numerous crashes with 6.10

Bug #99189 reported by Josh Trutwin
2
Affects Status Importance Assigned to Milestone
Ubuntu
Invalid
Undecided
Brian Murray

Bug Description

Hi - this is a pretty vague bug report, but I'm hoping someone here will be able to explain why my system keeps crashing. I have 6.10 installed and various applications crash randomly. I don't see a pattern except that firefox is the most frequent app that crashes. I have a growing list of crash files which are browsable from this url:

http://trutwins.homeip.net/varcrash

Please let me know what I can do to help, I really like Ubuntu and want to keep using it, but I can't use this workstation for fear of losing data. I personally believe it to be hardware / X related - I have a laptop that also runs Ubuntu 6.10 with pretty much the same software running, it has no problems. My workstation has a large Viewsonic LCD, SGI keyboard, and Logitech wireless mouse attached to a KVM switch - it could also have something to do with the problem. I will attempt to connect these items directly to see if it helps.

Thank you for your time.

Josh

Revision history for this message
Josh Trutwin (josh-trutwins) wrote :

Actually - I notice some of my older crash files are no longer available - do these get cleaned out routinely via cron? There are still a handful to look at though. I have installed most of the debug packages for gnome. There are also some backtraces from firefox for a related bug and the output of lspci -vv

Revision history for this message
Brian Murray (brian-murray) wrote :

Thanks for taking the time to report this bug and helping to make Ubuntu better. If it is fact hardware related the full output of 'dmesg' as an attachment would be helpful. Thanks in advance.

Revision history for this message
Josh Trutwin (josh-trutwins) wrote :

Thanks - I added that in the URL above as dlink.txt (I can also attach to the bug if you'd prefer) - I also added a link to the /var/log directory:

http://trutwins.homeip.net/varcrash/log

Let me know what else you need, thanks,

Josh

Revision history for this message
Brian Murray (brian-murray) wrote :

From your '/var/log/messages' file:

Mar 28 20:09:25 prokofiev kernel: [17593667.872000] hda: command error: status=0x51 { DriveReady SeekComplete Error }
Mar 28 20:09:25 prokofiev kernel: [17593667.872000] hda: command error: error=0x50 { LastFailedSense=0x05 }
Mar 28 20:09:25 prokofiev kernel: [17593667.872000] ide: failed opcode was: unknown
Mar 28 20:09:25 prokofiev kernel: [17593667.872000] end_request: I/O error, dev hda, sector 297244

I imagine hda is your primary hard drive. In my experience errors like this are indicative of hardware problems and possible failure. There is a package called smartmontools that contains "two utility programs (smartctl and smartd) to control and monitor storage systems using the Self-Monitoring, Analysis and Reporting Technology System (S.M.A.R.T.) built into most modern ATA and SCSI hard disks." I recommend using smartctl with your drive and see what it says. Thanks.

Revision history for this message
Josh Trutwin (josh-trutwins) wrote :

/dev/hda is actually the DVD burner drive:

Mar 30 15:59:14 prokofiev kernel: [17179574.532000] ide0: BM-DMA at 0xe900-0xe907, BIOS settings: hda:DMA, hdb:pio
Mar 30 15:59:14 prokofiev kernel: [17179575.404000] hda: PIONEER DVD-RW DVR-108, ATAPI CD/DVD-ROM drive
Mar 30 15:59:14 prokofiev kernel: [17179576.092000] hda: ATAPI 40X DVD-ROM DVD-R CD-R/RW drive, 2000kB Cache, UDMA(66)

I have my hard drives on a RAID - they are pretty new SATA's.

> cat /proc/mdstat
Personalities : [raid1]
md3 : active raid1 sdb3[0] sdd3[1]
      154143552 blocks [2/2] [UU]

md2 : active raid1 sdb2[0] sdd2[1]
      1951808 blocks [2/2] [UU]

md1 : active raid1 sdb1[0] sdd1[1]
      192640 blocks [2/2] [UU]

md0 : active raid1 sda1[0] sdc1[1]
      312568576 blocks [2/2] [UU]

That said, I have had problems before with this DVD Drive, so it might be time to replace it, but I haven't had a disk in it at all today and I've had crashes - in fact I just had dillo crash while reading your dang email in claws-mail:

http://trutwins.homeip.net/varcrash/_usr_bin_dillo.1000.crash

Should I still try smartctl/smartd on the DVD drive?

Josh

Revision history for this message
Brian Murray (brian-murray) wrote :

Thanks for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Thanks in advance.

Revision history for this message
Josh Trutwin (josh-trutwins) wrote :

I gave up and switched to OpenSuSE 10.2 which likes my hardware a lot more. Installed basically the same software set, including nVidia proprietary drivers and all has been working very smoothly for months now. I have no additional information to provide, thanks.

Josh

Revision history for this message
Wouter Stomp (wouterstomp-deactivatedaccount) wrote :

Ok, closing this bug then.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.