[MASTER] passwords lost from 3.0.1 to 3.0.2

Bug #270429 reported by Fritz Heinrichmeyer
56
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Mozilla Firefox
Invalid
High
XULRunner
Fix Released
High
firefox-3.0 (Ubuntu)
Fix Released
Critical
Unassigned
Hardy
Fix Released
Critical
Unassigned
Intrepid
Fix Released
Critical
Unassigned
xulrunner-1.9 (Ubuntu)
Fix Released
Critical
Unassigned
Hardy
Fix Released
Critical
Unassigned
Intrepid
Fix Released
Critical
Unassigned

Bug Description

Binary package hint: firefox-3.0

firefox 3.0.2 does not use password database from 3.0.1 and moreover storing of new passwords does not work, password list is empty.

signons3.txt is left alone.

Tags: password
Revision history for this message
In , Misterbinz (misterbinz) wrote :

Build identifier : Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.2) Gecko/2008090514 Firefox/3.0.2

I'm also having this issue since upgrading to the newest version. signons3.txt is still there, but it seems no passwords are actually read from this file.
The passwords manager display stays blank, although the file it's supposed to read from...isn't blank.

Revision history for this message
In , Ria-klaassen (ria-klaassen) wrote :

(In reply to comment #1)
> Build identifier : Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.2)
> Gecko/2008090514 Firefox/3.0.2
>
> I'm also having this issue since upgrading to the newest version. signons3.txt
> is still there, but it seems no passwords are actually read from this file.
> The passwords manager display stays blank, although the file it's supposed to
> read from...isn't blank.
In that case I'd say: make a screenshot of your passwords while it's still possible.

Revision history for this message
In , Andibn63 (andibn63) wrote :

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.0.2) Gecko/2008090514 Firefox/3.0.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.9.0.2) Gecko/2008090514 Firefox/3.0.2

After Update from Mozilla 3.0.1 to 3.0.2 all Safed Passwords are lost.

Reproducible: Didn't try

Steps to Reproduce:
1.
2.
3.

Revision history for this message
In , Tyler Downer (tyler-downer) wrote :

Please visit http://support.mozilla.org for technical support. This is not a support center, but a technical bug reporting database for the developers.

Revision history for this message
In , Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote :

same here, old "signons3.txt" is still there but no more used. Also the saved password list stays empty when passwords (like for this account, luckily i could remember) are typed in again. This seems to be remarkable bug. I use the firefox from ubuntu intrepid (3.0.2).

Revision history for this message
Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote : passwords lost from hardy to intrepid

Binary package hint: firefox-3.0

firefox 3.0.2 (intrepid) does not use password database from 3.0.1 (hardy) and moreover storing of new passwords does not work, password list is empty.

signons3.txt is left alone.

Revision history for this message
In , Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote :

additional information from javascript console:

Fehler: uncaught exception: [Exception... "'[JavaScript Error: "this._storage is null" {file: "file:///usr/lib/xulrunner-1.9.0.2/components/nsLoginManager.js" line: 425}]' when calling method: [nsILoginManager::getAllLogins]" nsresult: "0x80570021 (NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS)" location: "JS frame :: chrome://passwordmgr/content/passwordManager.js :: LoadSignons :: line 59" data: yes]

Revision history for this message
Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote : Re: passwords lost from hardy to intrepid

error javascript console:

Fehler: uncaught exception: [Exception... "'[JavaScript Error: "this._storage is null" {file: "file:///usr/lib/xulrunner-1.9.0.2/components/nsLoginManager.js" line: 425}]' when calling method: [nsILoginManager::getAllLogins]" nsresult: "0x80570021 (NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS)" location: "JS frame :: chrome://passwordmgr/content/passwordManager.js :: LoadSignons :: line 59" data: yes]

Revision history for this message
In , Dolske (dolske) wrote :
Revision history for this message
In , Misterbinz (misterbinz) wrote :

Debugging shows the following :

Login Manager: Initialization of storage component failed: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIScriptableUnicodeConverter.ConvertToUnicode]" nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)" location: "JS frame :: file:///C:/Program%20Files/Mozilla%20Firefox%203/components/storage-Legacy.js :: anonymous :: line 853" data: no]

That line 853 reads :
line.value = this._utfConverter.ConvertToUnicode(line.value);

Revision history for this message
In , Dolske (dolske) wrote :

Bah. This is probably a regression from bug 451155... The bug fixed buy 451155 could result in invalid UTF8 being written to the file, so now that we try to convert it from UTF8, the bogus data will cause it to fail. :(

We can't recover the login (due to lossy UTF16->ascii conversion), but we should at least try/catch the UTF8 conversion and delete the login.

I'd be curious to see which line in your profile's signon3.txt is causing the problem. Could you email me this file? (The passwords are encrypted, but you can edit out encrypted-looking lines if you'd like.)

Revision history for this message
In , Dev-null-hotmail (dev-null-hotmail) wrote :

Created attachment 339174
a sample of corrupted signons3.txt

(In reply to comment #5)
> I'd be curious to see which line in your profile's signon3.txt is causing the
> problem.

The sample is here.
I made it on https://うっかり.jp/members/

Revision history for this message
In , Dev-null-hotmail (dev-null-hotmail) wrote :

Created attachment 339175
key3.db for the sample signons3.txt

key3.db is here.
Not to worry because real password is not included.

Revision history for this message
In , Xtc4uall (xtc4uall) wrote :

i tried to repro this and could only confirm this issue with my working profile, but not in a clean profile.
what i did:
1. create a new profile using 3.0.1
2. save a password for google.com
3. run 3.0.2 (build5) on the same profile
-> password was still available

so i tought it may be caused by an extension, but as an further test i repeated above steps with installing those extension one-by-one to 3.0.1 prior to testing the profile with 3.0.2

Revision history for this message
In , Xtc4uall (xtc4uall) wrote :

arrg, as addition to comment 4:
even after getting my test profile to my "working" profile concerning the base of installed extensions i still failed to repro :-/

Revision history for this message
In , Tyler Downer (tyler-downer) wrote :

It seems like an extension has modified something in your working profile. You can try in safe Mode, then if it does not occur then (with new passwords in the working profile) then it is 99% certain it is an extension. Disable them one by one, then if you find the one that causes it, contact the developer of the extension. i am closing as INVALID for now, since it does not seem to be a bug in Firefox, but you can reopen if you fail to find the issue. Also, you can post the name of the extension while leaving as INVALID.

