Ubuntu
firefox package

when proxy takes time to answer, firefox freezes

Bug #65866 reported by Corsaire01
8
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Invalid
Medium
Mozilla Bugs

Bug Description

Binary package hint: firefox

use firefox with a proxy server configured with automatic proxy and network detection, browse on websites with a big lag (takes time to answer) or block the network going on the outside from the proxy.

Firefox is freezing, you can't click anywhere on its window, no reaction. The only thing feseable is to force to quit.

Revision history for this message
Michael Broadbent (mikebro) wrote :

Thanks for taking the time to report this bug. Unfortunately we can't fix it, because your description didn't include enough information. We'd be grateful if you would provide a more complete description of the problem.

We have instructions on debugging some types of Firefox problems. https://wiki.ubuntu.com/MozillaTeam/Bugs

Can you reproduce this bug with a new profile? Thanks!

Changed in firefox:
assignee: nobody → mikebro
status: Unconfirmed → Needs Info
Revision history for this message
Corsaire01 (stephane-tranchemer) wrote :

What more information can I give ?

The typical network concerned by this report is as is :

workstations -- proxy -- firewall -- internet

if the firewall or internet part is failling (non answering), Firefox have the described behaviour.

When switching workspaces in Xwindow, the Firefox window is not refreshed, you see the content of the previous workspace in the window, you can't click anywhere, clicking on the close button on the title bar has no immediate action you have to wait for the "force to quit message".

Tested on many systems, not just one machine.

David Farning (dfarning)
Changed in firefox:
importance: Undecided → Medium
Revision history for this message
John Vivirito (gnomefreak) wrote :

Thanks for taking the time to report this bug. Unfortunately, we are not able to fix and find the bug because your description of the bug didn't have enough information in it. You may find it helpful to read "How to report bugs effectively", http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

Debugging procedures for certain types of problems can be found at
https://wiki.ubuntu.com/MozillaTeam/Bugs

Changed in firefox:
assignee: mikebro → mozillateam
David Farning (dfarning)
Changed in firefox:
assignee: mozillateam → mozilla-bugs
Revision history for this message
John Vivirito (gnomefreak) wrote :

Closing due to lack of activity in last 30days or longer. If this is still a problem please follow the instructions at https://wiki.ubuntu.com/MozillaTeam/Bugs and post the backtrace here and reopen bug as needs info

Changed in firefox:
status: Needs Info → Rejected
Revision history for this message
Atry (pop-atry) wrote :

I have the same problem.
Extract the attachment, set hang.pac as the automation proxy configuration file, and visite hang.htm .

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