suspend when closing laptop-lid dosen't work

Bug #913091 reported by Malin Bruland
40
This bug affects 7 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

1)
Description: Ubuntu 11.10
Release: 11.10

2)
pm-utils:
  Installed: 1.4.1-8ubuntu1
  Candidate: 1.4.1-8ubuntu1
  Version table:
 *** 1.4.1-8ubuntu1 0
        500 http://no.archive.ubuntu.com/ubuntu/ oneiric/main amd64 Packages
        100 /var/lib/dpkg/status
3)
I expect the laptop to suspend when the laptop-lid is closed and to wake up again when I open the laptop-lid and into the suspended session

4)
When I close the laptoplid, my laptop dosen't suspend. If I run the command pm-suspend it suspends, but then I can't power on my laptop without either pulling out my battery, or pressing the power-button for several seconds, release it and then push again to boot. The suspended session is not stored, and the computer boots as a cold/fresh boot, without wakeup my last suspended session.

5)
Things I have tried: suspend works with the 2.6.38-kernel series and earlier, but I can't get suspend to work with 2.6.39 and newer. I alså tried to upgrade to both kernel 3.1 and 3.2, but no luck

6) Laptopmodel: Clevo w761tun / Zepto M15a

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: pm-utils 1.4.1-8ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
Uname: Linux 3.0.0-14-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Sat Jan 7 12:26:58 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
PackageArchitecture: all
SourcePackage: pm-utils
UpgradeStatus: No upgrade log present (probably fresh install)

This also affects ubuntu 12.04 lts alpha2: (entered manually)

ProblemType: Bug
DistroRelease: Ubuntu 12.04 LTS alpha2
Package : pm-utils 1.4.1-9
ProcVersionSignature: Ubuntu 3.2.0-15.24-generic
Uname: 3.2.0-15-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.91-0ubuntu1
Architecture : amd64
InstallationMedia : Ubuntu 12.04 "Precise Pangolin" -Release amd64 (20120202)
PackageArchitecture :all
SourcePackage : pm-utils
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.6
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: malin 3227 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=aa05d848-71ef-4351-9944-bb7994a5c2f7
InstallationDate: Installed on 2014-05-07 (211 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Zepto M15a
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=c814c9ea-8492-48e3-b5e1-839076dcefc5 ro acpi_sleep=nonvs quiet splash nomodeset video=uvesafb:mode_option=1024x768-24,mtrr=3,scroll=ywrap
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic N/A
 linux-firmware 1.127.10
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: trusty
Uname: Linux 3.13.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom davfs2 dip libvirtd lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 06/30/2009
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 1.02.23ZC
dmi.board.asset.tag: Tag 12345
dmi.board.name: M15a
dmi.board.vendor: Zepto
dmi.board.version: M15a
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr1.02.23ZC:bd06/30/2009:svnZepto:pnM15a:pvrM15a:rvnZepto:rnM15a:rvrM15a:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: M15a
dmi.product.version: M15a
dmi.sys.vendor: Zepto

Revision history for this message
Malin Bruland (malinkb) wrote :
Malin Bruland (malinkb)
description: updated
Malin Bruland (malinkb)
description: updated
Revision history for this message
Malin Bruland (malinkb) wrote :

Does anyone knows anything about this bug? Is there for instance, some way I can custom compile a kernel to get it work?

Malin Bruland (malinkb)
tags: added: resume suspend
tags: added: resume+suspend
removed: resume suspend
Malin Bruland (malinkb)
description: updated
tags: added: resume suspend
removed: resume+suspend
Malin Bruland (malinkb)
tags: added: precise regression-release
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pm-utils (Ubuntu):
status: New → Confirmed
Revision history for this message
Malin Bruland (malinkb) wrote :

This also happens in Ubuntu 12.04

Revision history for this message
ignazio butera (mbuto11) wrote :

ATTENTION: this bug has been merged with the one I opened for Ubuntu 12.04 BUT it appears NOT being the same bug, as pointed out by the following DIFFERENCES:

1) in the case I reported, i CAN resume after suspend, as expcted and correctly
2) the main releases are different (11.10 vs 12.04)

Thank you for your attention.