Revision history for this message
In , Tyler Downer (tyler-downer) wrote :

(In reply to comment #4)
> so i tought it may be caused by an extension, but as an further test i repeated
> above steps with installing those extension one-by-one to 3.0.1 prior to
> testing the profile with 3.0.2
It was seemingly a freak thing that happened, with a messup modification.

Revision history for this message
In , Xtc4uall (xtc4uall) wrote :

@Tyler: please do *not* invalidate bugreports based on feedback by just one commenter (here: me), with other commenters not having a chance to contribute (a lot of ppl do not seach for INVALID marked bugs). e.g. maybe my testing hasn't been appropriate.
thank you.

Revision history for this message
In , Tyler Downer (tyler-downer) wrote :

If this is an issue with an extension (as it certainly seems) there is no need to wait for INVALID. It is not a problem with Firefox. The reported has been given opportunity to confirm. If you can find the issue with Firefox, feel free to reopen.

Revision history for this message
In , Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote :

it happened with existings accounts on ubuntu on different boxes (i386, amd64) even in -safe-mode. With a clean profile passwords are saved.

Now i don't have time to investigate further but i have read going back to 3.0.1 helped another user. Maybe it is an ubuntu thing as there were 3.0.1 language extensions active in the updated 3.0.2 firefox.

Maybe this is an ubuntu bug.

Revision history for this message
In , Tyler Downer (tyler-downer) wrote :

What OS are you guys that have experienced this issue using. fritz said ubuntu, reporter was on XP, what about the rest?

Revision history for this message
In , Dolske (dolske) wrote :

Created attachment 339502
Patch v.1

The core fix here is to wrap the charset conversion in a try/catch. The tricky bit is deciding what to do with a corrupted entry...

One option is to do nothing, and keep it around. It won't get used anywhere, but it's a safe and minimal change.

The other option is to flag corrupted entries, and drop them when loading the file. This makes for tidy housekeeping, but adds complexity, risk, and more to test. The particular risk here is a "drop this entry" code path adds the possibility of having a bug that results in more dataloss (eg, forgetting to reset the "drop this entry" flag, and dropping all following entries).

I've implemented the second option here (untested!), but I'm sort of leaning towards just doing the first option instead.

Gavin, thoughts?

Revision history for this message
In , Gavin Sharp (gavin-sharp) wrote :

option 1 sounds best - cost of ignoring them is pretty low I think.

Revision history for this message
In , Paul-oshannessy (paul-oshannessy) wrote :

If we keep it around (option 1), will that effect importing with the switch to mozStorage? Or will we just import a corrupted entry?

Revision history for this message
In , Dolske (dolske) wrote :

Created attachment 340035
Patch v.2

Updated to implement option 1, with tests.

(In reply to comment #10)
> If we keep it around (option 1), will that effect importing with the switch to
> mozStorage? Or will we just import a corrupted entry?

No. It's a valid string once it's in memory, the problem only happens when we try converting the on-disk value from UTF8. The mozStorage code is unaffected by this.

Revision history for this message
In , Dolske (dolske) wrote :

Updating summary.

Gavin noted on IRC that this bug can't be the same problem that the original reporter (Ed) was having. The patch that caused this regression didn't land until Firefox 3.0.2. This bug was filed against FF3.0.1. So, although the symptoms are the same, they must be separate problems. *sigh*

Since this bug has already mutated, I've filed bug 456661 to track the original problem from comment 0.

Revision history for this message
In , Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote :

When i delete "signons3.txt" in the profile directory the password database and an new useable "signons3.txt" is built up successive again when logging in my websites.

It seems to me that data records are separated by "---". I don't want to post this database files :-) btw.

The first record in the old database makes no sense to me but until now i found no way to repair the old database by deleting or changing lines.

Maybe encryption has changed?

Revision history for this message
Michael Tänzer (neoatnhng) wrote : Re: passwords lost from hardy to intrepid

The same happened when I updated my firefox from 3.0.1+build1+nobinonly-0ubuntu0.8.04.3 to 3.0.2+build6+nobinonly-0ubuntu0.8.04.1 today (no distro-upgrade just hardy to hardy). Although I don't get that output mentioned by Fritz on the command line (on the second run after the update, if that's supposed to appear on the command line).

description: updated
Revision history for this message
Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote : Re: passwords lost from 3.0.1 to 3.0.2

Error output is not from command line, but from javascript error console in firefox (ctrl+shift+j).

When i delete "signons3.txt" in the profile directory the password database and
an new usable "signons3.txt" is built up successive again when logging in my
websites.

It seems to me that data records are separated by "---". I don't want to post
this database files :-) btw.

The first record in the old database makes no sense to me. But until now i found
no way to repair the old database by deleting or changing lines.

Maybe encryption has changed?

Revision history for this message
Michael Tänzer (neoatnhng) wrote :

P.S.: Logging off and on again doesn't help either. I'm using the option "When Firefox is started: restore windows and tabs from the last session" (on-the-fly translation from German) maybe that's got something to do with it. Apart from BugMeNot, ProfileSwitcher and maybe NoScript, I have no password related add-ons installed.

Revision history for this message
Michael Tänzer (neoatnhng) wrote :

Yes, I also got some "this._storage is null" error in the error console, although I don't know how to get the verbose output.

Revision history for this message
Michael Tänzer (neoatnhng) wrote :

I backed up the old signons3.txt and firefox created a new one. The structure indeed seems to be the same but the encrypted values aren't (same masterpassword). The top entry (which Fritz said makes no sense) apparently has to be there as the new file has exactly the same. The encrypted values all have the same prefix (that also didn't change from old -> new).

Revision history for this message
Dukai Gábor (gdukai) wrote :

I can confirm this bug on hardy. After the 3.0.2 upgrade the password list went empty, reverting back to 3.0.1 got the passwords back.
My plugins probably aren't password-related: Adblock Plus, Colorunreadtabs, Fastdial, Flashblock, Flashgot, Hupper, Torbutton

Revision history for this message
Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote :

doday i (automatically) updated firefox under windows.

