
  Ctrl: ArbSelect=Fixed
  Status: InProgress-
  VC0: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans-
   Arb: Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256-
   Ctrl: Enable+ ID=0 ArbSelect=Fixed TC/VC=7f
   Status: NegoPending- InProgress-
  VC1: Caps: PATOffset=00 MaxTimeSlots=1 RejSnoopTrans-
   Arb: Fixed- WRR32- WRR64- WRR128- TWRR128- WRR256-
   Ctrl: Enable+ ID=1 ArbSelect=Fixed TC/VC=80
   Status: NegoPending- InProgress-
 Capabilities: [130 v1] Root Complex Link
  Desc: PortNumber=0f ComponentID=02 EltType=Config
  Link0: Desc: TargetPort=00 TargetComponent=02 AssocRCRB- LinkType=MemMapped LinkValid+
   Addr: 00000000fed1c000
 Kernel driver in use: HDA Intel
 Kernel modules: snd-hda-intel

00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03) (prog-if 00 [Normal decode])
 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
 Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
 Latency: 0, Cache Line Size: 64 bytes
 Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
 I/O behind bridge: 00003000-00004fff
 Memory behind bridge: d6200000-d71fffff
 Prefetchable memory behind bridge: 00000000d3000000-00000000d40fffff
 Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR-
 BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
  PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
 Capabilities: [40] Express (v1) Root Port (Slot+), MSI 00
  DevCap: MaxPayload 128 bytes, PhantFunc 0, Latency L0s <64ns, L1 <1us
   ExtTag- RBE+ FLReset-
  DevCtl: Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
   RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
   MaxPayload 128 bytes, MaxReadReq 128 bytes
  DevSta: CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr+ TransPend-
  LnkCap: Port #1, Speed 2.5GT/s, Width x1, ASPM L0s L1, Latency L0 <256ns, L1 <4us
   ClockPM- Surprise- LLActRep+ BwNot-
  LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- Retrain- CommClk+
   ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
  LnkSta: Speed 2.5GT/s, Width x1, TrErr- Train- SlotClk+ DLActive+ BWMgmt- ABWMgmt-
  SltCap: AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug+ Surprise+
   Slot #0, PowerLimit 6.500W; Interlock- NoCompl-
  SltCtl: Enable: AttnBtn- PwrFlt- MRL- PresDet+ CmdCplt+ HPIrq+ LinkChg-
   Control: AttnInd Unknown, PwrInd Unknown, Power- Interlock-
  SltSta: Status: AttnBtn- PowerFlt- MRL- CmdCplt- PresDet+ Interlock-
   Changed: MRL- PresDet- LinkState+
  RootCtl: ErrCorrectable- ErrNon-Fatal- ErrFatal- PMEIn...

Revision history for this message
gpsvn (gpsvn) wrote :
Download full text (119.0 KiB)

The content of /var/log/syslog

Oct 16 14:23:31 ubuntu kernel: imklog 5.8.1, log source = /proc/kmsg started.
Oct 16 14:23:31 ubuntu rsyslogd: [origin software="rsyslogd" swVersion="5.8.1" x-pid="1199" x-info="http://www.rsyslog.com"] start
Oct 16 14:23:31 ubuntu rsyslogd: rsyslogd's groupid changed to 103
Oct 16 14:23:31 ubuntu rsyslogd: rsyslogd's userid changed to 101
Oct 16 14:23:31 ubuntu rsyslogd-2039: Could no open output pipe '/dev/xconsole' [try http://www.rsyslog.com/e/2039 ]
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] Initializing cgroup subsys cpuset
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] Initializing cgroup subsys cpu
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] Linux version 3.0.0-12-generic (buildd@vernadsky) (gcc version 4.6.1 (Ubuntu/Linaro 4.6.1-9ubuntu3) ) #20-Ubuntu SMP Fri Oct 7 14:50:42 UTC 2011 (Ubuntu 3.0.0-12.20-generic 3.0.4)
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] KERNEL supported cpus:
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] Intel GenuineIntel
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] AMD AuthenticAMD
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] NSC Geode by NSC
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] Cyrix CyrixInstead
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] Centaur CentaurHauls
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] Transmeta GenuineTMx86
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] Transmeta TransmetaCPU
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] UMC UMC UMC UMC
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] BIOS-provided physical RAM map:
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] BIOS-e820: 0000000000000000 - 000000000009fc00 (usable)
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] BIOS-e820: 000000000009fc00 - 00000000000a0000 (reserved)
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] BIOS-e820: 00000000000e0000 - 0000000000100000 (reserved)
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] BIOS-e820: 0000000000100000 - 00000000bc475000 (usable)
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] BIOS-e820: 00000000bc475000 - 00000000bc478000 (ACPI NVS)
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] BIOS-e820: 00000000bc478000 - 00000000bdf05000 (usable)
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] BIOS-e820: 00000000bdf05000 - 00000000bdf3f000 (ACPI NVS)
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] BIOS-e820: 00000000bdf3f000 - 00000000bdfa6000 (usable)
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] BIOS-e820: 00000000bdfa6000 - 00000000bdfbf000 (reserved)
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] BIOS-e820: 00000000bdfbf000 - 00000000bdfe9000 (usable)
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] BIOS-e820: 00000000bdfe9000 - 00000000bdfff000 (ACPI data)
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] BIOS-e820: 00000000bdfff000 - 00000000be000000 (usable)
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] BIOS-e820: 00000000be000000 - 00000000c0000000 (reserved)
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] BIOS-e820: 00000000f8000000 - 00000000fc000000 (reserved)
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] BIOS-e820: 00000000fec00000 - 00000000fec01000 (reserved)
Oct 16 14:23:31 ubuntu kernel: [ 0.000000] BIOS-e820: 00000000fed10000 ...