Revision history for this message
Malin Bruland (malinkb) wrote :

I see, so it could be different bugs. At first, the bugs looked equal. Anyhow, in my case this happened in 11.10, and is still present in 12.04.
If it is not a duplicate I think it should be possible to split the bugs again, hopfully

Revision history for this message
Kris Marien (kris-marien) wrote :

Same problem here in ubuntu 12.04 on my netbook. The screen just goes blank when closing the lid when the action in pm is set to suspend.

Revision history for this message
ignazio butera (mbuto11) wrote :

i've found a dirty fix by myself, but i'm not going to publish or disclose this fix here, because i prefer waiting for an official bug fix; i still don't understand how such a regression could happen (in 10.10 everithing worked fine, same hardware)

Revision history for this message
dardata (dardata) wrote :

so i guess this is a feature!

Revision history for this message
Malin Bruland (malinkb) wrote :

ignazio butera: Could you post the dirty fix, as I want to try it.

I can confirm this bug is still present in Ubuntu 13.10

Revision history for this message
shashikant patwardhan (pshashi) wrote :

I expect the laptop to suspend when the laptop-lid is closed and to wake up again when I open the laptop-lid and into the suspended session. But this doesn't happen . I only face with blank screen without any activity. I am using Ubuntu 14.04 64 bit version

Revision history for this message
penalvch (penalvch) wrote :

Malin Bruland, could you please execute the following via a terminal in order for the necessary debugging information to be attached:
apport-collect 913091

affects: pm-utils (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
tags: added: saucy
Revision history for this message
Malin Bruland (malinkb) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected trusty
description: updated
Revision history for this message
Malin Bruland (malinkb) wrote : BootDmesg.txt

apport information

Revision history for this message
Malin Bruland (malinkb) wrote : CRDA.txt

apport information

Revision history for this message
Malin Bruland (malinkb) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Malin Bruland (malinkb) wrote : IwConfig.txt

apport information

Revision history for this message
Malin Bruland (malinkb) wrote : Lspci.txt

apport information

Revision history for this message
Malin Bruland (malinkb) wrote : Lsusb.txt

apport information

Revision history for this message
Malin Bruland (malinkb) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Malin Bruland (malinkb) wrote : ProcEnviron.txt

apport information

Revision history for this message
Malin Bruland (malinkb) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Malin Bruland (malinkb) wrote : ProcModules.txt

apport information

Revision history for this message
Malin Bruland (malinkb) wrote : PulseList.txt

apport information

Revision history for this message
Malin Bruland (malinkb) wrote : UdevDb.txt

apport information

Revision history for this message
Malin Bruland (malinkb) wrote : UdevLog.txt

apport information

Revision history for this message
Malin Bruland (malinkb) wrote : WifiSyslog.txt

apport information

Revision history for this message
penalvch (penalvch) wrote :

Malin Bruland, could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly shown as:
kernel-fixed-upstream-3.18-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Changed in linux (Ubuntu):
importance: Low → Medium
Malin Bruland (malinkb)
tags: added: kernel-bug-exists-upstream kernel-bug-exists-upstream-3.14.4-031404-generic
Revision history for this message
penalvch (penalvch) wrote :

Malin Bruland, latest mainline kernel is 3.18-rc7, not 3.14.

tags: removed: kernel-bug-exists-upstream kernel-bug-exists-upstream-3.14.4-031404-generic
Revision history for this message
Malin Bruland (malinkb) wrote :

Ah. Sorry.

Malin Bruland (malinkb)
tags: added: kernel-bug-exists-upstream kernel-bug-exists-upstream-3.18.0-031800rc7-generic
Revision history for this message
penalvch (penalvch) wrote :

Malin Bruland, the next step is to fully commit bisect from kernel 2.6.38 to 2.6.39 in order to identify the last good kernel commit, followed immediately by the first bad one. This will allow for a more expedited analysis of the root cause of your issue. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection ? Please note, finding adjacent kernel versions is not fully commit bisecting.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

tags: added: kernel-bug-exists-upstream-3.18-rc7 needs-bisect
removed: kernel-bug-exists-upstream-3.18.0-031800rc7-generic
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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