Ubuntu
firefox package

firefox does not print in contrast to other applications

Bug #996113 reported by Daniela on 2012-05-07

This bug report is a duplicate of: Bug #998156: GTK Print dialog sends broken custom page size attribute: "PageSize=Custom.Custom.<width>x<length>". Edit Remove

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	cups (Ubuntu)	Invalid	Undecided	Unassigned
	firefox (Ubuntu)	New	Undecided	Unassigned

Bug Description

I can not print with firefox. I need to create a PDF of a webpage and then I have to print it with evince.

The printing job is visible in the print queue, but never really executes.

Thunderbird prints fine though.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: firefox 12.0+build1-0ubuntu0.12.04.1
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic i686
AddonCompatCheckDisabled: False
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: daniela 1670 F.... pulseaudio
BuildID: 20120423122624
CRDA:
country DE:
  (2400 - 2483 @ 40), (N/A, 20)
  (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
  (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
  (5470 - 5725 @ 40), (N/A, 26), DFS
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xfc300000 irq 46'
   Mixer name : 'Realtek ALC262'
   Components : 'HDA:83847664,104d2200,00100201 HDA:14f12c06,104d1700,00100000 HDA:10ec0262,104d2200,00100100'
   Controls : 22
   Simple ctrls : 10
Channel: release
CurrentDmesg: [ 151.005442] init: plymouth-stop pre-start process (2307) terminated with status 1
Date: Mon May 7 20:39:52 2012
ForcedLayersAccel: False
IfupdownConfig:
auto lo
iface lo inet loopback
IncompatibleExtensions: German Dictionary - <email address hidden>, Version=2.0.2, minVersion=1.9a8pre, maxVersion=2.0.*, Location=app-profile, Type=extension, Active=Yes
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
IpRoute:
default via 192.168.2.1 dev wlan2 proto static
169.254.0.0/16 dev wlan2 scope link metric 1000
192.168.2.0/24 dev wlan2 proto kernel scope link src 192.168.2.108 metric 2
Profiles: Profile0 (Default) - LastVersion=12.0/20120423122624 (Running)
RfKill:
0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
RunningIncompatibleAddons: True
SourcePackage: firefox
UpgradeStatus: Upgraded to precise on 2012-04-27 (10 days ago)
dmi.bios.date: 03/21/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: R3010J8
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrR3010J8:bd03/21/2008:svnSonyCorporation:pnVGN-AR88E:pvrC600MAS5:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VGN-AR88E
dmi.product.version: C600MAS5
dmi.sys.vendor: Sony Corporation

See original description

Tags:

Revision history for this message

Daniela (weilerbock) wrote on 2012-05-07:

AlsaDevices.txt Edit (598 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (397 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (85.5 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (1.8 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (7.3 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.1.txt Edit (160 bytes, text/plain; charset="utf-8")
Card0.Codecs.codec.2.txt Edit (10.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.9 KiB, text/plain; charset="utf-8")
Extensions.txt Edit (521 bytes, text/plain; charset="utf-8")
IpAddr.txt Edit (689 bytes, text/plain; charset="utf-8")
IwConfig.txt Edit (508 bytes, text/plain; charset="utf-8")
Locales.txt Edit (138 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (15.4 KiB, text/plain; charset="utf-8")
PciMultimedia.txt Edit (615 bytes, text/plain; charset="utf-8")
PciNetwork.txt Edit (1.2 KiB, text/plain; charset="utf-8")
Plugins.txt Edit (733 bytes, text/plain; charset="utf-8")
Prefs.txt Edit (6.8 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (149 bytes, text/plain; charset="utf-8")
PulseList.txt Edit (17.6 KiB, text/plain; charset="utf-8")
Themes.txt Edit (126 bytes, text/plain; charset="utf-8")
WifiSyslog.txt Edit (140.9 KiB, text/plain; charset="utf-8")

summary:	- firefox doesn't print in contrast to other applications + firefox does not print in contrast to other applications
affects:	firefox → cups (Ubuntu)
description:	updated

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-06-29:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in cups (Ubuntu):
status:	New → Confirmed
Changed in firefox (Ubuntu):
status:	New → Confirmed

Revision history for this message

zasq (zasq) wrote on 2012-06-29:

I've also had this problem since updating to 12.04 (64bit). I deactivated all add-ons in firefox but the problem remains. This problem was also mentioned in German-speaking ubuntu forums with no solutions yet...