Passwords are also lost there so maybe this is an "upstream" bug.

Revision history for this message
In , Fritz Heinrichmeyer (fritz-heinrichmeyer) wrote :

i klicked at firefox upgrade button under windows and now had the same effect (lost passwords, but i saved everything before ;-) ) also under windows XP.

Revision history for this message
In , Xtc4uall (xtc4uall) wrote :

*** Bug 456723 has been marked as a duplicate of this bug. ***

Revision history for this message
In , Xtc4uall (xtc4uall) wrote :

*** Bug 456691 has been marked as a duplicate of this bug. ***

Revision history for this message
In , Xtc4uall (xtc4uall) wrote :

reopening since after the 3.0.2 rel there are now some more reports of lost passwords after migration. moreover the error console output of comment 3 does not point to extension relevance.

Revision history for this message
In , Xtc4uall (xtc4uall) wrote :

*** Bug 456701 has been marked as a duplicate of this bug. ***

Revision history for this message
In , Xtc4uall (xtc4uall) wrote :

*** Bug 456182 has been marked as a duplicate of this bug. ***

Revision history for this message
In , Felix-mozbugz (felix-mozbugz) wrote :

I have the same problem on mac osx 10.5.5.

after upgrading from 3.0.1 to 3.0.2 no passwords are filled anymore. in the prefs the list of stored passwords is empty. although the 'remember passwords' option is set, firefox does not show the black pw-store-bar after loggin in somewhere. unsetting and resetting the options does not show any effect.

reverting back to 3.0.1 "solves" the issue.

Revision history for this message
In , Cbook (cbook) wrote :

confirming based on the number of dupes and reports

For anyone with this problem:

If you can still reproduce this, please enable debugging per
https://wiki.mozilla.org/Firefox:Password_Manager_Debugging and attach here.

Also it would be very interesting what extensions do you have installed? Do you see this Problem also in Firefox Safe Mode ?

Revision history for this message
In , Mozilla-hfehr (mozilla-hfehr) wrote :

Reproducable in safe mode, with all extensions disabled; Not reproducable when using a new profile.

See my comment in the dupe https://bugzilla.mozilla.org/show_bug.cgi?id=456182#c8 for the complete debugging output.

Revision history for this message
In , Xtc4uall (xtc4uall) wrote :

*** Bug 456732 has been marked as a duplicate of this bug. ***

Revision history for this message
In , Ipoon (ipoon) wrote :

As I showed in my bugreport: https://bugzilla.mozilla.org/show_bug.cgi?id=456704

this happens when a line from signons3.txt is read and if this line contains a character with a diacritic, like: é or ü

I added a debug line before line 853 in file:///C:/Program%20Files/Mozilla%20Firefox/components/storage-Legacy.js to log the line that was read, and it crashed on the following line:

http://members.lycos.nl (Log in om de Privé directory binnen te gaan:)

This line of code fails to read that line:

            line.value = this._utfConverter.ConvertToUnicode(line.value);

Revision history for this message
In , Skuld (skuld) wrote :

Current profile : issue reproduced

Safe mode : issue reproduced

New profile : issue not reproduced.

The error log is :
Pwmgr Prompter: ===== initialized =====
Pwmgr Prompter: ===== promptAuth called =====
Pwmgr Prompter: getAuthTarget is for proxy auth
Login Manager: Searching for logins matching host: moz-proxy://xx.xx.xx.xx:3128, formSubmitURL: null, httpRealm: moz-proxy://xx.xx.xx.xx:3128
Login Manager: No alternate nsILoginManagerStorage registered
PwMgr Storage: Checking file signons3.txt (SignonFileName3)
PwMgr Storage: Reading passwords from /Users/skuld/Library/Application Support/Firefox/Profiles/9oxsd0e0.default/signons3.txt
Login Manager: Initialization of storage component failed: [Exception... "Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIScriptableUnicodeConverter.ConvertToUnicode]" nsresult: "0x8000ffff (NS_ERROR_UNEXPECTED)" location: "JS frame :: file:///Users/skuld/Desktop/Firefox.app/Contents/MacOS/components/storage-Legacy.js :: anonymous :: line 853" data: no]
Erreur : this._storage is null
Fichier Source : file:///Users/skuld/Desktop/Firefox.app/Contents/MacOS/components/nsLoginManager.js
Ligne : 464
Erreur : LoginManagerPrompter: Epic fail in promptAuth: [Exception... "'[JavaScript Error: "this._storage is null" {file: "file:///Users/skuld/Desktop/Firefox.app/Contents/MacOS/components/nsLoginManager.js" line: 464}]' when calling method: [nsILoginManager::findLogins]" nsresult: "0x80570021 (NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS)" location: "JS frame :: file:///Users/skuld/Desktop/Firefox.app/Contents/MacOS/components/nsLoginManagerPrompter.js :: anonymous :: line 434" data: yes]

Fichier Source : file:///Users/skuld/Desktop/Firefox.app/Contents/MacOS/components/nsLoginManagerPrompter.js
Ligne : 454

Revision history for this message
In , Dev-null-hotmail (dev-null-hotmail) wrote :

(In reply to comment #23)
> This line of code fails to read that line:
>
> line.value = this._utfConverter.ConvertToUnicode(line.value);

It's dupe of Bug 454708.

Revision history for this message
Petr Halas (petr-halas) wrote : Re: passwords lost from 3.0.1 to 3.0.2

bug is in xulrunner-1.9.0.2 package
with 1.9.0.1 version i use firefox 3.0.2 without problems

Revision history for this message
In , Ipoon (ipoon) wrote :

Well this dupe leads to circular reference:

This Bug 454993 -> Bug 454708 -> Bug 456661 -> Bug 454993

Revision history for this message
In , Cbook (cbook) wrote :

regression of Bug 451155

Revision history for this message
In , Cbook (cbook) wrote :

*** Bug 456704 has been marked as a duplicate of this bug. ***

Revision history for this message
In , Beltzner (beltzner) wrote :

Comment on attachment 340035
Patch v.2

a=beltzner, drop it like it's hot

Revision history for this message
Andres Arias (mr-locke) wrote : Re: passwords lost from 3.0.1 to 3.0.2

Confirmed the problem with xul, downloading a xulrunner old version, and installing it, has solved the password problem.

