Ubuntu

update manager can't resume after a network failure

Bug #900884 reported by Teo
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu
Confirmed
Undecided
Unassigned

Bug Description

Steps to reproduce:

- open update manager when a new ubuntu release is available
- click on "upgrade"
- wait for the downloading of packages to start
- while downloading packages, simulate a network failure by disconnecting the network and reconnecting

EXPECTED: an error message should appear with two options: Cancel, Retry

OBSERVED: you get an error dialog but there is no Retry option. You have to start all over again. This is ridiculous.

Downloading the whole upgrade can be a very long process and it is unacceptable to be unable to resume it if it is interrupted by even the smallest network failure.

Tags: bot-comment
Revision history for this message
Teo (teo1978) wrote :

I know, all downloaded files are kept, so presumably, when you reestablish network connection and try again, you won't have to wait for all the files to download again.
HOWEVER you do have to go through the preliminary "calculating changes" stage, which takes forever.

So a "retry" option after a failure MUST be included.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/900884/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Vadim Rutkovsky (roignac) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 252068, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Changed in ubuntu:
status: New → Confirmed
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