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2012-06-29:

Everyone with this problem, please follow the instructions of the sections "CUPS error_log" and "Capturing print job data" on https://wiki.ubuntu.com/DebuggingPrintingProblems. Thanks.

Changed in cups (Ubuntu):
status:	Confirmed → Incomplete
Changed in firefox (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

Daniela (weilerbock) wrote on 2012-07-03:

Download full text (14.5 KiB)

ping 192.168.2.101
PING 192.168.2.101 (192.168.2.101) 56(84) bytes of data.
64 bytes from 192.168.2.101: icmp_req=1 ttl=255 time=1.14 ms
64 bytes from 192.168.2.101: icmp_req=2 ttl=255 time=1.04 ms
64 bytes from 192.168.2.101: icmp_req=3 ttl=255 time=1.22 ms
64 bytes from 192.168.2.101: icmp_req=4 ttl=255 time=2.80 ms
64 bytes from 192.168.2.101: icmp_req=5 ttl=255 time=1.05 ms
64 bytes from 192.168.2.101: icmp_req=6 ttl=255 time=1.19 ms
64 bytes from 192.168.2.101: icmp_req=7 ttl=255 time=1.14 ms
64 bytes from 192.168.2.101: icmp_req=8 ttl=255 time=1.07 ms
^C
--- 192.168.2.101 ping statistics ---
8 packets transmitted, 8 received, 0% packet loss, time 7009ms
rtt min/avg/max/mdev = 1.043/1.334/2.801/0.558 ms

$ nmap 192.168.2.101

Starting Nmap 5.21 ( http://nmap.org ) at 2012-07-03 17:47 CEST
Nmap scan report for 192.168.2.101
Host is up (0.032s latency).
Not shown: 985 closed ports
PORT STATE SERVICE
80/tcp open http
139/tcp open netbios-ssn
443/tcp open https
445/tcp open microsoft-ds
631/tcp open ipp
8080/tcp open http-proxy
8089/tcp open unknown
9100/tcp open jetdirect
9101/tcp open jetdirect
9102/tcp open jetdirect
9110/tcp open unknown
9111/tcp open DragonIDSConsole
9220/tcp open unknown
9290/tcp open unknown
9500/tcp open unknown

Nmap done: 1 IP address (1 host up) scanned in 1.61 seconds

$ /usr/lib/cups/backend/snmp
network socket://192.168.2.101:9100 "HP Photosmart Prem C410 series" "Photosmart C410b" "MFG:HP;MDL:Photosmart Prem C410 series;CMD:MLC,PCL,DW-PCL,PML,802.11,802.3,DESKJET,DYN;1284.4DL:4d,4e,1;CLS:PRINTER;DES:CQ521B;CID:HPIJVIPAV2;SN:CN09LD108505KV;S:038088C484001021006a0c8000053d0003245d0004644d0004646d0004641d00014;Z:0102,05000009000001000001000001000001000001,0600,07000000000000000000000000,0b000000000000000000000000000000000000000000000000000000000000000000000000,0c0,0e000000000000000000000000,0f000000000000000000000000,10000002000008000008000008000008000008,110,12002,150,17000000000000000" ""

