Ubuntu
apport package

auto-dialog: Unable to start web browser

Bug #974190 reported by Sam_
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

This is a random event.
Firefox was closed and there was an ongoing update with update-manager.
Apport displays it's generic crash message, requests authentication to upload.
It reveals an aptdaemon crash where an existing bug (971839) can be viewed in web browser.
Then an auto-dialog says 'unable to start web browser to open <url>. (screenshot)
Short time later firefox opens and displays the bug report.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: apport 2.0-0ubuntu4
ProcVersionSignature: Ubuntu 3.2.0-22.35-generic 3.2.14
Uname: Linux 3.2.0-22-generic x86_64
ApportLog:

ApportVersion: 2.0-0ubuntu4
Architecture: amd64
Date: Thu Apr 5 13:51:37 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120204)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

See original description
Revision history for this message
Sam_ (and-sam) wrote :
Sam_ (and-sam)
description: updated
Sam_ (and-sam)
description: updated
Revision history for this message
Sam_ (and-sam) wrote :

Happened again with similar scenario.
Update via update-manager.
Download and install updates.
Use check-button to renew cache.
Apport displays it's generic crash message, requests authentication to report, reveals it was an aptdaemon crash, which points to bug 971839, dialog window again says web browser couldn't be opened.
This time Firefox was already open and displays the bug report.

Revision history for this message
Sam_ (and-sam) wrote :

Can reliable reproduce the crash and erroneously dialog when rm _usr_sbin_aptd.0.crash file from /var/crash.
After removal of .crash file either run update-manager in a terminal or via dash.
Click the check-button results in apport report.
When the .crash file isn't removed the crash and so the dialog could be reproduced once again, but not a third or fourth time.

Revision history for this message
Sam_ (and-sam) wrote :

After recent updates couldn't reproduce the (aptdaemon) crash thus the erroneously dialog.
apport:
  Installed: 2.0.1-0ubuntu3
  Candidate: 2.0.1-0ubuntu3
  Version table:
 *** 2.0.1-0ubuntu3 0

aptdaemon:
  Installed: 0.43+bzr805-0ubuntu1
  Candidate: 0.43+bzr805-0ubuntu1
  Version table:
 *** 0.43+bzr805-0ubuntu1 0

update-manager:
  Installed: 1:0.156.11
  Candidate: 1:0.156.11
  Version table:
 *** 1:0.156.11 0

Changed in apport (Ubuntu):
status: New → Fix Released
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