Ubuntu
update-manager package

Distrobution update to 11.10 fails repeatedly

Bug #902996 reported by Jeremy M
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade:
E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.

 This can be caused by:
 * Upgrading to a pre-release version of Ubuntu
 * Running the current pre-release version of Ubuntu
 * Unofficial software packages not provided by Ubuntu

If none of this applies, then please report this bug using the command 'ubuntu-bug update-manager' in a terminal.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: update-manager 1:0.150.5.1
ProcVersionSignature: Ubuntu 2.6.38-13.52-generic 2.6.38.8
Uname: Linux 2.6.38-13-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
CheckboxSubmission: d6e66197cff911e9da601b527afe5694
CheckboxSystem: 92d0a7b9779cc40ca6e505eb8aad9a01
Date: Sun Dec 11 19:19:51 2011
GConfNonDefault:
 /apps/update-manager/check_new_release_ignore=oneiric
 /apps/update-manager/first_run=false
 /apps/update-manager/show_details=true
 /apps/update-manager/window_size=(600,730)
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: update-manager
UpgradeStatus: Upgraded to natty on 2011-12-12 (0 days ago)
VarLogDistupgradeApttermlog:

VarLogDistupgradeHistorylog:

VarLogDistupgradeTermlog:

Revision history for this message
Jeremy M (jjmckinnis) wrote :
Phil. V (philip.v)
tags: added: natty2oneiric
Revision history for this message
RedSingularity (redsingularity) wrote :

Whats the output of:

apt-cache policy libglib2-ruby1.8
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Changed in update-manager (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy M (jjmckinnis) wrote : Re: [Bug 902996] Re: Distrobution update to 11.10 fails repeatedly

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Hello Tim,

The output is

libglib2-ruby1.8:
  Installed: 0.19.3-2ubuntu1
  Candidate: 0.19.3-2ubuntu1
  Version table:
 *** 0.19.3-2ubuntu1 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/universe amd64
Packages
        100 /var/lib/dpkg/status

Thanks for the assistance!

Jeremy

On 12/28/2011 01:11 AM, Tim wrote:
> Whats the output of:
>
> apt-cache policy libglib2-ruby1.8
> ---
> Ubuntu Bug Squad volunteer triager
> http://wiki.ubuntu.com/BugSquad
>
> ** Changed in: update-manager (Ubuntu)
> Status: New => Incomplete
>

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Version: GnuPG v1.4.11 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/

iEYEARECAAYFAk8Hm0oACgkQx48dvJbi+Qan8wCbBrWJuMFGYJogP6FxOVAjzIRt
kOsAn1tlsl23329VkwObYkNeVMxPRKEt
=5xoF
-----END PGP SIGNATURE-----

Revision history for this message
RedSingularity (redsingularity) wrote :

Run:

sudo apt-get remove libglib2-ruby1.8

Then try the upgrade again.
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Revision history for this message
Jeremy M (jjmckinnis) wrote :

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Tim,

Thanks for the assistance. Removing libglib2-ruby1.8 enabled the
upgrade to finish.

How did you know that I needed to remove this package?

I appreciate you time and assistance in getting my issue fixed.

Best regards,

Jeremy

On 01/08/2012 12:20 PM, Tim wrote:
> Run:
>
> sudo apt-get remove libglib2-ruby1.8
>
> Then try the upgrade again.
> ---
> Ubuntu Bug Squad volunteer triager
> http://wiki.ubuntu.com/BugSquad
>

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.11 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/

iEYEARECAAYFAk8LpZUACgkQx48dvJbi+QaVAACeMcI5FX2KSP+suOc5DqneQwdz
hmYAoLcwn6pyBd0t6qN2pJyU5Um/roca
=r43r
-----END PGP SIGNATURE-----

Revision history for this message
RedSingularity (redsingularity) wrote :

If you trace the apt.log backwards you can find the problematic package. Its not easy, but the developers are currently working on a way for the update-manager to explain to the user what package is causing the issue.

Thanks for confirming. Closing report.
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Changed in update-manager (Ubuntu):
status: Incomplete → Invalid
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