$ sudo /usr/lib/cups/backend/dnssd
DEBUG: Found "Photosmart Prem C410 series [D2B015]._pdl-datastream._tcplocal"...
DEBUG: Found "Photosmart Prem C410 series [D2B015]._ipp._tcplocal"...
network dnssd://Photosmart%20Prem%20C410%20series%20%5BD2B015%5D._pdl-datastream._tcp.local/ "HP Photosmart Prem C410 series" "Photosmart Prem C410 series [D2B015]" "MFG:HP;MDL:Photosmart Prem C410 series;" ""
network dnssd://Photosmart%20Prem%20C410%20series%20%5BD2B015%5D._ipp._tcp.local/ "HP Photosmart Prem C410 series" "Photosmart Prem C410 series [D2B015]" "MFG:HP;MDL:Photosmart Prem C410 series;" ""

$ /usr/lib/cups/backend/snmp 192.168.2.101
network socket://192.168.2.101:9100 "HP Photosmart Prem C410 series" "Photosmart C410b" "MFG:HP;MDL:Photosmart Prem C410 series;CMD:MLC,PCL,DW-PCL,PML,802.11,802.3,DESKJET,DYN;1284.4DL:4d,4e,1;CLS:PRINTER;DES:CQ521B;CID:HPIJVIPAV2;SN:CN09LD108505KV;S:038088C484001021006a0c8000053d0003245d0004644d0004646d0004641d00014;Z:0102,05000009000001000001000001000001000001,0600,07000000000000000000000000,0b000000000000000000000000000000000000000000000000000000000000000000000000,0c0,0e000000000000000000000000,0f000000000000000000000000,10000002000008000008000008000008000008,110,12002,...

$ nmap 192.168.2.101

Starting Nmap 5.21 ( http://nmap.org ) at 2012-07-03 17:47 CEST
Nmap scan report for 192.168.2.101
Host is up (0.032s latency).
Not shown: 985 closed ports
PORT     STATE SERVICE
80/tcp   open  http
139/tcp  open  netbios-ssn
443/tcp  open  https
445/tcp  open  microsoft-ds
631/tcp  open  ipp
8080/tcp open  http-proxy
8089/tcp open  unknown
9100/tcp open  jetdirect
9101/tcp open  jetdirect
9102/tcp open  jetdirect
9110/tcp open  unknown
9111/tcp open  DragonIDSConsole
9220/tcp open  unknown
9290/tcp open  unknown
9500/tcp open  unknown

Nmap done: 1 IP address (1 host up) scanned in 1.61 seconds

$ /usr/lib/cups/backend/snmp 
network socket://192.168.2.101:9100 "HP Photosmart Prem C410 series" "Photosmart C410b" "MFG:HP;MDL:Photosmart Prem C410 series;CMD:MLC,PCL,DW-PCL,PML,802.11,802.3,DESKJET,DYN;1284.4DL:4d,4e,1;CLS:PRINTER;DES:CQ521B;CID:HPIJVIPAV2;SN:CN09LD108505KV;S:038088C484001021006a0c8000053d0003245d0004644d0004646d0004641d00014;Z:0102,05000009000001000001000001000001000001,0600,07000000000000000000000000,0b000000000000000000000000000000000000000000000000000000000000000000000000,0c0,0e000000000000000000000000,0f000000000000000000000000,10000002000008000008000008000008000008,110,12002,150,17000000000000000" ""

$ sudo /usr/lib/cups/backend/dnssd 
DEBUG: Found "Photosmart Prem C410 series [D2B015]._pdl-datastream._tcplocal"...
DEBUG: Found "Photosmart Prem C410 series [D2B015]._ipp._tcplocal"...
network dnssd://Photosmart%20Prem%20C410%20series%20%5BD2B015%5D._pdl-datastream._tcp.local/ "HP Photosmart Prem C410 series" "Photosmart Prem C410 series [D2B015]" "MFG:HP;MDL:Photosmart Prem C410 series;" ""
network dnssd://Photosmart%20Prem%20C410%20series%20%5BD2B015%5D._ipp._tcp.local/ "HP Photosmart Prem C410 series" "Photosmart Prem C410 series [D2B015]" "MFG:HP;MDL:Photosmart Prem C410 series;" ""

