Kernel 2.6.20 reboots instead of shutting down

Bug #71040 reported by Laurent Bigonville
62
Affects Status Importance Assigned to Milestone
linux-source-2.6.20 (Ubuntu)
Fix Released
Medium
Tim Gardner

Bug Description

When I try to shutdown my laptop with a 2.6.19 kernel via GDM or the halt command, the machine reboot.

I have no problem with the 2.6.17 kernel.

--
Affected hardware:

 * Asus P4P800
--
Also related: Bug #78288

Revision history for this message
Ben Collins (ben-collins) wrote :

Please provide more information. A bug report needs details. Specifically your hardware type and the /var/log/kern.log showing the last messages before shutdown/reboot.

Changed in linux-source-2.6.19:
status: Unconfirmed → Needs Info
Revision history for this message
Laurent Bigonville (bigon) wrote :

It's an acer travelmate 8000 series

Revision history for this message
Ben Collins (ben-collins) wrote :

Not much information there. Please provide output of "sudo dmidecode | tee dmi.log".

Attach the file to the bug report so I can see if there were some changes specifically for this board.

Thanks

Revision history for this message
Laurent Bigonville (bigon) wrote :
Revision history for this message
Ben Collins (ben-collins) wrote :

I believe this is yet more functionality that is lost without the PHC patch.

Revision history for this message
Laurent Bigonville (bigon) wrote :

Fixed in 2.6.19-7 doesn't seem related to the PHC patch.

Changed in linux-source-2.6.19:
status: Needs Info → Fix Released
Revision history for this message
Laurent Bigonville (bigon) wrote :

mmm well this is pretty strange, It was working for a week, but yesterday it doesn't anymore...

Changed in linux-source-2.6.19:
status: Fix Released → Unconfirmed
Revision history for this message
Ben Collins (ben-collins) wrote :

Please retest against 2.6.20-2 when it is available in the feisty archive.

Changed in linux-source-2.6.19:
status: Unconfirmed → Needs Info
Revision history for this message
Laurent Bigonville (bigon) wrote :

... I don't understand anything... It was working for about 2 days now with 2.6.19-7-lowlatency...

I'm sure that at the beginning of the week the machine was still rebooting. I didn't change anything related to kernel..

Revision history for this message
Laurent Bigonville (bigon) wrote :

It does it again... :'(

Revision history for this message
Tormod Volden (tormodvolden) wrote :

I have this problem on 2.6.20, it was fine on 2.6.19. Acer TravelMate 8100, dmidecode output is here: http://librarian.launchpad.net/1853317/dmidecode.8103
Same problem on shutdown or hibernation, it reboots right away.

Changed in linux-source-2.6.20:
status: Needs Info → Confirmed
Revision history for this message
Ben Collins (ben-collins) wrote :

Please check latest 2.6.20-4

Changed in linux-source-2.6.20:
importance: Undecided → Medium
status: Confirmed → Needs Info
Revision history for this message
Tormod Volden (tormodvolden) wrote :

Still same problem with 2.6.20-4.6.

Revision history for this message
Nico Veenkamp (nico) wrote :

Kernel 2.19 was fine with me. Since we went to 2.20 Shutdown keeps rebooting. This is on an Acer Travelmate 4001 wLMI

Revision history for this message
dgf (dgf) wrote :

my desktop computer keeps also rebooting instead of shutting down :(

Revision history for this message
dgf (dgf) wrote :
Revision history for this message
Tormod Volden (tormodvolden) wrote :

Same problem on 2.6.20-6.11.

Changed in linux-source-2.6.20:
status: Needs Info → Confirmed
Revision history for this message
dgf (dgf) wrote :
Tim Gardner (timg-tpi)
Changed in linux-source-2.6.20:
assignee: nobody → timg-tpi
Revision history for this message
Wietse Koopmans (wietse-koopmans-deactivatedaccount) wrote :

I can confirm this bug on a fresh install of Feisty Herd 5. The following methods all perform a restart instead of a shutdown:

1. Shutdown via the "shutdown, reboot, etc, menu" from gnome-panel
2. "Options -> Shut Down" from the login screen
3. "sudo shutdown -h now" from a terminal
4. "sudo shutdown -h now" from a console (Ctrl+Alt+F1)

Only option is to press the power-button...

Revision history for this message
Diska (discardin) wrote :

on my acer aspire 1692 i have the same problem.
in edgy it work fine.

Revision history for this message
DonQuichot (donquichot) wrote :

I can also confirm the bug on a acer Extensa 4101 with Kernel 2.6.20-9. There is no way to poweroff, but restart and suspend-to-RAM support is available without any problems.
In Edgy (2.6.17) it works still fine.

That is a dmesg exerpt from these lines which looks strange imho.
[ 18.471426] PnPBIOS: Disabled by ACPI PNP
[ 19.088000] ibm_acpi: ec object not found
[ 25.636000] apm: BIOS not found.

Additional I recognize that this bug only appears if you connect to ac/dc power supply. If you shutdown on battery supply it works correctly. Could anyone confirm this?

