Buttons for installing/removing software gray out and don't do anything

Bug #897984 reported by Christopher Kyle Horton
30
This bug affects 7 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

To reproduce, either:

1) Go to any yet-to-be-installed piece of software in the Ubuntu Software Center, and click the Install button
2) Go to any piece of already-installed software and click the Remove button

In both cases, the button will simply gray out and absolutely nothing else happens.

The More Info... button still works, but the Install/Remove button shown on the next page does nothing, either.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: software-center 5.1.2.1
ProcVersionSignature: Ubuntu 3.2.0-2.5-generic 3.2.0-rc3
Uname: Linux 3.2.0-2-generic x86_64
ApportVersion: 1.90-0ubuntu1
Architecture: amd64
Date: Tue Nov 29 22:09:26 2011
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20111122)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: software-center
UpgradeStatus: Upgraded to precise on 2011-11-30 (0 days ago)

Revision history for this message
Christopher Kyle Horton (christhehorton) wrote :
Revision history for this message
Christopher Kyle Horton (christhehorton) wrote :

A workaround is to use the terminal to install/remove the packages yourself using apt-get install/remove.

I have also recently encountered a similar bug in the Update Manager that prevents updates from being installed (bug 898807).

Revision history for this message
Christopher Kyle Horton (christhehorton) wrote :

Still present in Precise Alpha 1 after doing a reinstall.

Revision history for this message
Christopher Kyle Horton (christhehorton) wrote :

Ran sudo apt-get dist-upgrade in a terminal to get software-center version 5.1.3; bug is still present.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in software-center (Ubuntu):
status: New → Confirmed
Revision history for this message
Darren OConnell (justtypedarren) wrote :

I'm encountering this bug on my 32bit PP install.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.