Comment 10 for bug 1103426
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| Alexandre Fayolle - camptocamp (alexandre-fayolle-c2c) wrote | #10 |
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4d1350f
(Get the code!)
The wording issue between "cancel" (action workflow) and button "cancel" in a dialog box which users are accustomed to use to close the dialog without any action being performed is critical. I had customers waist hours because of this before they learned (on oerp 6.1) to distrust any button with "cancel" as a label and use the "X" window button to close such dialogs.
IMO, this issue cannot be solved by moving the "cancel" workflow action to a different place : in some UI, the dialog cancel button is on the left, in others it's on the right... The correct solution is rather to use a different verb altogether for the workflow action. It must be different from "cancel" (or "Annuler" in French) because these are identified to do something different by users.
Possible english verbs include:
* void
* invalidate
* withdraw