$ lpinfo -v
network dnssd://Photosmart%20Prem%20C410%20series%20%5BD2B015%5D._ipp._tcp.local/
network dnssd://Photosmart%20Prem%20C410%20series%20%5BD2B015%5D._pdl-datastream._tcp.local/
network lpd
network socket
network beh
network http
network ipp
network https
network ipps
direct scsi
direct hp
direct hpfax
network smb
network socket://192.168.2.101:9100

$ avahi-browse -a -v -t -r 
Server-Version: avahi 0.6.30; Rechnername: PC1.local
E Ifce Prot Name                                          Typ                 -Domain
+  wlan2 IPv6 user1@PC1                             iChat Presence       local
+  wlan2 IPv4 user1@PC1                             iChat Presence       local
+  wlan2 IPv6 PC1 [00:60:b3:3f:88:cd]                 Arbeitsplatzrechner  local
+  wlan2 IPv4 PC1 [00:60:b3:3f:88:cd]                 Arbeitsplatzrechner  local
+  wlan2 IPv6 PC1                                     Remote Disk Management local
+  wlan2 IPv4 PC1                                     Remote Disk Management local
=  wlan2 IPv6 user1@PC1                             iChat Presence       local
   hostname = [PC1.local]
   address = [fe80::260:b3ff:fe3f:88cd]
   port = [5298]
   txt = ["1st=user1" "port.p2pj=5298" "last=lastname1" "status=avail" "ver=ZnhRZWOoMTG3+KszAQjhF93u9qw=" "txtvers=1" "email=" "nick=user1" "hash=sha-1" "node=http://telepathy.freedesktop.org/caps" "jid="]
=  wlan2 IPv6 PC1                                     Remote Disk Management local
   hostname = [PC1.local]
   address = [fe80::260:b3ff:fe3f:88cd]
   port = [22]
   txt = []
=  wlan2 IPv6 PC1 [00:60:b3:3f:88:cd]                 Arbeitsplatzrechner  local
   hostname = [PC1.local]
   address = [fe80::260:b3ff:fe3f:88cd]
   port = [9]
   txt = []
=  wlan2 IPv4 user1@PC1                             iChat Presence       local
   hostname = [PC1.local]
   address = [192.168.2.107]
   port = [5298]
   txt = ["1st=user1" "port.p2pj=5298" "last=lastname1" "status=avail" "ver=ZnhRZWOoMTG3+KszAQjhF93u9qw=" "txtvers=1" "email=" "nick=user1" "hash=sha-1" "node=http://telepathy.freedesktop.org/caps" "jid="]
=  wlan2 IPv4 PC1                                     Remote Disk Management local
   hostname = [PC1.local]
   address = [192.168.2.107]
   port = [22]
   txt = []
=  wlan2 IPv4 PC1 [00:60:b3:3f:88:cd]                 Arbeitsplatzrechner  local
   hostname = [PC1.local]
   address = [192.168.2.107]
   port = [9]
   txt = []
: Datencache erschöpft
+  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          PDL Printer          local
+  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          Internet Printer     local
