kernel panic with ubuntu 12.04 install

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 989677

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

due to the nature of the bug, i'm unable to run that command. I can not get into the filesystem without using a live cd. which is how i fixed the problem. I used a live cd to run a dist-upgrade and all is well. Hope the kernel version that got updated gets pushed to the installers as well.

Can you provide a screen shot of the panic?

Attached is the screenshot as it appears when I'm attempting to boot the desktop live cd

i have the same problem... "kernel panic occurred..."
pc specifications: dell studio xps 1340
attach screenshot
tnx

+1
Ran into the same issue trying a fresh install of 12.04 from a USB startup disk. Screenshot attached.

Dell Studio XPS 13. Tried disabling the wireless card (BCM4322) from the BIOS. The issue still persists.?field.comment=+1
Ran into the same issue trying a fresh install of 12.04 from a USB startup disk. Screenshot attached.

Dell Studio XPS 13. Tried disabling the wireless card (BCM4322) from the BIOS before install. The issue still persists.

Hi there, I have the same Kernel panic on a Dell Studio XPS 13.
I tryied to launch the installation with the option "nouveau.blacklist=1" before "quiet plash --" (because it solved another problem on an other PC so i tried) and it seems to work for me (the installation is now in progress).
But maybe just a lucky shot :)

I was able to install using the alternate installer. However I am not able to boot post install. You will probably notice the same, not being able to boot post install with the same error message.

It is interesting though that so ar all affected systems have been Dell Studio XPS 13.

Tried loading the kernel with "nouveau.blacklist=1" . No luck. Cannot get into Recovery mode as well.

hmmm yeah, it worked only once for me ... weird.

Hi,
It seems it works with the option acpi=off.
But after the installation, it must be added in the boot option of grub (I still did not find how to do it automatically^^).
Btw, after this, I also had to purge nvidia*, but I don't know if it is related to this bug.

cya

The acpi=off option also doesn't seem to help in my case -Dell 1340 studio XPS 13 again.
nomodeset and nouveau.blacklist=1.Also seems to be useless.
Suppose it is something to do with the Nvidia hybrid SLI graphics card.

This looks very similar to bug 984387 That bug should be fixed.

Can you try the suggestion in comment #6 of that bug?

Indeed, the procedure proposed in the bug 984387 works very fine for me (boot ok and no more problem with nvidia driver).
Thank you very much :)

Can you run uname -a and post your kernel version, since this bug should be fixed.

Here is the result of uname -a :
Linux TCHATTE-Laptop 3.2.0-24-generic #37-Ubuntu SMP Wed Apr 25 08:43:22 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

This bug should be fixed in the Ubuntu-3.2.0-24.37 kernel. This bug should not require the work-around with this latest kernel. Can the folks affected by this bug confirm they do not need the work-around when running Ubuntu-3.2.0-24.37?

If you still hit this bug with Ubuntu-3.2.0-24.37, please attach a screenshot of the panic.

Thanks in advance

I installed the kernel from precise-proposed and removed the file
"/etc/modprobe.d/blacklist-ite-cir.conf"
that I created following the comment #6 of bug 984387.

Now the boot is normal and all is fine for me.
Thanks again.

Can confirm that problem does not occur with Ubuntu-3.2.0-24.37. No workarounds needed, operation as normal after upgrading to Ubuntu-3.2.0-24.37.

Linux Xeelee 3.2.0-24-generic #37-Ubuntu SMP Wed Apr 25 08:43:22 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

Thanks for testing. So this does appear to be a dup of bug 984387 so I'll mark it as such.

similar issue on my HP ZE2200 with both xubuntu and ubuntu 12.04

I had the same problem using also a Dell Studio XPS 13. I was able to install ubuntu with the option noacpi, but now i'm having problems when plunging/unplugging the charger. It freezes the computer.
I'll try updating the kernel.

Hi. good morning. I have the same problem with my xps1340. I used the ubuntu builder and I edit my *.iso of ubuntu.
my instalation finish with the kernel 3.2.0.25 and install without kernel panic and noacpi, just normally.
any suggestion of where can i upload the *.iso for download? or, what can I do to help the comunity?
I can paste here the link. now I can use ubuntu 12.04 normally.
my english is so so, sorry :)

Have a nice day buddies.

I have been effected by this bug. I am running HP TouchSmart TX2, it uses ATI graphics card, and I solved it with adding nouveau.blacklist=1 before quiet plash --

My HP TouchSmart laptop have similar issue with 11.10, and now it is functioning.

I have the same problem when trying installing ubuntu 12.04, an error occurs before reaching the installation screen:kernel panic not syncing unable to mount root fs unknown-block(0,0), my caps lock and an other key start blinking when this happens.i am unable to continue a clean installation...no problem with ubuntu 11.10, so what can i do, i am a beginner in linux....???
i have a dell vostro 1015.

I upgraded my Ubuntu to 12.04 on a double-boot Sony Vaio VGN-FW31ZJ, and got all kind of problems. Rebooting after it seemed I was done I got massive kernel panic, and am no longer able to boot into Ubuntu. What to do?
I am really troubled that this 12.04 seems to be an untested or unstable version, to which ubuntu users should not have been exposed.

I have a dell studio xps 1340
Same type of failure with both arch and the latest ubuntu live cd

I made it boot up with using
and adding

acpi = off
pnpbios=off

to the boot options

I haven't tried an install yet, but probably you will need to add this to your default boot options for your new install to work as well.

I will try it later in the next couple days and post back

Same issue with a Sony VIAO VGN-NS31M : Kernel Panic during install.

I was able to install 12.04 with noacpi and acpi=off but it would need a real solution...
Now I'm still having problems when plunging/unplugging the charger => Kernel panic !

My kernel : 3.2.0.27-generic

And for me this bug isn't a duplicate of bug #984387 which is now solved (blacklisting ite_cir)...

Hi,

I recently download edubuntu 12.04.1 LTS from http://www.edubuntu-fr.org/telechargement and I've got the kernel panic !

My PC is a simple desktop with an old AMD Duron 1400MHz on ASUS A7N8X-X and 1GB memory. I boot on live DVD Edubuntu and launch the install on an old virgin HDD MAXTOR 120 GB. The install crash with a switch back to console (view screen shot).
I wasn't connected to Internet during install.

I can't boot because it happenned during the install, before the end of copying all files from DVD.

What can I do ? Trying an another distrib ? If I'm connected during install, will it work ?

Thanks for help if possible

Annabelle (french)

Hi,

I've recently installed Kuduntu 12.10. I'm on a Dell Inspiron 17R, and whenever i disconnect then reconnect the charger i get a kernel panic, with the blinking caps lock and everything.
My system is completely up-to-date, it uses kernel 3.7.0-7.

Any ideas or directions?

Thanks,
solazs