Ubuntu
gnome-screenshot package

gnome-screenshot does not save the file to usb

Bug #945252 reported by Giovanni Tornatore on 2012-03-02

8

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	gnome-screenshot (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

1)press the key "print";
2)select the destination the file in usb

ACTUAL RESULT: gnome-screenshot does not save the file.-

EXPECTED RESULT: gnome screenshot save the file in usb.-

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: gnome-screenshot 3.3.2-0ubuntu3
ProcVersionSignature: Ubuntu 3.2.0-17.27-generic 3.2.6
Uname: Linux 3.2.0-17-generic x86_64
ApportVersion: 1.93-0ubuntu2
Architecture: amd64
CasperVersion: 1.305
Date: Thu Mar 1 09:00:47 2012
ExecutablePath: /usr/bin/gnome-screenshot
LiveMediaBuild: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
ProcEnviron:
PATH=(custom, no user)
LANG=it_IT.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-screenshot
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Revision history for this message

Giovanni Tornatore (gianni-tornatore-71-deactivatedaccount) wrote on 2012-03-02:

#1

Dependencies.txt Edit (2.3 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (49.4 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (812 bytes, text/plain; charset="utf-8")

Revision history for this message

Ubuntu QA Website (ubuntuqa) wrote on 2012-03-02:

#2

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/945252

tags:

added: iso-testing

Revision history for this message

Fabio Marconi (fabiomarconi) wrote on 2012-03-05:

#3

Hello Giovanni
Are you meaning to save the file in the same usb used to perform the live session or in another one ?
Are you meaning thet you cannot save in the Image directory ?
Thanks
Fabio
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Changed in gnome-screenshot (Ubuntu):
status:	New → Incomplete

Revision history for this message

Giovanni Tornatore (gianni-tornatore-71-deactivatedaccount) wrote on 2012-03-05:

#4

Ciao Fabio,
nella cartella immagini è possibile salvare il file.
Non è possibile invece salvarlo su un'altra usb!

Revision history for this message

Fabio Marconi (fabiomarconi) wrote on 2012-03-05:

#5

Hello Giovanni
Sorry but here we have to write in english.
Can you please reproduce the bug the attach here, using the button below 'Add attachment or patch' the file /var/log/syslog
then paste here the terminal output for
lsusb
thanks
fabio
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Revision history for this message

Giovanni Tornatore (gianni-tornatore-71-deactivatedaccount) wrote on 2012-03-06:

#6

lsusb Edit (625 bytes, text/plain)

Hello Fabio
these are the required data.
Thanks

Revision history for this message

Giovanni Tornatore (gianni-tornatore-71-deactivatedaccount) wrote on 2012-03-06:

#7

syslog Edit (318.6 KiB, text/plain)

Fabio Marconi (fabiomarconi) on 2012-03-07

Changed in gnome-screenshot (Ubuntu):
status:	Incomplete → New

Revision history for this message

Giovanni Tornatore (gianni-tornatore-71-deactivatedaccount) wrote on 2012-03-11:

#8

I think the bug is due to the usb drive Kingston.
In fact, saving files on USB Lexar is allowed.-

Revision history for this message

Giovanni Tornatore (gianni-tornatore-71-deactivatedaccount) wrote on 2012-03-11:

#9

devices.txt Edit (775 bytes, text/plain)

Revision history for this message

Giovanni Tornatore (gianni-tornatore-71-deactivatedaccount) wrote on 2012-03-11:

#10

dmesg.txt Edit (59.5 KiB, text/plain)

Revision history for this message

Giovanni Tornatore (gianni-tornatore-71-deactivatedaccount) wrote on 2012-03-11:

#11

lshal.txt Edit (169.5 KiB, text/plain)

Revision history for this message

Giovanni Tornatore (gianni-tornatore-71-deactivatedaccount) wrote on 2012-03-11:

#12

udev.log Edit (8.0 KiB, text/plain)

Revision history for this message

Fabio Marconi (fabiomarconi) wrote on 2012-03-11:

#13

Hello Giovanni
Thanks for the reply
I close this report as invalid
Thanks to improve Ubuntu
Fabio
---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad

Changed in gnome-screenshot (Ubuntu):
status:	New → Invalid

Revision history for this message

Giovanni Tornatore (gianni-tornatore-71-deactivatedaccount) wrote on 2012-03-11:

#14

ck-list-sessions Edit (2.3 KiB, text/plain)

Revision history for this message

Giovanni Tornatore (gianni-tornatore-71-deactivatedaccount) wrote on 2012-03-11:

#15

uname-a Edit (104 bytes, text/plain)

Revision history for this message

Giovanni Tornatore (gianni-tornatore-71-deactivatedaccount) wrote on 2012-03-11:

#16

id haldaemon Edit (60 bytes, text/plain)

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