Comment 12 for bug 731647

We have experienced a similar issue.

When uploading users if duplicate emails exist but the usernames don't match the system reports a non-recoverable error in the server logs but only presents a simple "no users uploaded" type error to the user within the UI with no further explanation of what happened - what was incorrect in the file - in order for the administrator to correct the CSV file.

This means that the administrative user has to contact server admins to identify the error and correct their file accordingly.

Especially as the nonrecoverable error prevents any other genuine accounts without errors from being created.

It'd be better if Mahara provided clearer error reporting for the administrative user in the UI rather than failing and only providing this in the backend.