Comment 16 for bug 31775
Revision history for this message
| Matt Zimmerman (mdz) wrote Re: [Bug 31775] Ubuntu should have better links to support options | #16 |
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On Tue, Mar 07, 2006 at 02:56:57PM -0000, Matthew East wrote:
> Public bug report changed:
> https:/
>
> Comment:
> I think "Online Documentation" works fine. For the others, I'd recommend
> (as per my comment above) "Community Support" and "Commercial Support".
>
> I think "Community" is clear enough.
I disagree; this concept of "Community" is a strong one within the Ubuntu
community, but not with the rest of the world.
The difference between these two options is that one of them provides a
means of asking other users for assistance, while another provides
technical support services.
> But, please please please make a link for finding Local Support: it's
> very important that people have an immediate way of finding the right
> language.
Why would you ever want support which was *not* in the right language? All
of the support options should take this into account; I don't see why it
should be a separate option in its own right.
--
- mdz