Comment 23 for bug 790469

Revision history for this message
In , Egt-phil (egt-phil) wrote :

Hi, this bug seems to be back with version 9 (latest version) of Firefox on Windows 7 and GeoTrust certificates. Getting a "no issuer chain was provided" message. Customers are complaining at secure checkout regarding this. Geotrust tech support has been alerted but they said this is something that has to be fixed in firefox, the server, or have the customer install in their browser. Unfortunately we have no control over customer, the server is a legacy server using unchained cert. Can you manually add the Geotrust RapidSSL intermediate certificate to the latest Firefox Windows version? Curiously it seems to work properly in the Mac version of Firefox as well as all other browsers tested on Mac and Windows. You can hit https://www.web-secured.com using Firefox 9 with Windows 7 to see the "no issuer chain provided" message.