package whoopsie 0.1.32 failed to install/upgrade: el subproceso instalado el script post-installation devolvió el código de salida de error 1

Bug #988995 reported by Fernando Giraldo
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
whoopsie-daisy (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

error while upgrade ubuntu 11.10 to 12.04

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: whoopsie 0.1.32
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
Uname: Linux 3.2.0-23-generic-pae i686
ApportVersion: 2.0.1-0ubuntu5
AptOrdering:
 unity-scope-musicstores: Install
 whoopsie: Configure
 timidity-daemon: Configure
 unity-scope-musicstores: Configure
Architecture: i386
CrashReports:
 600:0:0:106315:2012-04-26 11:36:14.038710000 -0500:2012-04-26 11:36:29.205860319 -0500:/var/crash/whoopsie.0.crash
 600:0:0:106656:2012-04-26 11:36:15.282833310 -0500:2012-04-26 11:34:37.357409971 -0500:/var/crash/timidity-daemon.0.crash
Date: Thu Apr 26 11:36:14 2012
ErrorMessage: el subproceso instalado el script post-installation devolvió el código de salida de error 1
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta i386 (20110921.2)
SourcePackage: whoopsie-daisy
Title: package whoopsie 0.1.32 failed to install/upgrade: el subproceso instalado el script post-installation devolvió el código de salida de error 1
UpgradeStatus: Upgraded to precise on 2012-04-26 (0 days ago)
WhoopsieLog: Failed to find user: whoopsie

Revision history for this message
Fernando Giraldo (fercho) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in whoopsie-daisy (Ubuntu):
status: New → Confirmed
Revision history for this message
Brian Murray (brian-murray) wrote :

useradd: no se puede bloquear /etc/passwd; inténtelo más tarde.
adduser: `/usr/sbin/useradd -d /nonexistent -g whoopsie -s /bin/false -u 117 whoopsie' devolvió el código de error 1. Saliendo.
dpkg: error al procesar whoopsie (--configure):
 el subproceso instalado el script post-installation devolvió el código de salida de error 1

Revision history for this message
Brian Murray (brian-murray) wrote :

This may be related to bug 523896.

Revision history for this message
Fernando Giraldo (fercho) wrote :

yeah is the same situation, solve whit this http://goo.gl/dYkhH

SOLUTION:

Look for /etc/group.lock, /etc/passwd.lock and /etc/shadow.lock files and remove them.

Be careful to only remove the files ending in 'lock' or else you might damage your system.

Revision history for this message
Carsten Dufner (carsten-dufner) wrote : Re: [Bug 988995] Re: package whoopsie 0.1.32 failed to install/upgrade: el subproceso instalado el script post-installation devolvió el código de salida de error 1

Thanks a lot. Unfortunately nothing has happened after having removed
those three files. Anything else to be done?
Best, Carsten

Am 30.04.2012 20:13, schrieb Fernando Giraldo:
> yeah is the same situation, solve whit this http://goo.gl/dYkhH
>
> SOLUTION:
>
> Look for /etc/group.lock, /etc/passwd.lock and /etc/shadow.lock files
> and remove them.
>
> Be careful to only remove the files ending in 'lock' or else you might
> damage your system.
>

Revision history for this message
Francisco Kajon (lastwhitecrow) wrote :

Hi Carsten,
I reinstalled everything form scratch and everything worked perfectly. The
issue is just when you upgrade.

Francisco
On May 1, 2012 2:25 PM, "Carsten Dufner" <email address hidden> wrote:

> Thanks a lot. Unfortunately nothing has happened after having removed
> those three files. Anything else to be done?
> Best, Carsten
>
>
>
> Am 30.04.2012 20:13, schrieb Fernando Giraldo:
> > yeah is the same situation, solve whit this http://goo.gl/dYkhH
> >
> > SOLUTION:
> >
> > Look for /etc/group.lock, /etc/passwd.lock and /etc/shadow.lock files
> > and remove them.
> >
> > Be careful to only remove the files ending in 'lock' or else you might
> > damage your system.
> >
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (990463).
> https://bugs.launchpad.net/bugs/988995
>
> Title:
> package whoopsie 0.1.32 failed to install/upgrade: el subproceso
> instalado el script post-installation devolvió el código de salida de
> error 1
>
> Status in “whoopsie-daisy” package in Ubuntu:
> Confirmed
>
> Bug description:
> error while upgrade ubuntu 11.10 to 12.04
>
> ProblemType: Package
> DistroRelease: Ubuntu 12.04
> Package: whoopsie 0.1.32
> ProcVersionSignature: Ubuntu 3.2.0-23.36-generic-pae 3.2.14
> Uname: Linux 3.2.0-23-generic-pae i686
> ApportVersion: 2.0.1-0ubuntu5
> AptOrdering:
> unity-scope-musicstores: Install
> whoopsie: Configure
> timidity-daemon: Configure
> unity-scope-musicstores: Configure
> Architecture: i386
> CrashReports:
> 600:0:0:106315:2012-04-26 11:36:14.038710000 -0500:2012-04-26
> 11:36:29.205860319 -0500:/var/crash/whoopsie.0.crash
> 600:0:0:106656:2012-04-26 11:36:15.282833310 -0500:2012-04-26
> 11:34:37.357409971 -0500:/var/crash/timidity-daemon.0.crash
> Date: Thu Apr 26 11:36:14 2012
> ErrorMessage: el subproceso instalado el script post-installation
> devolvió el código de salida de error 1
> InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta i386 (20110921.2)
> SourcePackage: whoopsie-daisy
> Title: package whoopsie 0.1.32 failed to install/upgrade: el subproceso
> instalado el script post-installation devolvió el código de salida de error
> 1
> UpgradeStatus: Upgraded to precise on 2012-04-26 (0 days ago)
> WhoopsieLog: Failed to find user: whoopsie
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/whoopsie-daisy/+bug/988995/+subscriptions
>

Revision history for this message
Fernando Giraldo (fercho) wrote :

try this
sudo dpkg --purge --force-remove-reinstreq whoopsie
Look for /etc/group.lock, /etc/passwd.lock and /etc/shadow.lock files
and remove them.
sudo apt-get update
sudo apt-get upgrade
sudo apt-get install whoopsie
sudo apt-get update
sudo apt-get upgrade

Revision history for this message
Carsten Dufner (carsten-dufner) wrote :

Dear Fernando, sorry, but again no success.
Probably I follow the advice of Francisco and install completely new
without using update...
Thanks a lot for your help!
All best
Carsten

Am 01.05.2012 19:58, schrieb Fernando Giraldo:
> try this
> sudo dpkg --purge --force-remove-reinstreq whoopsie
> Look for /etc/group.lock, /etc/passwd.lock and /etc/shadow.lock files
> and remove them.
> sudo apt-get update
> sudo apt-get upgrade
> sudo apt-get install whoopsie
> sudo apt-get update
> sudo apt-get upgrade
>

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