Bug #89603 “Synaptics touchpad won't work with Feisty Fawn” : Bugs : Ubuntu

Revision history for this message

Robert Grønning (slimg) wrote on 2007-03-04: Packard Bell EasyNote W3334 specs

#1

Here is the Packard Bell EasyNote W3334 specs:
http://support.packardbell.com/no/item/?pn=PB24M00716&g=1400

Revision history for this message

Brian Murray (brian-murray) wrote on 2007-03-05:

#2

Thanks for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description doesn't yet have enough information.
Please include the following additional information, if you have not already done so (please pay attention to lspci's additional options), as required by the Ubuntu Kernel Team:
1. Please include the output of the command 'uname -a' in your next response. It should be one, long line of text which includes the exact kernel version you're running, as well as the CPU architecture.
2. Please run the command 'dmesg > dmesg.log' and attach the resulting file 'dmesg.log' to this bug report.
3. Please run the command 'lspci -vvnn > lspci-vvnn.log' and attach the resulting file 'lspci-vvnn.log' to this bug report.
For your reference, the full description of procedures for kernel-related bug reports is available at http://wiki.ubuntu.com/DebuggingKernelProblems . Thanks in advance!

Revision history for this message

Robert Grønning (slimg) wrote on 2007-03-08:

#3

lspci -vvnn Edit (11.2 KiB, text/plain)

Linux ubuntu 2.6.20-9-generic #2 SMP Mon Feb 26 03:01:44 UTC 2007 i686 GNU/Linux

Revision history for this message

Robert Grønning (slimg) wrote on 2007-03-08:

#4

dmesg Edit (26.4 KiB, text/plain)

Brian Murray (brian-murray) on 2007-03-09

Changed in xserver-xorg-input-synaptics:
assignee:	brian-murray → nobody
status:	Needs Info → Confirmed

Revision history for this message

Robert Grønning (slimg) wrote on 2007-04-16: Update

#5

It still won't work in Kubuntu 7.04 Beta

Revision history for this message

Robert Grønning (slimg) wrote on 2007-04-16: Changelog

#6

xserver-xorg-input-synaptics 0.14.6-0ubuntu7 changelog Edit (7.9 KiB, text/plain)

I began investigating on my own and found out that if the problem is triggered by the xserver-xorg-input-synaptics, the latest Edgy version is 0.14.6-0ubuntu3, so the problem must then have been triggered between version 0.14.6-0ubuntu4 and 0.14.6-0ubuntu7. It also seems like the problem isn't source-code related.

Heres the changelog snippet between version 0.14.6-0ubuntu4 and 0.14.6-0ubuntu7:

-------------------------------------------------------------------------------------------------------------------
xserver-xorg-input-synaptics (0.14.6-0ubuntu7) feisty; urgency=low

* X and Y size calculations were inverted for edge scrolling
* Additionally, the values were scaled incorrectly (LP: #95858)

-- Matthew Garrett <email address hidden> Sun, 25 Mar 2007 16:13:42 +0100

xserver-xorg-input-synaptics (0.14.6-0ubuntu6) feisty; urgency=low

  * Set defaults based on values the kernel gives us, rather than making stuff
    up in an utterly miserable manner. This upload brought to you by Milton
    Nero, a deeply flavoured oat stout.

-- Matthew Garrett <email address hidden> Sat, 24 Mar 2007 15:08:26 +0000

xserver-xorg-input-synaptics (0.14.6-0ubuntu5) feisty; urgency=low

* Attempt to set more reasonable defaults for appletouch devices. Better
now, but still not perfect.

-- Matthew Garrett <email address hidden> Sat, 24 Mar 2007 02:44:11 +0000

xserver-xorg-input-synaptics (0.14.6-0ubuntu4) feisty; urgency=low

* debian/control: Update maintainer fields according to debian-
maintainer-field spec.

-- Martin Pitt <email address hidden> Mon, 12 Mar 2007 14:58:39 +0000
-------------------------------------------------------------------------------------------------------------------

I'm not very computer savvy, so could someone else see if there's something in this changelog that could trigger this bug?

Revision history for this message

Robert Grønning (slimg) wrote on 2007-04-17: Can't be a xserver-xorg-synaptics bug

#7

Seems like Edgy and Feisty herd-3 has the same xserver-xorg-input-synaptics version (ubuntu3), so the bug can't be located there.