Temporal workarround for anyone who need urgently they passwords back:

8<--------------
sudo su -
wget http://uk.archive.ubuntu.com/ubuntu/pool/main/x/xulrunner-1.9/xulrunner-1.9-gnome-support_1.9.0.1+build1+nobinonly-0ubuntu0.8.04.3_i386.deb
wget http://uk.archive.ubuntu.com/ubuntu/pool/main/x/xulrunner-1.9/xulrunner-1.9_1.9.0.1+build1+nobinonly-0ubuntu0.8.04.3_i386.deb
dpkg -r --force-depends xulrunner-1.9 xulrunner-1.9-gnome-support
dpkg -i xulrunner-1.9_1.9.0.1+build1+nobinonly-0ubuntu0.8.04.3_i386.deb xulrunner-1.9-gnome-support_1.9.0.1+build1+nobinonly-0ubuntu0.8.04.3_i386.deb
exit
8<--------------

Revision history for this message
Thomas Bertels (the-redburn) wrote :
Revision history for this message
Jean-Marc Fontaine (jmf) wrote :

 Andres Arias> Could you provide the workaround for KDE please ? Or someone else off course. ;)

Thanks!

Revision history for this message
In , Beltzner (beltzner) wrote :

Uhm, I suppose we should have this on mozilla-central before crash landing it on the cvs trunk.

Revision history for this message
Alexander Sack (asac) wrote : Re: passwords lost from 3.0.1 to 3.0.2

regression as pointed out in upstream bug. 3.0.3 is likely to happen soon because of this.

Changed in firefox-3.0:
importance: Undecided → Critical
status: New → Triaged
Revision history for this message
Alexander Sack (asac) wrote :

potential dataloss -> critical.

Changed in xulrunner-1.9:
importance: Undecided → Critical
status: New → Triaged
Changed in firefox-3.0:
importance: Undecided → Critical
status: New → Triaged
Changed in xulrunner-1.9:
importance: Undecided → Critical
status: New → Triaged
Revision history for this message
Alexander Sack (asac) wrote :

definitly blocking beta.

Changed in xulrunner-1.9:
milestone: none → ubuntu-8.10-beta
Changed in firefox-3.0:
milestone: none → ubuntu-8.10-beta
Revision history for this message
In , Jmjeffery (jmjeffery) wrote :

*** Bug 456764 has been marked as a duplicate of this bug. ***

Changed in firefox:
status: Unknown → Confirmed
Changed in xulrunner:
status: Unknown → Confirmed
Revision history for this message
Andres Arias (mr-locke) wrote :

I don't have KDE to test the deps, but removing the gnome part should work, I think...

The above and this is for x86:

8<--------------
sudo su -
wget http://uk.archive.ubuntu.com/ubuntu/pool/main/x/xulrunner-1.9/xulrunner-1.9_1.9.0.1+build1+nobinonly-0ubuntu0.8.04.3_i386.deb
dpkg -r --force-depends xulrunner-1.9
dpkg -i xulrunner-1.9_1.9.0.1+build1+nobinonly-0ubuntu0.8.04.3_i386.deb
exit
8<--------------

For amd64, chek the http://uk.archive.ubuntu.com/ubuntu/pool/main/x/xulrunner-1.9/ and replace the i386 packages with amd64 in the "wget" and "dpk -i" lines.

Revision history for this message
In , Cbook (cbook) wrote :

This Bug will be fixed by the Patch in Bug 454708

Revision history for this message
Jean-Marc Fontaine (jmf) wrote :

It works fine. Thank you Andres!

Revision history for this message
In , Dolske (dolske) wrote :

Pushed changeset 5ba271f60a30.

(Branch landing coming up shortly)

Revision history for this message
In , Jmjeffery (jmjeffery) wrote :

*** Bug 456786 has been marked as a duplicate of this bug. ***

Revision history for this message
In , ivan (iipavlov) wrote :

sorry for breaking in, i'm complete novice here and haven't touch the Firefox code, but I had same problem, landed here and saw the proposed options to fix.
I think that the options to drop out entries would cause a lot of problems to international users.
What I mean - I have a lot of entries in signons3.txt like:
http://www.navet.government.bg (phpMyAdmin работи на localhost)

so dropping out these entries will disable almost all my phpMyAdmin accounts. This would be fully discouraging for me to migrate to 3.0.2

So may be you could consider also following options:
- as Firefox works fine with such entries in 3.0.1 and not in 3.0.2 maybe there is "easy" way to make a migration tool (best automatic on update, or at least an external tool)
- to remove only the invalid characters if they are not inside the URL. Maybe this would not break the whole entry and it will be still usable. This would at least reduce the damages.

Revision history for this message
In , Dolske (dolske) wrote :

(In reply to comment #16)
> sorry for breaking in, i'm complete novice here and haven't touch the Firefox
> code, but I had same problem, landed here and saw the proposed options to fix.
> I think that the options to drop out entries would cause a lot of problems to
> international users.

Nope.

Any existing logins that worked in 3.0.1 will continue to work, and any logins you could save with 3.0.1 will continue to be savable. We're not breaking any functionality.

The logins we were talking about "dropping" in this bug were already corrupted, and wouldn't be working. Bug 451155 fixed this problem -- you can now save logins on IDN sites and have them work when you revisit the site. Before that fix, the logins were corrupted when saved. This bug is about what we do when reading in those already-corrupted logins.

> - to remove only the invalid characters if they are not inside the URL. Maybe
> this would not break the whole entry and it will be still usable.

That would break the logins even more, and they still wouldn't work.

Revision history for this message
Alexander Sack (asac) wrote :

i committed the upstream patch to our packaging branches. Upload to intrepid will happen next. Please test and verify that this is fixed in intrepid once xulrunner-1.9 has been build, so we can directly go on and prepare the hardy update tomorrow too.

