Ubuntu
system-config-printer package

[apport] system-config-printer.py crashed with AttributeError in getLangComment()

Bug #94876 reported by Dmitry Petrov
4
Affects Status Importance Assigned to Milestone
system-config-printer (Ubuntu)
Fix Released
Medium
Xubuntu Team

Bug Description

Binary package hint: system-config-printer

Program crashed when I tried to choose cvorrect driver for my printer.

ProblemType: Crash
Architecture: i386
Date: Thu Mar 22 22:27:42 2007
DistroRelease: Ubuntu 7.04
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InterpreterPath: /usr/bin/python2.5
Package: system-config-printer 0.7.55-0ubuntu1
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/share/system-config-printer/system-config-printer.py
ProcCwd: /home/can3p
ProcEnviron:
 LANGUAGE=ru_RU:ru:en_GB:en
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/bin/X11:/usr/games
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
PythonArgs: ['/usr/share/system-config-printer/system-config-printer.py']
SourcePackage: system-config-printer
Uname: Linux can3p 2.6.20-12-generic #2 SMP Sun Mar 18 03:07:14 UTC 2007 i686 GNU/Linux

Revision history for this message
Dmitry Petrov (demon-krasno) wrote :
Revision history for this message
Daniel Holbach (dholbach) wrote :

Thanks for your bug report.

Changed in system-config-printer:
assignee: nobody → xubuntu-team
importance: Undecided → Medium
status: Unconfirmed → Confirmed
Revision history for this message
Tim Waugh (twaugh) wrote :

Which printer do you have, and which driver are you trying to select?

Revision history for this message
Dmitry Petrov (demon-krasno) wrote :

Go through the new printer setup wizard to the driver selection dialog, click on "Printer", "Driver", "PPD" buttons and and choose consecutively two or three printer models. I can reproduce crash when I choose between Epson c84-c88

Revision history for this message
Tim Waugh (twaugh) wrote :

I couldn't reproduce this with the upstream version (with LC_ALL=ru_RU.UTF-8).

Is there one particular model that you see this with?

Revision history for this message
Dmitry Petrov (demon-krasno) wrote :

I have Epson C86, but I reproduced the error not only with c86-c88. but with some from LP series and CX series. I don't know, from what it depends, I get the crash when I click on different models rather fast.

Revision history for this message
Tim Waugh (twaugh) wrote :

I still can't reproduce this myself. I tried selecting 'Epson' for the manufacturer, then selecting the first model in the list and holding down the down-arrow key until the last model was selected. 'Printer', 'PPD', and 'Driver' buttons were all set, and I tried with LC_ALL=ru_RU.UTF-8.

I hope the Ubuntu package maintainer manages to reproduce this bug and discover the cause..

Revision history for this message
Jani Monoses (jani) wrote :

Dmitry, can you try launching system-config-printer from a terminal, and before that run export LANG=en_US.UTF-8 to see if it is specific to the Russian locale?
Also what kind of printer protocol did you choose to get to the crasing dialog (USB, parallel, samba, other)? thanks

Revision history for this message
Dmitry Petrov (demon-krasno) wrote :

I couldn't reproduce the bug with latest version from updates. I think, the bug may be closed now.

Revision history for this message
Jani Monoses (jani) wrote :

ok, thanks

Changed in system-config-printer:
status: Confirmed → Fix Released
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