=  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          PDL Printer          local
   hostname = [HPD2B015.local]
   address = [192.168.2.101]
   port = [9100]
   txt = ["Scan=T" "Duplex=T" "Color=T" "note=" "adminurl=http://HPD2B015.local." "mac=68:b5:99:d2:b0:15" "priority=30" "usb_MDL=Photosmart Prem C410 series" "usb_MFG=HP" "product=(HP Photosmart Prem C410 series)" "ty=Photosmart Prem C410 series" "pdl=application/vnd.hp-PCL,image/urf,image/jpeg" "qtotal=1" "txtvers=1"]
=  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          Internet Printer     local
   hostname = [HPD2B015.local]
   address = [192.168.2.101]
   port = [631]
   txt = ["Scan=T" "Duplex=T" "Color=T" "note=" "adminurl=http://HPD2B015.local." "mac=68:b5:99:d2:b0:15" "priority=60" "usb_MDL=Photosmart Prem C410 series" "usb_MFG=HP" "product=(HP Photosmart Prem C410 series)" "ty=Photosmart Prem C410 series" "URF=CP1,MT1-2-8-9-10-11,OB9,OFU0,PQ3-4-5,RS300-600,SRGB24,W8,DM3,IS1-7" "rp=ipp/printer" "pdl=application/vnd.hp-PCL,image/urf,image/jpeg" "qtotal=1" "txtvers=1"]
+  wlan2 IPv4 PC2 [00:01:2e:27:44:73]                  Arbeitsplatzrechner  local
+  wlan2 IPv4 PC2                                      Remote Disk Management local
=  wlan2 IPv4 PC2 [00:01:2e:27:44:73]                  Arbeitsplatzrechner  local
   hostname = [PC2.local]
   address = [192.168.2.102]
   port = [9]
   txt = []
=  wlan2 IPv4 PC2                                      Remote Disk Management local
   hostname = [PC2.local]
   address = [192.168.2.102]
   port = [22]
   txt = []
+  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          Web-Angebot          local
+  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          _scanner._tcp        local
+  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          _http-alt._tcp       local
=  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          Web-Angebot          local
   hostname = [HPD2B015.local]
   address = [192.168.2.101]
   port = [80]
   txt = []
=  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          _scanner._tcp        local
   hostname = [HPD2B015.local]
   address = [192.168.2.101]
   port = [9500]
   txt = ["feeder=T" "flatbed=T" "button=T" "note=" "adminurl=http://HPD2B015.local." "mdl=Photosmart Prem C410 series" "mfg=HP" "ty=Photosmart Prem C410 series" "txtvers=1"]
=  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          _http-alt._tcp       local
   hostname = [HPD2B015.local]
   address = [192.168.2.101]
   port = [8080]
   txt = []
: Alle Einträge bisher

