Comment 10 for bug 1756084

Revision history for this message
John Amundson (jamundson) wrote :

Yesterday, one of our libraries reported this issue with the same "Hatch is disconnected when communicating with the native messaging host" message.

Today, the library reported they were successful in getting the printers to show. I wanted to pass along their response in case it is helpful:

"I just wanted to let you know that the problem has been resolved. I
reinstalled the software this morning and the printer still wasn't
showing. I went into the Hatch folder to see if the jars files were there
and ran the hatch.bat file. In that file was a line stating that my
graphics card was below the minimum level for running Hatch. Once I
updated the Intel graphics card, the printer showed immediately."

Web Client 2.12.6
Hatch Version 0.1.5

I am unsure of the Windows version.