Revision history for this message

ChrisM (mca) wrote on 2007-04-21:

#8

Download full text (5.5 KiB)

With my Thinpad T60p the Touchpad also does not work since the Upgrade from 6.10 to 7.04. In Xorg.0.log I find the following:

---
(**) Option "CorePointer"
(**) Configured Mouse: Core Pointer
(**) Option "Device" "/dev/input/mice"
(**) Option "Emulate3Buttons" "true"
(**) Configured Mouse: Emulate3Buttons, Emulate3Timeout: 50
(**) Option "ZAxisMapping" "4 5"
(**) Configured Mouse: ZAxisMapping: buttons 4 and 5
(**) Configured Mouse: Buttons: 9
(II) Synaptics touchpad driver version 0.14.6 (1406)
(--) Synaptics Touchpad auto-dev sets device to /dev/input/event3
(**) Option "Device" "/dev/input/event3"
(**) Option "SHMConfig" "true"
(**) Option "HorizScrollDelta" "0"
(--) Synaptics Touchpad touchpad found
(**) Option "SendCoreEvents" "true"
(**) Synaptics Touchpad: always reports core events
(II) XINPUT: Adding extended input device "Synaptics Touchpad" (type: MOUSE)
(II) XINPUT: Adding extended input device "Configured Mouse" (type: MOUSE)
(II) XINPUT: Adding extended input device "Generic Keyboard" (type: KEYBOARD)
Synaptics DeviceInit called
SynapticsCtrl called.
(II) Configured Mouse: ps2EnableDataReporting: succeeded
Synaptics DeviceOn called
(--) Synaptics Touchpad auto-dev sets device to /dev/input/event3
(**) Option "Device" "/dev/input/event3"
(WW) Synaptics Touchpad can't grab event device, errno=1022
(--) Synaptics Touchpad touchpad found
Could not init font path element /usr/X11R6/lib/X11/fonts/misc, removing from list!
Could not init font path element /usr/share/fonts/X11/cyrillic, removing from list!
Could not init font path element /usr/X11R6/lib/X11/fonts/Type1, removing from list!
Synaptics DeviceOff called
(II) Open ACPI successful (/var/run/acpid.socket)
Synaptics DeviceOn called
(--) Synaptics Touchpad auto-dev sets device to /dev/input/event3
(**) Option "Device" "/dev/input/event3"
(WW) Synaptics Touchpad can't grab event device, errno=1022
(--) Synaptics Touchpad touchpad found
(II) Configured Mouse: ps2EnableDataReporting: succeeded
---

So I think the relevant point is this:

(WW) Synaptics Touchpad can't grab event device, errno=1022

Here some details:

# cat /proc/bus/input/devices
I: Bus=0017 Vendor=0001 Product=0001 Version=0100
N: Name="Macintosh mouse button emulation"
P: Phys=
S: Sysfs=/class/input/input0
H: Handlers=mouse0 event0 ts0
B: EV=7
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=3

I: Bus=0011 Vendor=0001 Product=0001 Version=ab54
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/class/input/input1
H: Handlers=kbd event1
B: EV=120013
B: KEY=4 2000000 3802078 fb40f001 7effffdf ffefffff ffffffff ffffffff
B: MSC=10
B: LED=7

I: Bus=0010 Vendor=001f Product=0001 Version=0100
N: Name="PC Speaker"
P: Phys=isa0061/input0
S: Sysfs=/class/input/input2
H: Handlers=kbd event2
B: EV=40001
B: SND=6

I: Bus=0011 Vendor=0002 Product=0007 Version=0000
N: Name="SynPS/2 Synaptics TouchPad"
P: Phys=isa0060/serio1/input0
S: Sysfs=/class/input/input3
H: Handlers=mouse1 event3 ts1
B: EV=b
B: KEY=6420 0 70000 0 0 0 0 0 0 0 0
B: ABS=11000003

I: Bus=0011 Vendor=0002 Product=000a Version=0000
N: Name="TPPS/2 IBM TrackPoint"
P: Phys=synaptics-pt/serio0/input0
S: Sysfs=/class/input/input4
H: Handlers=mouse2 ...