Revision history for this message
gpsvn (gpsvn) wrote :
Download full text (32.1 KiB)

Content of /var/log/Xorg.0.log

[ 8249.873]
X.Org X Server 1.10.4
Release Date: 2011-08-19
[ 8249.873] X Protocol Version 11, Revision 0
[ 8249.873] Build Operating System: Linux 2.6.24-29-server i686 Ubuntu
[ 8249.873] Current Operating System: Linux ubuntu 3.0.0-12-generic #20-Ubuntu SMP Fri Oct 7 14:50:42 UTC 2011 i686
[ 8249.873] Kernel command line: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
[ 8249.873] Build Date: 29 September 2011 12:48:48AM
[ 8249.873] xorg-server 2:1.10.4-1ubuntu4 (For technical support please see http://www.ubuntu.com/support)
[ 8249.873] Current version of pixman: 0.22.2
[ 8249.873] Before reporting problems, check http://wiki.x.org
 to make sure that you have the latest version.
[ 8249.873] Markers: (--) probed, (**) from config file, (==) default setting,
 (++) from command line, (!!) notice, (II) informational,
 (WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[ 8249.873] (==) Log file: "/var/log/Xorg.0.log", Time: Sun Oct 16 16:39:31 2011
[ 8249.873] (==) Using system config directory "/usr/share/X11/xorg.conf.d"
[ 8249.874] (==) No Layout section. Using the first Screen section.
[ 8249.874] (==) No screen section available. Using defaults.
[ 8249.874] (**) |-->Screen "Default Screen Section" (0)
[ 8249.874] (**) | |-->Monitor "<default monitor>"
[ 8249.875] (==) No monitor specified for screen "Default Screen Section".
 Using a default monitor configuration.
[ 8249.875] (==) Automatically adding devices
[ 8249.875] (==) Automatically enabling devices
[ 8249.875] (WW) The directory "/usr/share/fonts/X11/cyrillic" does not exist.
[ 8249.875] Entry deleted from font path.
[ 8249.875] (WW) The directory "/usr/share/fonts/X11/100dpi/" does not exist.
[ 8249.875] Entry deleted from font path.
[ 8249.875] (WW) The directory "/usr/share/fonts/X11/75dpi/" does not exist.
[ 8249.875] Entry deleted from font path.
[ 8249.875] (WW) The directory "/usr/share/fonts/X11/100dpi" does not exist.
[ 8249.875] Entry deleted from font path.
[ 8249.875] (WW) The directory "/usr/share/fonts/X11/75dpi" does not exist.
[ 8249.875] Entry deleted from font path.
[ 8249.875] (==) FontPath set to:
 /usr/share/fonts/X11/misc,
 /usr/share/fonts/X11/Type1,
 /var/lib/defoma/x-ttcidfont-conf.d/dirs/TrueType,
 built-ins
[ 8249.875] (==) ModulePath set to "/usr/lib/i386-linux-gnu/xorg/extra-modules,/usr/lib/xorg/extra-modules,/usr/lib/xorg/modules"
[ 8249.875] (II) The server relies on udev to provide the list of input devices.
 If no devices become available, reconfigure udev or disable AutoAddDevices.
[ 8249.875] (II) Loader magic: 0x823ada0
[ 8249.875] (II) Module ABI versions:
[ 8249.875] X.Org ANSI C Emulation: 0.4
[ 8249.875] X.Org Video Driver: 10.0
[ 8249.875] X.Org XInput driver : 12.3
[ 8249.875] X.Org Server Extension : 5.0
[ 8249.876] (--) PCI:*(0:1:0:0) 10de:06e8:103c:360b rev 161, Mem @ 0xd2000000/16777216, 0xc0000000/268435456, 0xd0000000/33554432, I/O @ 0x00005000/128
[ 8249.876] (II) Open ACPI successful (/var/run/acpid.socket)
[ 8249.876] (II) LoadModule: "extmod"
[ 8249.877] (II) Loading /usr/lib/xorg...

Revision history for this message
gpsvn (gpsvn) wrote :

I still don't know what went wrong but I found a work around. I installed Ubuntu again, this time without connecting to wifi, everything is fine so far.

Revision history for this message
Simon Quigley (tsimonq2) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. If you test it and it is still an issue, kindly upload the updated logs by running only once:
apport-collect 874975

and any other logs that are relevant for this particular issue.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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