BUG: soft lockup detected on CPU#0!

Bug #64125 reported by Duncan Lithgow
8
Affects Status Importance Assigned to Milestone
linux-source-2.6.17 (Baltix)
New
Undecided
Unassigned
linux-source-2.6.17 (Ubuntu)
Confirmed
Undecided
Unassigned
linux-source-2.6.22 (Baltix)
New
Undecided
Unassigned

Bug Description

This is one of several bugs which have recently appeared since I did a dist-upgrade from 6.06 to 6.10. My (HP dv8220 Intel dual core) system is described at https://wiki.ubuntu.com/LaptopTestingTeam/HP_Pavilion_DV8220EA

When attempting to boot in recovery mode I got

*Assembing RAID arrays...
*Setting up LVM Volume Groups [ok]
*Starting Enterprise Volume Management system...
[17179610.132000] BUG: soft lockup detected on CPU#0!

The system seems to boot okay sometimes but othertimes I am getting a variety of bugs with very little clue to the source.

Revision history for this message
Timothy (timothyparez) wrote :

I have the same problem with an Intel Core Duo 2x2.16Ghz

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Jarrett Miller (spook) wrote :

I have the same problem on a Dell Precision m65. Core 2 Duo. The i386 kernel boot's fine but the generic kernel does not. Mine locks up at the exact same spot. Right after the message about starting EVMS.

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Jarrett Miller (spook) wrote :

UPDATE: I found for me it was the Intel 3945abg wireless card that was causing the BUG: soft lockup detected on CPU#0! message to appear.

All I did was execute

cd /root && sudo mv /etc/modprobe.d/ipw3945 .

Now the system successfully boots the generic kernel just fine. Again this was a dell precision m65 with a Core 2 duo.

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Duncan Lithgow (duncan-lithgow) wrote :

what does "cd /root && sudo mv /etc/modprobe.d/ipw3945 ." do? And I should mention that I need that driver.

Revision history for this message
Jarrett Miller (spook) wrote :

that command disables the 3945 driver. It saves the script that loads that driver during boot to the root directory in case you need to restore it later. I wish I could use that driver as well but until it's fixed at least I can use the generic kernel which is multi-processor enabled.

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Mikael Nilsson (mini) wrote :

Same problem here...

The soft lockup occurs in different stages each time, but always before X is started.

Dell M1710, Core Duo @ 2.16GHz

I should mention that my 2.6.17-7-generic boots, while my 2.6.17-10-generic does not.

I'm a bit afraid to regenerate the initrd for the -7 kernel (still using the old splash screen) as I think that might uncover that problem for the -7 kernel too. But I'm not sure.

This makes a default edgy install unusable on potentially every modern Dell laptop, as the chipsets are all the same. Please raise priority.

Note: also using the ipw driver.

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Duncan Lithgow (duncan-lithgow) wrote :

The Intel people are aware of this bug. You can see their bugreports at the dev site for the ipw3945 driver here: http://bughost.org/bugzilla/show_bug.cgi?id=1096

They think that the bug is only present when the wireless killswitch is on. Let's see if we can help them fix this.

Revision history for this message
Duncan Lithgow (duncan-lithgow) wrote :

Jarrett, how did you isolate the problem to the ipw3945 driver? Are you running 6.06 or 6.10?

Changed in linux-source-2.6.17:
status: Unconfirmed → Confirmed
Revision history for this message
glen (webplate) wrote :

Reporting : after upgrading to 6.10 the machine won't boot (stops after "Starting Enterprise Volume Management system..." announcing a "Soft Lockup detected on CPU#0!") it happens when booting on the generic kernel and only when the Wifi intel card (named PRO/Wireless 3945ABG Network) is off ( the wifi is functional). I have a dell inspiron 6400 with intel dual core processor.

Revision history for this message
jdmux (johnwohlbier) wrote :

I get

eth0: Host error, FIFO diagnostic register 8000.
eth0: PCI bus error, bus status 800000a0

Andrew Jorgen in bug 60053 reported that this bug is the same
(via duplications), although I have yet to see anyone report the
same message before hang.

Incidentally, it hangs when I try to boot into WinXP as well.

Revision history for this message
jdmux (johnwohlbier) wrote :

BTW, my machine has no wifi. I'm confused as to how this
has been marked a "duplicate" to bug 60053 yet most posts
are refering to a "kill switch."

Revision history for this message
Ante Karamatić (ivoks) wrote : Re: [Bug 64125] Re: BUG: soft lockup detected on CPU#0!

U Sri, 08. 11. 2006., u 05:02 +0000, jdmux je napisao/la:

> Incidentally, it hangs when I try to boot into WinXP as well.

Then you would agree it's possible that it isn't a bug, but broken
hardware?

Revision history for this message
jdmux (johnwohlbier) wrote :

That was what I initially thought, but there were a couple of posts
referring to WinXP boots. I ran memtest86 and it passed, and since the WinXP
and Ubuntu OSs' live on separate drives, I couldn't think of a piece
of hardware that could be the cause. I'm not ruling it out, but the fact
that at least one other person is reporting the same errors as a bug
duplicate
I thought I'd chime in. In fact, I might have the same NIC as the reporter.
I should check.

On 11/7/06, Ante Karamatić <email address hidden> wrote:
>
> *** This bug is a duplicate of bug 63418 ***
>
> U Sri, 08. 11. 2006., u 05:02 +0000, jdmux je napisao/la:
>
> > Incidentally, it hangs when I try to boot into WinXP as well.
>
> Then you would agree it's possible that it isn't a bug, but broken
> hardware?
>
> --
> BUG: soft lockup detected on CPU#0!
> https://launchpad.net/bugs/64125
>

Revision history for this message
Mikael Nilsson (mini) wrote :

ons 2006-11-08 klockan 05:06 +0000 skrev jdmux:
> *** This bug is a duplicate of bug 63418 ***
>
> BTW, my machine has no wifi. I'm confused as to how this
> has been marked a "duplicate" to bug 60053 yet most posts
> are refering to a "kill switch."

All of bug 64125, bug 69086, bug 60053, and bug 63418 talk about CPU
soft lockups (the specific error message "BUG: soft lockup detected on
CPU#0!").

If you don't see that message, please file another bug for your problem.

/Mikael

>
--
Plus ça change, plus c'est la même chose

Revision history for this message
imariot (imariot) wrote :

I have a dell latitude d820 and had the same issue. The problem does go away when the wireless switch is turned off. Once I switched the wireless controller off and went into the recovery console, I was able to run the command that Jarrett gave above and it worked fine. Will wait to activate wireless until newer Intel driver is released.

Revision history for this message
JMO Mandia (jmomandia) wrote :

My latest experience: I switched it off, then I was able to boot normally. I
switched it on again, and again the boot-up was normal. I'm using a Latitude
D520. Since then, there have been no problems.

On 1/8/07, imariot <email address hidden> wrote:
>
> *** This bug is a duplicate of bug 63418 ***
>
> I have a dell latitude d820 and had the same issue. The problem does go
> away when the wireless switch is turned off. Once I switched the
> wireless controller off and went into the recovery console, I was able
> to run the command that Jarrett gave above and it worked fine. Will wait
> to activate wireless until newer Intel driver is released.
>
> --
> BUG: soft lockup detected on CPU#0!
> https://launchpad.net/bugs/64125
>

Revision history for this message
luna (fciuffani) wrote :

It doesn't happen only with intel wireless chips. I had this message when booting on an old HP Omnibook XE3 (pentium III-M) for a fresh install. However, as soon as I removed the PCMCIA D-Link DWL-G650 Wireless card, the system continued to boot.

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