With my Thinpad T60p the Touchpad also does not work since the Upgrade from 6.10 to 7.04. In Xorg.0.log I find the following:

---
(**) Option "CorePointer"
(**) Configured Mouse: Core Pointer
(**) Option "Device" "/dev/input/mice"
(**) Option "Emulate3Buttons" "true"
(**) Configured Mouse: Emulate3Buttons, Emulate3Timeout: 50
(**) Option "ZAxisMapping" "4 5"
(**) Configured Mouse: ZAxisMapping: buttons 4 and 5
(**) Configured Mouse: Buttons: 9
(II) Synaptics touchpad driver version 0.14.6 (1406)
(--) Synaptics Touchpad auto-dev sets device to /dev/input/event3
(**) Option "Device" "/dev/input/event3"
(**) Option "SHMConfig" "true"
(**) Option "HorizScrollDelta" "0"
(--) Synaptics Touchpad touchpad found
(**) Option "SendCoreEvents" "true"
(**) Synaptics Touchpad: always reports core events
(II) XINPUT: Adding extended input device "Synaptics Touchpad" (type: MOUSE)
(II) XINPUT: Adding extended input device "Configured Mouse" (type: MOUSE)
(II) XINPUT: Adding extended input device "Generic Keyboard" (type: KEYBOARD)
Synaptics DeviceInit called
SynapticsCtrl called.
(II) Configured Mouse: ps2EnableDataReporting: succeeded
Synaptics DeviceOn called
(--) Synaptics Touchpad auto-dev sets device to /dev/input/event3
(**) Option "Device" "/dev/input/event3"
(WW) Synaptics Touchpad can't grab event device, errno=1022
(--) Synaptics Touchpad touchpad found
Could not init font path element /usr/X11R6/lib/X11/fonts/misc, removing from list!
Could not init font path element /usr/share/fonts/X11/cyrillic, removing from list!
Could not init font path element /usr/X11R6/lib/X11/fonts/Type1, removing from list!
Synaptics DeviceOff called
(II) Open ACPI successful (/var/run/acpid.socket)
Synaptics DeviceOn called
(--) Synaptics Touchpad auto-dev sets device to /dev/input/event3
(**) Option "Device" "/dev/input/event3"
(WW) Synaptics Touchpad can't grab event device, errno=1022
(--) Synaptics Touchpad touchpad found
(II) Configured Mouse: ps2EnableDataReporting: succeeded
---

So I think the relevant point is this:

(WW) Synaptics Touchpad can't grab event device, errno=1022

Here some details:

# cat /proc/bus/input/devices
I: Bus=0017 Vendor=0001 Product=0001 Version=0100
N: Name="Macintosh mouse button emulation"
P: Phys=
S: Sysfs=/class/input/input0
H: Handlers=mouse0 event0 ts0
B: EV=7
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=3

I: Bus=0011 Vendor=0001 Product=0001 Version=ab54
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/class/input/input1
H: Handlers=kbd event1
B: EV=120013
B: KEY=4 2000000 3802078 fb40f001 7effffdf ffefffff ffffffff ffffffff
B: MSC=10
B: LED=7

I: Bus=0010 Vendor=001f Product=0001 Version=0100
N: Name="PC Speaker"
P: Phys=isa0061/input0
S: Sysfs=/class/input/input2
H: Handlers=kbd event2
B: EV=40001
B: SND=6

I: Bus=0011 Vendor=0002 Product=0007 Version=0000
N: Name="SynPS/2 Synaptics TouchPad"
P: Phys=isa0060/serio1/input0
S: Sysfs=/class/input/input3
H: Handlers=mouse1 event3 ts1
B: EV=b
B: KEY=6420 0 70000 0 0 0 0 0 0 0 0
B: ABS=11000003

I: Bus=0011 Vendor=0002 Product=000a Version=0000
N: Name="TPPS/2 IBM TrackPoint"
P: Phys=synaptics-pt/serio0/input0
S: Sysfs=/class/input/input4
H: Handlers=mouse2 event4 ts2
B: EV=7
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=3

I: Bus=0019 Vendor=0000 Product=0002 Version=0000
N: Name="Power Button (FF)"
P: Phys=ACPI_FPB/button/input0
S: Sysfs=/class/input/input5
H: Handlers=kbd event5
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/class/input/input6
H: Handlers=event6
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button (CM)"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/class/input/input7
H: Handlers=kbd event7
B: EV=3
B: KEY=4000 0 0 0 0

I: Bus=0011 Vendor=1014 Product=5450 Version=0001
N: Name="/usr/sbin/thinkpad-keys"
P: Phys=
S: Sysfs=/class/input/input8
H: Handlers=kbd event8
B: EV=3
B: KEY=3 1 20000000 100000 e0000 0 0 0

# udevinfo -a -p `udevinfo -q path -n /dev/input/event3`

Udevinfo starts with the device specified by the devpath and then
walks up the chain of parent devices. It prints for every device
found, all possible attributes in the udev rules key format.
A rule to match, can be composed by the attributes of the device
and the attributes from one single parent device.

