Ubuntu
ubiquity package

installer crashed

Bug #75288 reported by Lucas
6
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 166, in ?
    main()
  File "/usr/bin/ubiquity", line 161, in main
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 57, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 305, in run
    self.process_step()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 856, in process_step
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtkui.py", line 628, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1404, in ?
    install.run()
  File "/usr/share/ubiquity/install.py", line 335, in run
    self.configure_user()
  File "/usr/share/ubiquity/install.py", line 897, in configure_user
    raise InstallStepError("UserSetupApply failed with code %d" % ret)
InstallStepError: UserSetupApply failed with code 1

Revision history for this message
Lucas (luckyl) wrote :

how could i attach the files /var/log/syslog and /var/log/partman? i know how to open a terminal, run vi, but copy and paste does not work.

Revision history for this message
Vassilis Pandis (pandisv) wrote :

You do not need to copy paste. Choose "Add a comment/attachment" in Launchpad and use the "Browse" button to find the files and attach them.

Changed in ubiquity:
status: Unconfirmed → Needs Info
Revision history for this message
Henrik Nilsen Omma (henrik) wrote :

This page contains detailed information on uploading log files: https://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs (you will have to repeat the install attempt with the same Live CD to get them)

Revision history for this message
Vassilis Pandis (pandisv) wrote :

As described in the previous comments, your report lacks the information we need to investigate the problem further. We'll close this report for now - please reopen it if you can give us the missing information.

Changed in ubiquity:
status: Needs Info → Rejected
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