$ avahi-browse -a -v -c -r 
Server-Version: avahi 0.6.30; Rechnername: PC1.local
E Ifce Prot Name                                          Typ                 -Domain
+  wlan2 IPv6 user1@PC1                             iChat Presence       local
+  wlan2 IPv4 user1@PC1                             iChat Presence       local
+  wlan2 IPv6 PC1 [00:60:b3:3f:88:cd]                 Arbeitsplatzrechner  local
+  wlan2 IPv4 PC2 [00:01:2e:27:44:73]                  Arbeitsplatzrechner  local
+  wlan2 IPv4 PC1 [00:60:b3:3f:88:cd]                 Arbeitsplatzrechner  local
+  wlan2 IPv6 PC1                                     Remote Disk Management local
+  wlan2 IPv4 PC2                                      Remote Disk Management local
+  wlan2 IPv4 PC1                                     Remote Disk Management local
+  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          _http-alt._tcp       local
+  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          _scanner._tcp        local
+  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          Web-Angebot          local
+  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          Internet Printer     local
+  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          PDL Printer          local
=  wlan2 IPv6 user1@PC1                             iChat Presence       local
   hostname = [PC1.local]
   address = [fe80::260:b3ff:fe3f:88cd]
   port = [5298]
   txt = ["1st=user1" "port.p2pj=5298" "last=lastname1" "status=avail" "ver=ZnhRZWOoMTG3+KszAQjhF93u9qw=" "txtvers=1" "email=" "nick=user1" "hash=sha-1" "node=http://telepathy.freedesktop.org/caps" "jid="]
=  wlan2 IPv6 PC1                                     Remote Disk Management local
   hostname = [PC1.local]
   address = [fe80::260:b3ff:fe3f:88cd]
   port = [22]
   txt = []
=  wlan2 IPv6 PC1 [00:60:b3:3f:88:cd]                 Arbeitsplatzrechner  local
   hostname = [PC1.local]
   address = [fe80::260:b3ff:fe3f:88cd]
   port = [9]
   txt = []
=  wlan2 IPv4 user1@PC1                             iChat Presence       local
   hostname = [PC1.local]
   address = [192.168.2.107]
   port = [5298]
   txt = ["1st=user1" "port.p2pj=5298" "last=lastname1" "status=avail" "ver=ZnhRZWOoMTG3+KszAQjhF93u9qw=" "txtvers=1" "email=" "nick=user1" "hash=sha-1" "node=http://telepathy.freedesktop.org/caps" "jid="]
=  wlan2 IPv4 PC1                                     Remote Disk Management local
   hostname = [PC1.local]
   address = [192.168.2.107]
   port = [22]
   txt = []
=  wlan2 IPv4 PC1 [00:60:b3:3f:88:cd]                 Arbeitsplatzrechner  local
   hostname = [PC1.local]
   address = [192.168.2.107]
   port = [9]
   txt = []
=  wlan2 IPv4 PC2 [00:01:2e:27:44:73]                  Arbeitsplatzrechner  local
   hostname = [PC2.local]
   address = [192.168.2.102]
   port = [9]
   txt = []
=  wlan2 IPv4 PC2                                      Remote Disk Management local
   hostname = [PC2.local]
   address = [192.168.2.102]
   port = [22]
   txt = []
=  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          PDL Printer          local
   hostname = [HPD2B015.local]
   address = [192.168.2.101]
   port = [9100]
   txt = ["Scan=T" "Duplex=T" "Color=T" "note=" "adminurl=http://HPD2B015.local." "mac=68:b5:99:d2:b0:15" "priority=30" "usb_MDL=Photosmart Prem C410 series" "usb_MFG=HP" "product=(HP Photosmart Prem C410 series)" "ty=Photosmart Prem C410 series" "pdl=application/vnd.hp-PCL,image/urf,image/jpeg" "qtotal=1" "txtvers=1"]
=  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          Internet Printer     local
   hostname = [HPD2B015.local]
   address = [192.168.2.101]
   port = [631]
   txt = ["Scan=T" "Duplex=T" "Color=T" "note=" "adminurl=http://HPD2B015.local." "mac=68:b5:99:d2:b0:15" "priority=60" "usb_MDL=Photosmart Prem C410 series" "usb_MFG=HP" "product=(HP Photosmart Prem C410 series)" "ty=Photosmart Prem C410 series" "URF=CP1,MT1-2-8-9-10-11,OB9,OFU0,PQ3-4-5,RS300-600,SRGB24,W8,DM3,IS1-7" "rp=ipp/printer" "pdl=application/vnd.hp-PCL,image/urf,image/jpeg" "qtotal=1" "txtvers=1"]
=  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          Web-Angebot          local
   hostname = [HPD2B015.local]
   address = [192.168.2.101]
   port = [80]
   txt = []
=  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          _scanner._tcp        local
   hostname = [HPD2B015.local]
   address = [192.168.2.101]
   port = [9500]
   txt = ["feeder=T" "flatbed=T" "button=T" "note=" "adminurl=http://HPD2B015.local." "mdl=Photosmart Prem C410 series" "mfg=HP" "ty=Photosmart Prem C410 series" "txtvers=1"]
=  wlan2 IPv4 Photosmart Prem C410 series [D2B015]          _http-alt._tcp       local
   hostname = [HPD2B015.local]
   address = [192.168.2.101]
   port = [8080]
   txt = []
: Datencache erschöpft

