Comment 30 for bug 2031352

This also fixed the problem on my end. My Dell xps 15 9510 NVIDIA GA107m
RTX3050 Ti
Linux version 6.2.0-31-generic (buildd@lcy02-amd64-032)
(x86_64-linux-gnu-gcc-11 (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0, GNU ld (GNU
Binutils for Ubuntu) 2.38)

On Tue, Sep 5, 2023 at 12:50 AM Juan Manuel Vicente <
<email address hidden>> wrote:

> After following @juergh updates. I realized the problem was the nouveau
> drivers, also I saw my fresh installation (Ubuntu 22.04.3) was not
> detecting my RTX 3070. So I fixed both problems installing the drivers.
>
> > sudo apt install nvidia-driver-535
>
> Now, I can shutdown and/or restart my machine without issues. The only
> problem is this driver is the propertary one. However in my case is not
> a problem.
>
> Regards
> Juan
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2031352
>
> Title:
> Nouveau driver crash - Ubuntu 22.04.3 LTS stuck on power-off/reboot
> screen
>
> Status in linux package in Ubuntu:
> Confirmed
> Status in linux-hwe-6.2 package in Ubuntu:
> Confirmed
> Status in systemd package in Ubuntu:
> Invalid
> Status in linux-hwe-6.2 source package in Jammy:
> Confirmed
> Status in linux source package in Lunar:
> Confirmed
>
> Bug description:
> [Impact]
>
> After updating to Kernel 6.2 a few days ago, I have been experiencing
> issues with my system's shutdown and reboot functions. During these
> processes, the system becomes unresponsive and hangs on a black
> screen, which displays both the Dell and Ubuntu logos. This issue is
> inconsistent; it happens sporadically. Currently, the only workaround
> I've found to successfully shut down the system is to forcibly power
> off the machine by holding down the power button for 5 seconds.
>
> I've also tested a fresh installation of Ubuntu 22.04.3.
>
> [Fix]
>
> Updated patch from linux-next:
> https://patchwork.freedesktop.org/patch/538562/
>
> [Test Case]
>
> Suspend,resume,shutdown,reboot should all work correctly. No nouveau
> stack trace in the kernel log.
>
> [Where Problems Could Occur]
>
> Limited to nouveau driver that wants to load nonexistent ACR firmware.
> Only nvidia GPUs are affected.
>
> [Additional information]
>
> ----
>
> ProblemType: Bug
> DistroRelease: Ubuntu 22.04
> Package: systemd 249.11-0ubuntu3.9
> ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
> Uname: Linux 6.2.0-26-generic x86_64
> NonfreeKernelModules: nvidia_modeset nvidia
> ApportVersion: 2.20.11-0ubuntu82.5
> Architecture: amd64
> CasperMD5CheckResult: pass
> CurrentDesktop: ubuntu:GNOME
> Date: Mon Aug 14 22:41:14 2023
> InstallationDate: Installed on 2023-08-14 (1 days ago)
> InstallationMedia: Ubuntu 22.04.3 2023.08.13 LTS (20230813)
> MachineType: Dell Inc. XPS 8930
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-26-generic
> root=UUID=14d1ee7a-565f-4ba4-b6dd-7bc16e487451 ro quiet splash vt.handoff=7
> SourcePackage: systemd
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 03/14/2023
> dmi.bios.release: 1.1
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: 1.1.30
> dmi.board.name: 0T88YD
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 3
> dmi.chassis.vendor: Dell Inc.
> dmi.chassis.version: Not Specified
> dmi.modalias:
> dmi:bvnDellInc.:bvr1.1.30:bd03/14/2023:br1.1:svnDellInc.:pnXPS8930:pvr1.1.30:rvnDellInc.:rn0T88YD:rvrA00:cvnDellInc.:ct3:cvrNotSpecified:sku0859:
> dmi.product.family: XPS
> dmi.product.name: XPS 8930
> dmi.product.sku: 0859
> dmi.product.version: 1.1.30
> dmi.sys.vendor: Dell Inc.
> modified.conffile..etc.default.apport:
> # set this to 0 to disable apport, or to 1 to enable it
> # you can temporarily override this with
> # sudo service apport start force_start=1
> enabled=0
> mtime.conffile..etc.default.apport: 2023-08-13T20:57:27
> mtime.conffile..etc.systemd.system.conf: 2023-08-13T20:57:27
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2031352/+subscriptions
>
>