Changed in xulrunner-1.9:
status: Triaged → Fix Committed
Revision history for this message
In , Dolske (dolske) wrote :

Created attachment 340164
Patch v.2 (for branch)

Checked in on FF3.0 branch:

Checking in toolkit/components/passwordmgr/src/storage-Legacy.js;
  new revision: 1.29; previous revision: 1.28
Checking in toolkit/components/passwordmgr/test/unit/test_storage_legacy_3.js;
  new revision: 1.8; previous revision: 1.7
Checking in toolkit/components/passwordmgr/test/unit/data/signons-454708.txt;
  initial revision: 1.1

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package xulrunner-1.9 - 1.9.0.2+build6+nobinonly-0ubuntu2

---------------
xulrunner-1.9 (1.9.0.2+build6+nobinonly-0ubuntu2) intrepid; urgency=low

  * fix LP: #270429 - [MASTER] passwords lost from 3.0.1 to 3.0.2; we prepatch
    the upstream fix for bz454708
    - add debian/patches/bz454708_att340035.patch
    - update debian/patches/series

 -- Alexander Sack <email address hidden> Wed, 24 Sep 2008 19:33:05 +0200

Changed in xulrunner-1.9:
status: Fix Committed → Fix Released
Revision history for this message
In , Jesper Staun Hansen (jesper-staun-hansen-deactivatedaccount) wrote :

Created attachment 340168
A simple testcase - saving as the default latin-1 will fail. UTF-8 will not

Attached is a signons3.txt file as provided by Firefox 3.0.2
Now the original signons3.txt from a upgraded profile from 2.0 => 3.0.0 => 3.0.1 => 3.0.2 made the file latin-1. All new profiles create it as utf-8.
If saving the file as latin-1 then firefox 3.0.2 will fail.
If saving the file as utf-8 then firefox 3.0.2 will not fail.

Use it for testing.

Requested by Tomcat.

Revision history for this message
In , Dolske (dolske) wrote :

Landed on GECKO190_20080827_RELBRANCH (for 3.0.3).

Checking in toolkit/components/passwordmgr/src/storage-Legacy.js;
  new revision: 1.28.2.1; previous revision: 1.28
Checking in toolkit/components/passwordmgr/test/unit/test_storage_legacy_3.js;
  new revision: 1.7.2.1; previous revision: 1.7
Checking in toolkit/components/passwordmgr/test/unit/data/signons-454708.txt;
  new revision: 1.1.2.1; previous revision: 1.1

Revision history for this message
Artur Rona (ari-tczew) wrote :

So do I lost passwords in Firefox long time ago, but I did reinstall (purge) firefox and removing ~/.mozilla (earlier save bookmarks.html) and abrowser works fine with passwords.

Revision history for this message
In , Benadin (benadin) wrote :

I've got into the same problem after update to FF 3.0.2. It is great to see the status as "RESOLVED FIXED", however in what way it can be applied? I really need my saved passwords back!
Thanks.

Revision history for this message
In , Benadin (benadin) wrote :
Revision history for this message
In , Tyler Downer (tyler-downer) wrote :

If fixed by Bug 454708, should we mark a dupe or resolve as fixed than?

Revision history for this message
In , Hskupin (hskupin) wrote :

*** This bug has been marked as a duplicate of bug 454708 ***

Revision history for this message
In , Hskupin (hskupin) wrote :

*** Bug 454993 has been marked as a duplicate of this bug. ***

Revision history for this message
Alexander Sack (asac) wrote :

Note: don't follow what Ari said and delete your .mozilla folder. The update available in intrepid and most likely tomorrow in hardy will cure your password DB, making all passwords reappear.

Revision history for this message
In , Beltzner (beltzner) wrote :

Comment on attachment 340035
Patch v.2

(fixing flags after a mass flag reset)

Revision history for this message
In , Matti-mversen (matti-mversen) wrote :

*** Bug 456930 has been marked as a duplicate of this bug. ***

Revision history for this message
In , Jbecerra-mozilla (jbecerra-mozilla) wrote :

*** Bug 456939 has been marked as a duplicate of this bug. ***

Revision history for this message
Jens Gustedt (jens-gustedt) wrote :

Hi,
 I followed Andres advice for downgrading xulrunner. But now firefox
wouldn't start and just outputs

Could not find compatible GRE between version 1.9.0.1 and 1.9.0.*.

Please advice

Jens

Revision history for this message
In , ivan (iipavlov) wrote :

(In reply to comment #19)
> Now the original signons3.txt from a upgraded profile from 2.0 => 3.0.0 =>
> 3.0.1 => 3.0.2 made the file latin-1. All new profiles create it as utf-8.
> If saving the file as latin-1 then firefox 3.0.2 will fail.
> If saving the file as utf-8 then firefox 3.0.2 will not fail.

I used my own signons3.txt from version 3.0.1 - opened it as latin-1 (ISO-8859-1) and saved it back as utf-8. After installation of 3.0.2 the passwords were on place, even entries with unreadable characters are working.

Revision history for this message
ivan (iipavlov) wrote :

there is "quick and dirty" workaround - open your "old" signons3.txt in the Firefox profile folder with encoding latin-1 (ISO-8859-1) and save it back with encoding UTF-8 (of course make a backup before this). This should fix it for Firefox 3.0.2.

Revision history for this message
Jens Gustedt (jens-gustedt) wrote :

Ok, thanks,
 so I upgraded again to the new version and then transformed the signons3.txt file as described.

Looks that it works well now, I was able to log into launchpad ;-)

Jens

Revision history for this message
Mathieu Alorent (kumy) wrote :

okay, workaround from ivan works great for me too... Thanks !

