Comment 41 for bug 1872268

Revision history for this message
Mantas Tumas (ozarux) wrote : Re: [Bug 1872268] Re: Gnome Shell completely freezes in Ubuntu 20.04 when clicking outside of app icon folders (when ubuntu-dock is loaded)
  • prevboot.txt Edit (247.2 KiB, text/plain; charset="UTF-8"; name="prevboot.txt")

2020-12-09, tr, 08:26 Daniel van Vugt <email address hidden> rašė:

> It seems almost always, maybe always, to be Ubuntu 20.04 suffering from
> this bug. There's only one report from 20.10 and that might not even be
> the same bug. So it's possible the issue was fixed in 20.10...
>
> I've been trying on 20.04 again and still cannot reproduce this bug. If
> anyone else can then please:
>
> 1. Reproduce the freeze.
>
> 2. Reboot.
>
> 3. Run:
>
> journalctl -b-1 > prevboot.txt
>
> and attach the resulting text file here.
>
> 4. Follow all of these steps to report any crashes in gnome-shell that
> might have happened around the same time:
>
> https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment
>
> ** Changed in: gnome-shell-extension-ubuntu-dock (Ubuntu)
> Status: Confirmed => Incomplete
>
> ** Changed in: gnome-shell-extension-ubuntu-dock (Ubuntu Focal)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1889436).
> https://bugs.launchpad.net/bugs/1872268
>
> Title:
> Gnome Shell completely freezes in Ubuntu 20.04 when clicking outside
> of app icon folders (when ubuntu-dock is loaded)
>
> Status in gnome-shell-extension-ubuntu-dock package in Ubuntu:
> Incomplete
> Status in gnome-shell-extension-ubuntu-dock source package in Focal:
> Incomplete
>
> Bug description:
> Description: Ubuntu Focal Fossa (development branch)
> Release: 20.04
>
> Bug: Gnome shell while opening app drawer, clicking on an app folder
> and clicking on the blank area freezes gnome shell and it makes the
> session completely unusable and non recoverable.
>
> How to reproduce: 1- Click 9 dots on bottom corner of dash (the app
> launcher button), wait for the app grid to show up.
>
> 2- Click on an app folder to open it.
> 3- Click on the blank area outside of the opened folder dialog.
> 4- Gnome shell gets freezes and never come back from this state, on both
> wayland session and x11 session.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 20.04
> Package: gnome-shell 3.36.1-4ubuntu1
> ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
> Uname: Linux 5.4.0-21-generic x86_64
> NonfreeKernelModules: wl
> ApportVersion: 2.20.11-0ubuntu26
> Architecture: amd64
> CasperMD5CheckResult: skip
> CurrentDesktop: ubuntu:GNOME
> Date: Sun Apr 12 12:00:13 2020
> DisplayManager: gdm3
> InstallationDate: Installed on 2020-04-11 (0 days ago)
> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64
> (20200329)
> RelatedPackageVersions: mutter-common 3.36.1-3ubuntu1
> SourcePackage: gnome-shell
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/gnome-shell-extension-ubuntu-dock/+bug/1872268/+subscriptions
>