Ubuntu
openoffice.org package

Some documents crash OpenOffice.org when exporting to .doc

Bug #95067 reported by Jonathan Ernst on 2007-03-23

This bug report is a duplicate of: Bug #92345: OpenOffice copy/pasting text containing link with special characters in the URL make it crash. Edit Remove

	Status	Importance	Assigned to
OpenOffice	Invalid	Unknown	openoffice-bugs #72176
neon26 (Debian)	Fix Released	Unknown	debbugs #404723
neon26 (Ubuntu)	New	Undecided	Unassigned
openoffice.org (Ubuntu)	Confirmed	High	Unassigned

Bug Description

Binary package hint: openoffice.org

Using the attached document and Ubuntu feisty (OpenOffice.org 2.2) :

1) Open the document
2) Save the document as anything.doc

Results: OpenOffice.org crashes

Expected results: Document is saved in Microsoft Word format

This bug might be the same as the one reported by another user in OpenOffice.org bug reporting tool : http://www.openoffice.org/issues/show_bug.cgi?id=72176

Revision history for this message

Jonathan Ernst (jonathan.ernst) wrote on 2007-03-23:

Test document Edit (15.8 KiB, application/vnd.oasis.opendocument.text)

This is one example of document that makes OpenOffice.org crash. It might be related to the fact that the content was copy pasted from Firefox.

Revision history for this message

Brian Murray (brian-murray) wrote on 2007-03-23:

Thanks for taking the time to report this bug and helping to make Ubuntu better. I have tested your document and have seen the same behavior with openoffice.org version 2.2.0~rc3~oof680m10-0ubuntu3.

Changed in openoffice.org:
status:	Unconfirmed → Confirmed

Revision history for this message

jcfp (jcfp) wrote on 2007-03-23:

This looks very similar to bug #76860, which also describes an openoffice.org crash when saving a document in ms word format (containing what appears to be a table copied from an online train schedule).

Bug Watch Updater (bug-watch-updater) on 2007-03-24

Changed in openoffice:
status:	Unknown → Rejected

Revision history for this message

Matthias Klose (doko) wrote on 2007-03-31:

seen with 2.2.0 final as well; not seen by upstream

Changed in openoffice.org:
importance:	Undecided → High

Revision history for this message

Mikael Nilsson (mini) wrote on 2007-04-01:

Is this

http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=396094

?? If so, it's a libneon26 bug

I also see this bug, and removing URLs with non-ASCII characters solves it for me.

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Milan Bouchet-Valat (nalimilan) wrote on 2007-04-02:

I can confirm here with 2.2.0~rc3~oof680m10-0ubuntu3 on Feisty.

One point: OO.o crashes even when *saving to ODT*, not only DOC with some URLs. The test document provided here only crashes when saving to DOC, not ODT.

Another point: the URL http://somethingé.com/aaa doesn't make crash when saving, but http://something.com/éaaa will, for both formats (and http://somethingé.com/aaéa too). Looks like the non-ASCII character has to be *after* the slash.

Can someone confirm that it's occurring also with ODT? Is this fixed in Sid?

Revision history for this message

Mikael Nilsson (mini) wrote on 2007-04-02:

Confirm: it happens with ODT as well.

The libneon26 fix in http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=404723 only fixes the http://somethingé.com/ case, not the http://something.com/aaéa

Revision history for this message

Mikael Nilsson (mini) wrote on 2007-04-02:

Testcase Edit (9.6 KiB, application/vnd.oasis.opendocument.text)

Testcase:

open, add a space, save ->crash.

Bug Watch Updater (bug-watch-updater) on 2007-04-03

Changed in neon26:
status:	Unknown → Fix Released

Revision history for this message

Scott Menzies (scott-menzies) wrote on 2008-07-24:

I think I just had this happen to me. I'm using Kubuntu 6.06. with OpenOffice.org 2.02-2ubuntu12.6.