Revision history for this message
In , Wladow (wladow) wrote :

*** Bug 456951 has been marked as a duplicate of this bug. ***

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package firefox-3.0 - 3.0.3+build1+nobinonly-0ubuntu1

---------------
firefox-3.0 (3.0.3+build1+nobinonly-0ubuntu1) intrepid; urgency=low

  new regression fix release (v3.0.3 build1)
    - see USN-645-3
  * fixes LP: #270429: [MASTER] passwords lost from 3.0.1 to 3.0.2

 -- Alexander Sack <email address hidden> Thu, 25 Sep 2008 11:45:39 +0200

Changed in firefox-3.0:
status: Triaged → Fix Released
Revision history for this message
In , Settelmeier (settelmeier) wrote :

P L E A S E tell all people which are not software developers and who have this problems with passwords too :

1. open notepad.exe
2. look for a file signons3.txt in the folder "documents and settings"
   subfolder= nameof user\userdata\Mozilla\Firefox\Profiles
   (Dokumente und Einstellungen\name anwender\Anwendungsdaten\Mozilla\Firefox
    \Profiles)
3. open the file signons3.txt in notepad
4. save the file as ! : leave the name and choose the option save as UTF-8
   ANSI is the standard
5. restart firefox and afterwards you should have your passwords back :)

   für alle verzweifelten.

Revision history for this message
In , Tequillaxy (tequillaxy) wrote :

I fixed this problem in my profil by explicit saving signons3.txt in UTF-8 Format.

Revision history for this message
In , Felix-mozbugz (felix-mozbugz) wrote :

(In reply to comment #37)
> I fixed this problem in my profil by explicit saving signons3.txt in UTF-8
> Format.

excellent idea! works for me, too. (mac osx 10.5.5) thanks!

Revision history for this message
In , Djst-mozilla (djst-mozilla) wrote :

(In reply to comment #37)
> I fixed this problem in my profil by explicit saving signons3.txt in UTF-8
> Format.

This sounds like a workaround we should add to the KB article http://support.mozilla.com/kb/Cannot+use+or+save+passwords+after+upgrading+Firefox, unless there are risks associated with doing this.

Revision history for this message
In , Tequillaxy (tequillaxy) wrote :

(In reply to comment #39)
> (In reply to comment #37)
> > I fixed this problem in my profil by explicit saving signons3.txt in UTF-8
> > Format.
>
> This sounds like a workaround we should add to the KB article
> http://support.mozilla.com/kb/Cannot+use+or+save+passwords+after+upgrading+Firefox,
> unless there are risks associated with doing this.

Of course anybody should make a backup of his profile before doing this ;)

Revision history for this message
In , Rty-imagemedical (rty-imagemedical) wrote :

Tank you, you just saved my life :)

Revision history for this message
In , Matti-mversen (matti-mversen) wrote :

*** Bug 456937 has been marked as a duplicate of this bug. ***

Revision history for this message
melo (melo-niquito) wrote :

Biennn Funcionaaaaa muchas gracias Andres Arias.--

Pero yo cambie

sudo su -
wget http://es.archive.ubuntu.com/ubuntu/pool/main/x/xulrunner-1.9/xulrunner-1.9_1.9.0.1+build1+nobinonly-0ubuntu0.8.04.3_amd64.deb
dpkg -r --force-depends xulrunner-1.9
dpkg -i xulrunner-1.9_1.9.0.1+build1+nobinonly-0ubuntu0.8.04.3_amd64.deb
exit

y funciona.

Muchas gracias

Revision history for this message
In , Settelmeier (settelmeier) wrote :

... thought it would be helpful ...
kind regards

Changed in firefox:
status: Confirmed → Invalid
Changed in xulrunner:
status: Confirmed → Fix Released
Revision history for this message
In , Benjamin Smedberg (Mozilla) [:bs] (benjamin-smedbergs) wrote :

*** Bug 456983 has been marked as a duplicate of this bug. ***

Revision history for this message
In , Cwwmozilla (cwwmozilla) wrote :

(In reply to comment #40)
> (In reply to comment #39)
> > (In reply to comment #37)
> > > I fixed this problem in my profil by explicit saving signons3.txt in UTF-8
> > > Format.
> >
> > This sounds like a workaround we should add to the KB article
> > http://support.mozilla.com/kb/Cannot+use+or+save+passwords+after+upgrading+Firefox,
> > unless there are risks associated with doing this.
>
> Of course anybody should make a backup of his profile before doing this ;)

I'd like to get one more confirmation of this fix before adding it to the support article.

Revision history for this message
In , Zeus-datazug (zeus-datazug) wrote :

I can confirm, that the workaround with saving the signons3.txt in UTF-8
format does work. Of course, this could not be the final solution.

Revision history for this message
In , Cwwmozilla (cwwmozilla) wrote :

Um, sorry, I didn't mean to change any of the stuff in the bug... I only added a comment and added myself to the CC list. I don't have a clue why it marked it fixed, changed the blocks and dependency.

Revision history for this message
In , Djst-mozilla (djst-mozilla) wrote :

Reverting changed states.

*** This bug has been marked as a duplicate of bug 454708 ***

Revision history for this message
In , Djst-mozilla (djst-mozilla) wrote :

*** Bug 454993 has been marked as a duplicate of this bug. ***

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package xulrunner-1.9 - 1.9.0.3+build1+nobinonly-0ubuntu0.8.04.1

---------------
xulrunner-1.9 (1.9.0.3+build1+nobinonly-0ubuntu0.8.04.1) hardy-security; urgency=low

  regression fix release (v1.9.0.3 build1)
  - see USN-645-3

  * fix LP: #270429 - [MASTER] passwords lost from 3.0.1 to 3.0.2; we prepatch
    the upstream fix for bz454708
    - add debian/patches/bz454708_att340035.patch
    - update debian/patches/series

 -- Alexander Sack <email address hidden> Thu, 25 Sep 2008 11:50:06 +0200

Revision history for this message
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package firefox-3.0 - 3.0.3+build1+nobinonly-0ubuntu0.8.04.1

---------------
firefox-3.0 (3.0.3+build1+nobinonly-0ubuntu0.8.04.1) hardy-security; urgency=low

  * new regression fix release (v3.0.3 build1)
    - see USN-645-3
  * fix LP: #270429: [MASTER] passwords lost from 3.0.1 to 3.0.2

 -- Alexander Sack <email address hidden> Thu, 25 Sep 2008 11:45:37 +0200

Changed in firefox-3.0:
status: Triaged → Fix Released
Changed in xulrunner-1.9:
status: Triaged → Fix Released
Revision history for this message
In , Twalker (twalker) wrote :

Verified this with the test case in bug 451155 created in 3.0.1. Uninstalled then installed 3.0.3 build1 on Win XP. The Password Manager is not blank like it was 3.0.1->3.0.2.