looking at device '/class/input/input3/event3':
    KERNEL=="event3"
    SUBSYSTEM=="input"
    DRIVER==""
    ATTR{dev}=="13:67"

looking at parent device '/class/input/input3':
    KERNELS=="input3"
    SUBSYSTEMS=="input"
    DRIVERS==""
    ATTRS{modalias}=="input:b0011v0002p0007e0000-e0,1,3,k110,111,112,145,14A,14D,14E,ra0,1,18,1C,mlsfw"
    ATTRS{uniq}==""
    ATTRS{phys}=="isa0060/serio1/input0"
    ATTRS{name}=="SynPS/2 Synaptics TouchPad"

looking at parent device '/devices/platform/i8042/serio1':
    KERNELS=="serio1"
    SUBSYSTEMS=="serio"
    DRIVERS=="psmouse"
    ATTRS{resync_time}=="0"
    ATTRS{resetafter}=="5"
    ATTRS{resolution}=="200"
    ATTRS{rate}=="80"
    ATTRS{protocol}=="SynPS/2"
    ATTRS{bind_mode}=="auto"
    ATTRS{modalias}=="serio:ty01pr00id00ex00"
    ATTRS{description}=="i8042 AUX port"

looking at parent device '/devices/platform/i8042':
    KERNELS=="i8042"
    SUBSYSTEMS=="platform"
    DRIVERS=="i8042"
    ATTRS{modalias}=="i8042"

looking at parent device '/devices/platform':
    KERNELS=="platform"
    SUBSYSTEMS==""
    DRIVERS==""

Kernel is: 2.6.20-15-generic

The strange thing is: When I boot my old kernel from 6.10 (2.6.17.11) then the touchpad works (without any other change). So maybe this is not related to the X-Package.

Revision history for this message

ChrisM (mca) wrote on 2007-04-22:

#9

I don't know if this is important - My Thinkpad T60p has a trackstick and a touchpad. I remember these to be working both with (k)Ubuntu 6.10. With some update already with 6.10 the trackstick stopped working. As it was not so important for me because I don't use it I did not follow this problem. Now with the upgrade to (k)Ubuntu 7.04 the trackstick works again but the touchpad stopped working.

Revision history for this message

Robert Grønning (slimg) wrote on 2007-06-01:

#10

I've still got the problem with Kubuntu i386 daily-live 2007.06.01

Revision history for this message

Robert Grønning (slimg) wrote on 2007-06-07:

#11

The touchpad finally works for me with Kubuntu i386 live gutsy tribe-1, would be nice to see this fix in feisty repos too, whatever it is.

Revision history for this message

Pascal De Vuyst (pascal-devuyst) wrote on 2007-08-05:

#12

Robert,

Please provide the output of the following command:
$ cat /proc/bus/input/devices

Changed in xserver-xorg-input-synaptics:
assignee:	nobody → pascal-devuyst
status:	Confirmed → Incomplete

Revision history for this message

discord (colin.williams) wrote on 2007-10-12:

#13

I am having the same problem when my roomate logs in with the account I created for him on my dell e1505/6400 running gutsy 7.10. Below are the relevant lines from my xorg log. Please let me know what to do to get this bug fixed!

Synaptics DeviceInit called
SynapticsCtrl called.
(II) Configured Mouse: ps2EnableDataReporting: succeeded
Synaptics DeviceOn called
(--) Synaptics Touchpad auto-dev sets device to /dev/input/event2
(**) Option "Device" "/dev/input/event2"
(WW) Synaptics Touchpad can't grab event device, errno=1022
(--) Synaptics Touchpad touchpad found

Revision history for this message

Pascal De Vuyst (pascal-devuyst) wrote on 2008-01-23:

#14

Robert,
Do you still have this problem with Ubuntu 7.10 (Gutsy)?
If so please attach the information described here: https://wiki.ubuntu.com/DebuggingTouchpadDetection.

Revision history for this message

Pascal De Vuyst (pascal-devuyst) wrote on 2008-01-23:

#15

ChrisM,
If you still have this problem with Ubuntu 7.10 (Gutsy) it is better to file a new bug report and attach the information from https://wiki.ubuntu.com/DebuggingTouchpadDetection. Although in both cases your touchpad do not work, the cause of your problem will likely be unrelated to the cause of the problem of Robert because you have different laptop brands and models.

Revision history for this message

Pascal De Vuyst (pascal-devuyst) wrote on 2008-03-26:

#16

According to Robert this was fixed in Gutsy.

Changed in xserver-xorg-input-synaptics:
status:	Incomplete → Fix Released

Ubuntu

Synaptics touchpad won't work with Feisty Fawn

Bug Description

Other bug subscribers

Bug attachments

Remote bug watches