Cloud-to-Computer screen does not work on Windows install
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Ubuntu One Control Panel |
Triaged
|
Undecided
|
Ubuntu One Client Engineering team | ||
Bug Description
See the comment by Brian Curtin, this is not a firewall problem.
I'm on a clean windows 7 machine, testing the installer provided by briancurtin with mandels update branch.
Here, I can log in with an existing user, but get stuck at "Syncing the cloud to your computer", getting information. At this point I haven't received a firewall notification to grant access to the application, so this might be the problem. If I continue with the wizard until I'm presented with the dashboard, the firewall notification appears and I can get my cloud folders.
To reproduce:
Open Ubuntu One.
The Ubuntu One window will open showing the Welcome to Ubuntu One! screen. Click the button Sign me in with my existing account.
Enter the information requested:
Enter the account email address.
Enter the account password.
Click the Sign In button.
Wait for the validation process to complete.
Click the button Finish.
<->Here be stuck<->
You can click the next button, and continue to the dashboard.
When on the dashboard, you will get the firewall warning, be able to grant access and get the cloud folders.
| Changed in ubuntuone-control-panel: | |
| status: | New → Triaged |
| Brian Curtin (brian.curtin) wrote | #1 |
| summary: |
- windows firewall grants access until the dashboard is reached + Cloud-to-Computer screen does not work on Windows install |
| Leo Arias (elopio) wrote Re: problem with refresh_volumes blocks Syncing the cloud to your computer | #2 |
| summary: |
- Cloud-to-Computer screen does not work on Windows install + problem with refresh_volumes blocks Syncing the cloud to your computer |
| description: | updated |
| tags: |
added: wizard removed: firewall |
| Leo Arias (elopio) wrote | #3 |
| summary: |
- problem with refresh_volumes blocks Syncing the cloud to your computer + Cloud-to-Computer screen does not work on Windows install |
This ends up happening because there is a problem with refresh_volumes succeeding. It's not a firewall problem like I originally thought. This screen used to work with an installer I had around from 2012-03-27.
Commenting out the call in CP's backend to refresh_volumes lets this screen. It's not the right solution, but it works.