Marking verified. note: the password entry created in 3.0.1 is invalid and isn't corrected by upgrade. It has to be recreated by the user to make a valid entry in PWM. I made a relnote comment in 451155 about it.

Revision history for this message
Unknown 1 (unknown-111-deactivatedaccount) wrote :

Still not fixed, the preferences are saved and now it asks me to save the password or not, but now I have no passwords again and the new ones aren't being recorded...

Revision history for this message
In , Jmaher (jmaher) wrote :

verified in linux in a similar fashion to Tracy from comment #31:
Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.3) Gecko/2008092416 Firefox/3.0.3

Revision history for this message
feisty (ubuntu-yopmail) wrote :

I agree with eNz1m3, it's still not fixed. I updated and the problem is still there. Did you checked that is was fixed before releasing the patch ?

Passwords cannot be retrieved, new passwords are not registered either, even if it propose to do so (the top grey bar appears but it doesn't register).

The only error I found in the firefox console occurs when I click in an input field to have this autocomplete feature (I don't know if it's related to the bug or not...) :

Erreur : uncaught exception: [Exception... "Cannot modify properties of a WrappedNative" nsresult: "0x80570034 (NS_ERROR_XPC_CANT_MODIFY_PROP_ON_WN)" location: "JS frame :: chrome://global/content/bindings/autocomplete.xml :: onxblpopuphiding :: line 834" data: no]

Revision history for this message
feisty (ubuntu-yopmail) wrote :

Sorry : it's actually fixed. But you have to reboot your computer first...

Firefox was open when I did the update (with the graphical gnome updater).

I closed Firefox, and re opened it. It didn't worked.
After rebooting the computer, it works perfectly.

Thank you for the fast patch.. maybe you should have warned the user to restart the computer, instead of restarting firefox (which obviously didn't work :s).

Thanks anyway.

Revision history for this message
In , Matti-mversen (matti-mversen) wrote :

*** Bug 457066 has been marked as a duplicate of this bug. ***

Revision history for this message
Petr Halas (petr-halas) wrote :

not fixed for me, only manual conversion signons3.txt from iso-8859-1 to utf8 help me

Ubuntu Hardy, FF 3.0.3+build1, xulrunner 1.9.0.3+build1

Revision history for this message
Eduardo (eduardoj) wrote :

> I closed Firefox, and re opened it. It didn't worked.
> After rebooting the computer, it works perfectly.

Installing new packages, launching Firefox, and restarting Firefox has been enough for me.

Revision history for this message
Philippe Piquer (philippep62) wrote :

Upgraded, re-started firefox , re-booted computer , re started firefox ... still no logins/passwords
Closed firefox , backed-up signons3.txt then
>recode latin1..utf8 signons3.txt
re-started firefox, logins/passwords are back.

Revision history for this message
Christophe Charlot (c-charlot) wrote :

I did "downgrade" xulrunner to have passwords back.
Now there is new versions of firefox and xulrunner and I upgraded too : after restarting ff and also rebooting my computer, I don't have passwords anymore... I'll try the signons3.txt workaround...

Revision history for this message
Unknown 1 (unknown-111-deactivatedaccount) wrote :

Indeed my problem went away (now it remembers passwords again and they are all there) after rebooting my laptop.

Revision history for this message
aldebx (aldebx) wrote :

Thank you Alexander Sack,
Thank you all Ubuntu & Mozilla devs for being so efficient and patching that promptly this nasty bug!

Revision history for this message
In , O-contact-atwill-europe-com (o-contact-atwill-europe-com) wrote :

You can also mark Bug 457178 as a duplicate of this bug...

Revision history for this message
Alexey Androsov (doochik) wrote :

i've performed this (https://bugs.launchpad.net/ubuntu/+source/firefox-3.0/+bug/270429/comments/16) commands yesterday .
today i updated ff and xulrunner to 3.0.3:
firefox-3.0: 3.0.3+build1+nobinonly-0ubuntu0.8.04.1
xulrunner-1.9: 1.9.0.3+build1+nobinonly-0ubuntu0.8.04.1

i make restart, reboot, restart and still have no saved passwods. then i transform signons3.txt to utf-8 (recode latin1..utf8 signons3.txt). login and passwords are back, but i still haven't promt message to save new passwords

Revision history for this message
In , Jo-hermans (jo-hermans) wrote :

*** Bug 457190 has been marked as a duplicate of this bug. ***

Revision history for this message
In , Jo-hermans (jo-hermans) wrote :

*** Bug 457178 has been marked as a duplicate of this bug. ***

Revision history for this message
In , Cbook (cbook) wrote :

v.

Revision history for this message
In , Jmjeffery (jmjeffery) wrote :

*** Bug 457212 has been marked as a duplicate of this bug. ***

Revision history for this message
In , Cbook (cbook) wrote :

*** Bug 457259 has been marked as a duplicate of this bug. ***

Revision history for this message
Tomcat (carstenbook) wrote :

Alexey and others who see this problem: i think it would be helpful to have the debug output as described at https://wiki.mozilla.org/Firefox:Password_Manager_Debugging

Revision history for this message
In , Bugzilla-mozilla-org-tanskanen (bugzilla-mozilla-org-tanskanen) wrote :

Autoupdated to 3.0.3, passwords still not saved and the list is empty, just like 3.0.2!

Revision history for this message
Alexey Androsov (doochik) wrote :

i've notice that settings "signon.rememberSignons" was set to false, i set it to "true" and get a promt message to save passwords.
Thank you!

Revision history for this message
In , Xsign-dll (xsign-dll) wrote :

Made a downgrade from 3.0.2 to 3.0.1
Then patched to 3.0.2 again and applied 3.0.3

Passwords still won't work.

OS: WinVista x64

Revision history for this message
In , Mardeg (mardeg) wrote :

(In reply to comment #38)
> Passwords still won't work.
..and for anyone else visiting this bug to add comments, there are reports on irc that in 3.0.3 just adding a new password (by going to any new site with a form for logging in and entering a bogus one and choosing to save it when prompted) then restarting firefox fixes any carry-over problems.

