Comment 91 for bug 120434

First, please note that I renamed r5u87x-loader to r5u87x, and the old packages might be obsolete already. Hence, run

sudo apt-get remove r5u87x-loader

sudo apt-get install r5u87x

sudo /usr/share/r5u87x/r5u87x-download-firmware.sh

If the problem persists, I would need:

1) output of command “lsusb”;

2) output of command “sudo r5u87x-loader --reload”, executed while the camera doesn't work;

3) output of command “sudo r5u87x-loader --reload”, executed while the camera works fine;

4) what version of Ubuntu you are running.