Same situation at my workplace. Agent updated to version 2.1.0.3. Computers with Win XP, Win 7 installed, report username correctly. No client out of 55 machines with Windows 8.1 reports user name.
Same situation at my workplace. Agent updated to version 2.1.0.3. Computers with Win XP, Win 7 installed, report username correctly. No client out of 55 machines with Windows 8.1 reports user name.