Doing my thesis on OpenOffice, and, of course, need to export to .DOC so my committee can read it. Right after doing so, OO crashes when I open the original .ODT document to continue editing. Strangely, the .DOC file opens just fine. I've imported no tables from the web or anything. All tables and drawings were made within OpenOffice. I couldn't find any URLs with special characters. It really just seemed like the export to .DOC process did something to OpenOffice, so that a few seconds after I open the original .ODT, CPU load skyrockets and it, and sometimes everything, freezes. (I know I've got problems when the fan speed goes up, and up, and up). I tried the same original .ODT on Kubuntu 6.10, and it seemed to be okay with it.

It's also possible it crashed before I exported to .DOC when I was working on the captions to imported Calc tables, trying to put them above the table rather than below. Two tables in succession were not cooperating with me when I was trying to place them (they are anchored to paragraph, if it matters), and they sort of got mixed up and as I was trying to disentangle them things froze, but I can't remember if that was before or after the export. I have a .PDF archive of it so my committee could see what the thesis was looking like (since .DOC format doesn't export well), in which the tables and captions are correct, so I can't remember the order of things.

I think it froze on me messing with the tables, I got them right (anchoring to page, I think), exported to .PDF, things seemed okay, exported to .DOC, and now it won't let me open the original .ODT file without freezing. I think the first and second sets of freezing might be different issues. The computer had been on all day with me working on the thesis, which I should know better than to do. It was pretty hot when I forced a shut down (laptop).

Hope this helps. I've reinstalled OpenOffice once already, which allowed me to read on of the .ODTs that freezes, but not another, and when I opened that one (the one I exported to .DOC, by the way), it freezes and makes me unable to open the one that did start working again. Other .ODT files (much less complicated in terms of features) seem to read fine. I'm going to try purging OpenOffice and reinstalling it again. I'll add another comment if anything changes.

Thanks!
Scott Menzies

I think I just had this happen to me.  I'm using Kubuntu 6.06. with OpenOffice.org 2.02-2ubuntu12.6.

Doing my thesis on OpenOffice, and, of course, need to export to .DOC so my committee can read it.  Right after doing so, OO crashes when I open the original .ODT document to continue editing.  Strangely, the .DOC file opens just fine.  I've imported no tables from the web or anything.  All tables and drawings were made within OpenOffice.  I couldn't find any URLs with special characters.  It really just seemed like the export to .DOC process did something to OpenOffice, so that a few seconds after I open the original .ODT, CPU load skyrockets and it, and sometimes everything, freezes. (I know I've got problems when the fan speed goes up, and up, and up).  I tried the same original .ODT on Kubuntu 6.10, and it seemed to be okay with it.

It's also possible it crashed before I exported to .DOC when I was working on the captions to imported Calc tables, trying to put them above the table rather than below.  Two tables in succession were not cooperating with me when I was trying to place them (they are anchored to paragraph, if it matters), and they sort of got mixed up and as I was trying to disentangle them things froze, but I can't remember if that was before or after the export.  I have a .PDF archive of it so my committee could see what the thesis was looking like (since .DOC format doesn't export well), in which the tables and captions are correct, so I can't remember the order of things.

I think it froze on me messing with the tables, I got them right (anchoring to page, I think), exported to .PDF, things seemed okay, exported to .DOC, and now it won't let me open the original .ODT file without freezing.  I think the first and second sets of freezing might be different issues.  The computer had been on all day with me working on the thesis, which I should know better than to do.  It was pretty hot when I forced a shut down (laptop).

Hope this helps.  I've reinstalled OpenOffice once already, which allowed me to read on of the .ODTs that freezes, but not another, and when I opened that one (the one I exported to .DOC, by the way), it freezes and makes me unable to open the one that did start working again.  Other .ODT files (much less complicated in terms of features) seem to read fine.  I'm going to try purging OpenOffice and reinstalling it again.  I'll add another comment if anything changes.

Thanks!
Scott Menzies