Comment 62 for bug 98520

Greg Aumann, thank you for your test report.

First thing to say about your report is that nothing of what you reported is a regression on the change from HPLIP 1.7.1 to 1.7.3. The printing issue with the P2015 you reported already for HPLIP 1.7.1 in bug 99316 and I have already informed the upstream developers about the problem. The disappearing of the menu items for HPLIP has nothing to do with HPLIP 1.7.1 or 1.7.3. It is an intended change of our packaging to fix bug 67892, bug 86893, and bug 88290. We do not show the hp-toolbox menu entry br default because python-qt3 is not installed by default (at least not for Ubuntu and Xubuntu).

So for the statistics we are now at 12 reports where at least 11 do not contain anything which can be a regression on the update from HPLIP 1.7.1 to 1.7.3.

Greg, for your printing problem, try the following two tests:

1. Try the PostScript driver instead of the Foomatc/HPIJS. If this works the problem is in HPIJS

2. Do

sudo /etc/init.d/hplip stop
sudo modprobe -r usblp
sudo modprobe usblp
lpinfo -v

You get something like

direct usb://HP/LaserJet%20P2015

now start

gnome-cups-add

and add a print queue. Under the auto-detected entries choose the one which contains your printer's model name (and nowhere HPLIP). If this print queue works correctly, the bug is in the communication between HPLIP and the printer.

Don, Raghu, Aaron, can you check the problem with the empty toner bar Greg is reporting in step 6?

Greg, the problem with the paper size in hp-setup is known and was there already in 1.7.1. It is simply the case that hp-setup does not set the papaer size at all. It simply stays with the default setting of the PPD file. Note also that option settings done in the HP Toolbox affect only your account and are not system-wide.