Comment 97 for bug 1040037

Revision history for this message
In , Caolanm (caolanm) wrote :

So...

cups recommends PDF as the standard print job format and I don't want to revert back to postscript as the standard print job format because there are fairly compelling features that using PDF enables.

That said, given the big pile of duplicate bugs here, there are clearly either a lot of buggy cups+pdf stacks out there or there's something about our PDF output that trips something up and using postscript is the only known workaround.

To that end...

a) In any version of LibreOffice in the print dialog or in "printer options" you can temporarily override the default print job format for that document for the current session. That won't "stick" permanently (it's not supposed to).
b) In spadmin it *should* have been possible to override the print job format permanently an individual printers as a workaround. That didn't work and is now fixed on master as 08597f2897e5ac752147c8f2c4a91bb557ed4580
b) In LibreOffice 4 under tools->options->print there is now an additional checkbox to disable using PDF as the default print job format for all printers as 59b98580bfd70205a9ebdb0ba67e74225d875b43

Working under the assumption that the problem is not in our PDF output, but instead is due to probably multiple different bugs in probably multiple pieces of the cups stack, this is the best I think we can do on our side.

See http://fedoraproject.org/wiki/How_to_debug_printing_problems#Finding_where_the_problem_lies for a useful guide to finding what component in the cups stack that might be causing your individual problems in order to track down the root causes.

If anyone has any evidence that there really is a fault in our PDF generation then please open a new bug for that.