Could you please try that and mention whether doing that works?

Revision history for this message
In , Bugzilla-mozilla-org-tanskanen (bugzilla-mozilla-org-tanskanen) wrote :

Comment #39: It does indeed work and fixes the issue. However, the regular user does not appreciate the non-automatic solution and may not be able to fix it, frustrates and leaves Mozilla for good.

Revision history for this message
In , Xsign-dll (xsign-dll) wrote :

Didn't try.
I fixed it with downgrading to 3.0.1 again and applying 3.0.3 directly without the mentioned UTF-8 fixes above. Thx anyways :)

Revision history for this message
In , Aurelianopato (aurelianopato) wrote :

It worked for me.

Revision history for this message
In , Aglamer (aglamer) wrote :

Fixed only after applying method from comment #39. Thanks to Mardeg and shame to developers. Nobody should know tricks in order to fix the problem.

Revision history for this message
In , Benadin (benadin) wrote :

#43 +1

Revision history for this message
In , Vikedragon (vikedragon) wrote :

Fire Fox 3.0.3 is not remembering passwords too ... No accessing to password...

Revision history for this message
In , Georg-echterling (georg-echterling) wrote :

The Patch didn't work for me, too. I fixed it with re-installing FireFox.

Revision history for this message
In , Pprem (pprem) wrote :

the patch works on my computer, old password are back and it propose to save new ones.
thanks

Revision history for this message
In , Gavin Sharp (gavin-sharp) wrote :

The problem people are seeing in 3.0.3 is most likely bug 457358. Comment 39 is a known workaround for that bug. We're going to be landing the fix for that bug in Firefox 3.0.4. Please refrain from adding comments here or there unless there is new information available.

Revision history for this message
In , Beckfield1 (beckfield1) wrote :

The workaround in comment 39 did not work for me. I am running FF 3.0.3 on Kubuntu Linux 8.04. After following the instructions in comment 39, I also tried deleting passwords from the password manager and re-establishing them. This did not work either.

I'm not sure what relevant information I can provide. Please ask and I'll do my best.

Revision history for this message
In , Dolske (dolske) wrote :

If you're still seeing problems after adding or removing a login, please file a new bug and attach debugging output per https://wiki.mozilla.org/Firefox:Password_Manager_Debugging

Revision history for this message
In , Md-digramm (md-digramm) wrote :

Hi, the Passwort Manager still does not work for me (XPSP2), since the Update to 3.0.3 I am asked for my master password when I go to a password protected Website, but the Passwort is not filled in. Here is the debug output:

PwMgr Storage: Failed to decrypt string: MDoEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwcECCeWezDqxdTnBBCh+2tmsj2ZH4jatEAMdNpH (NS_ERROR_UNEXPECTED)
.. (repeated) ..
PwMgr Storage: Failed to decrypt string: MEIEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwcECB1OY9s/BVzXBBjEOs6YRhvakDV4WeaPXSfl/DHSPnl1BJ8= (NS_ERROR_UNEXPECTED)
.. (repeated) ..
Login Manager: form[0]: found 0 matching logins.
Login Manager: (form ignored -- no password fields.)

Any Idea? When I reinstall 3.0.1 it works fine.

Revision history for this message
In , Md-digramm (md-digramm) wrote :

OK, Comment #39 also works for me.

Revision history for this message
In , Angus-ireland (angus-ireland) wrote :

Same as Comment #51 for me.
For a short while my passwords worked fine and now...
PwMgr Storage: Failed to decrypt string: VeryLongStringWhichI'veTruncated (NS_ERROR_UNEXPECTED)

Theres ~10 passwords that work but apart from them... all errors like above

Revision history for this message
In , Dan-256 (dan-256) wrote :

Have tried all solutions listed here. My firefox 3.0.3 installation simply stopped letting me use passwords. Rebooting, reinstalling firefox, saving as UTF8. None of these things worked.

This just happened today, but I recently upgraded to 3.0.3 so maybe it's been going on for a couple days

Dan

Revision history for this message
In , Dan-256 (dan-256) wrote :

I have downgraded to 3.0.1, but passwords still inaccessible. It is now allowing me to add passwords, but the old ones aren't showing up. It appears they may be lost forever, even though they are in the signons3.txt in encrypted form.

-Dan

Revision history for this message
In , Dolske (dolske) wrote :

Dan: Please file a new bug, and attach debugging as described in https://wiki.mozilla.org/Firefox:Password_Manager_Debugging.

Revision history for this message
In , Dolske (dolske) wrote :

(removing fixed1904 keyword, I think it was accidentally added when things were shuffled around for 3.0.3/3.0.4. This bug is already correctly marked verified1.9.0.3).

Revision history for this message
In , Samuel-sidler+old (samuel-sidler+old) wrote :

fixed1.9.0.4 was added because this patch was fixed in two places: the relbranch for the firedrilled Firefox 3.0.3 and the main cvs trunk for Firefox 3.0.4. This needs to be reverified for the next release.

Revision history for this message
In , Abillings (abillings) wrote :

Verified for 1.9.0.4 with Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.4pre) Gecko/2008102304 GranParadiso/3.0.4pre.

Revision history for this message
In , Jesper Staun Hansen (jesper-staun-hansen-deactivatedaccount) wrote :

Verified fixed Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.4pre) Gecko/2008102304 GranParadiso/3.0.4pre

latin-1 passwords (Realm) are being listed in the password manager now without any other "user-fixes".

One strange thing though. When I save a new password, it convert the text in the file to UTF-8. However the file is still being opened as latin-1 by gedit making the UTF-8 chars in the file being displayed as latin-1 by gedit. Line should read "begrænset", but reads it "begrænset".
It is being reed as the correct "begrænset" however.
See the testcase.

Can be ignored?

Revision history for this message
In , Hoernlein (hoernlein) wrote :

Happened me on update to 3.5.5 (windows 7)- first the update couldn't be applied, retried to update and update finished but passwords were gone - had to change encoding of signon3.txt to utf-8 -> passwords are back

Changed in firefox:
importance: Unknown → High
status: Invalid → Unknown
Changed in xulrunner:
importance: Unknown → High
Changed in firefox:
status: Unknown → Invalid
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