$ ifconfig
eth0      Link encap:Ethernet  Hardware Adresse 00:1d:ba:1f:e2:85  
          UP BROADCAST MULTICAST  MTU:1500  Metrik:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          Kollisionen:0 Sendewarteschlangenlänge:1000 
          RX-Bytes:0 (0.0 B)  TX-Bytes:0 (0.0 B)
          Interrupt:16

lo        Link encap:Lokale Schleife  
          inet Adresse:127.0.0.1  Maske:255.0.0.0
          inet6-Adresse: ::1/128 Gültigkeitsbereich:Maschine
          UP LOOPBACK RUNNING  MTU:16436  Metrik:1
          RX packets:218 errors:0 dropped:0 overruns:0 frame:0
          TX packets:218 errors:0 dropped:0 overruns:0 carrier:0
          Kollisionen:0 Sendewarteschlangenlänge:0 
          RX-Bytes:17843 (17.8 KB)  TX-Bytes:17843 (17.8 KB)

wlan2     Link encap:Ethernet  Hardware Adresse 00:60:b3:3f:88:cd  
          inet Adresse:192.168.2.107  Bcast:192.168.2.255  Maske:255.255.255.0
          inet6-Adresse: fe80::260:b3ff:fe3f:88cd/64 Gültigkeitsbereich:Verbindung
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metrik:1
          RX packets:30132 errors:0 dropped:0 overruns:0 frame:0
          TX packets:33036 errors:0 dropped:0 overruns:0 carrier:0
          Kollisionen:0 Sendewarteschlangenlänge:1000 
          RX-Bytes:23673795 (23.6 MB)  TX-Bytes:34120233 (34.1 MB)

$ route
Kernel-IP-Routentabelle
Ziel            Router          Genmask         Flags Metric Ref    Use Iface
default         speedport.ip    0.0.0.0         UG    0      0        0 wlan2
link-local      *               255.255.0.0     U     1000   0        0 wlan2
192.168.2.0     *               255.255.255.0   U     2      0        0 wlan2

Changed in cups (Ubuntu):
status:	Incomplete → New
Changed in firefox (Ubuntu):
status:	Incomplete → New

Revision history for this message

Daniela (weilerbock) wrote on 2012-07-03:

error_log Edit (15.4 KiB, text/plain)

Revision history for this message

Daniela (weilerbock) wrote on 2012-07-03:

$ lpstat -o
HP-Photosmart-Prem-C410-series-680 user1 150528 Di 03 Jul 2012 18:05:40 CEST

sudo ls -1 /var/spool/cups
c00680
c00681
d00680-001
tmp

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2012-07-03:

Daniela, your error_log does not help much, as it does not contain any traces of a print job. You need to print out of Firefox, check with "lpstat -o" whether the job is in the queue and then wait some time, a minute or so. Only then copy your error_log and attach it.

Changed in cups (Ubuntu):
status:	New → Incomplete
Changed in firefox (Ubuntu):
status:	New → Incomplete

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2012-07-03:

#10

This bug is probably the same as bug 998156. Please check whether "Custom.Custom." is somewhere in your error_log.

Revision history for this message

Jan Heitkötter (jan-heitkoetter) wrote on 2012-07-04:

#11

This bug's description describes my workaround for bug 998156: print from $Application to CUPS-PDF and print that PDF from Evince to printer.

Revision history for this message

Daniela (weilerbock) wrote on 2012-07-06:

#12

error_log.txt Edit (1010.4 KiB, text/plain)

$ lpstat -o
HP-Photosmart-printer user1 49152 Fr 06 Jul 2012 17:55:17 CEST

description:

updated

Revision history for this message

Daniela (weilerbock) wrote on 2012-07-06:

#13

$ sudo ls -1 /var/spool/cups

c00680
c00681
c00682
c00683
c00684
c00685
d00685-001
tmp

Changed in cups (Ubuntu):
status:	Incomplete → New
Changed in firefox (Ubuntu):
status:	Incomplete → New

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2012-07-06:

#14

The job captured by your error_log got sent with "PageSize=Custom.Custom.595.28x841.89", so we have a duplicate of bug 998156 here.

Till Kamppeter (till-kamppeter) on 2012-07-06

Changed in cups (Ubuntu):
status:	New → Invalid

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Duplicate of bug #998156 Remove

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Ubuntufirefox package

firefox does not print in contrast to other applications

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firefox package