Is there a changelog for apmd, laptop-detect or laptop-mode-tools to 2.6.20 available?

thx

Thomas

Revision history for this message
Laurent Bigonville (bigon) wrote :

>Additional I recognize that this bug only appears if you connect to ac/dc power supply. If you shutdown on battery supply it works correctly. Could anyone confirm this?

I've just tested and I can confirm that too

Revision history for this message
Adel (jebaliadel) wrote :

Same here as Laurent. Acer Aspire 1681 LCi.

Revision history for this message
Laurent Bigonville (bigon) wrote :

I have an acer laptop too.. Acer specific?

Revision history for this message
Adel (jebaliadel) wrote :

I think so.

Revision history for this message
Wietse Koopmans (wietse-koopmans-deactivatedaccount) wrote :

I ran my test on a desktop computer containing an Asus P4P800 Motherboard/Intel P4 HT, so I don't think the problem is Acer specific.

Revision history for this message
Alexander Jones (alex-weej) wrote :

No. Asus P4P800 desktop, here.

Revision history for this message
DonQuichot (donquichot) wrote :

I have to correct my post above.

1. Suspend to RAM does not work with kernel option "noapic".

2. >That is a dmesg exerpt from these lines which looks strange imho.
[ 18.471426] PnPBIOS: Disabled by ACPI PNP
[ 19.088000] ibm_acpi: ec object not found
[ 25.636000] apm: BIOS not found.<

I've just compared it to my Edgy output and there's no different.

Revision history for this message
Alexander Jones (alex-weej) wrote :

So Asus P4P800 mainboards and some Acer laptops having this problem, by the looks of things. Anyone else?

Revision history for this message
anubhavrakshit (anubhavrocks) wrote : Re: [Bug 71040] Re: rebooting instead of shutting down

On 3/6/07, Alex Jones <email address hidden> wrote:
> So Asus P4P800 mainboards and some Acer laptops having this problem, by
> the looks of things. Anyone else?

Yes,i have the same issue on my Asus mainboard based desktop.
> rebooting instead of shutting down
> https://launchpad.net/bugs/71040
>

Revision history for this message
Wietse Koopmans (wietse-koopmans-deactivatedaccount) wrote : Re: rebooting instead of shutting down

I tried the LiveCD of fedora core Test2 for testing another bug.
It booted kernel:

Linux localhost.localdomain 2.6.20-1.2949.fc7 #1 SMP Mon Feb 26 18:37:35 EST 2007 i686 i686 i386 GNU/Linux

I could shut down the PC with no trouble...

Revision history for this message
Charlotte Curtis (c-f-curtis) wrote :

Same problem with Asus P4C800 Deluxe motherboard and kernel 2.6.20-9.

Revision history for this message
Asraniel (asraniel) wrote :

same here, acer 8103.
see this bugreport for details about my bug (it's a duplicate of this bug)
https://launchpad.net/ubuntu/+source/linux-source-2.6.20/+bug/90936

Revision history for this message
Wietse Koopmans (wietse-koopmans-deactivatedaccount) wrote :

The problem still exists on 2.6.20-10

Revision history for this message
Carlos F. (topopardo-deactivatedaccount) wrote :

Curiously, if set to hibernate instead of shutdown, the computer halts perfectly

description: updated
Revision history for this message
Adel (jebaliadel) wrote :

The problem persists with the last kernel : 2.6.20-10
Acer laptop

Revision history for this message
Wietse Koopmans (wietse-koopmans-deactivatedaccount) wrote :

I think I might have found the source of this problem!

While testing several things at once I was taking the following steps:

* I was trying to install my wireless with ndiswrapper and wpasupplicant (after installation I got no connection)
* I tried to shutdown the computer with the hibernate option, this halted my computer (as Carlos Fenollosa mentioned as well).
* I than removed network-manager !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
* When I tried the hibernate again, the computer was locked.
* I unlocked the computer and tried the shutdown option, guess what, the computer halted!

Could anyone please remove network-manager (network-manager-gnome and ubuntu-dekstop (meta-package, safe to remove) will also be removed) and see if this works for you too?

Ps. my wireless works fine as well now (without network-manager)

Revision history for this message
DonQuichot (donquichot) wrote :

Uninstall network-manager takes no effect, but upgrade to 2.6.20-11 resolve the issue on acer Extensa 4101.

nice job... thx...

Revision history for this message
Alexander Jones (alex-weej) wrote :

2.6.20-11 is also resolving the issue for Asus P4P800.

Can we have more confirmations, please?

Revision history for this message
Adel (jebaliadel) wrote :

2.6.20-11 resolves the issue for the Acer Aspire 1681 LCi too.

Revision history for this message
Laurent Bigonville (bigon) wrote :

Work for me with my Acer TM laptop

Revision history for this message
Wietse Koopmans (wietse-koopmans-deactivatedaccount) wrote :

Problem solved for me (Asus P4P800)

Revision history for this message
Carlos F. (topopardo-deactivatedaccount) wrote :

Solved on Acer Aspire 1692 with "Linux vayralemine 2.6.20-11-generic #2 SMP Thu Mar 15 08:03:07 UTC 2007 i686 GNU/Linux"

Revision history for this message
Tormod Volden (tormodvolden) wrote :

Fixed with 2.6.20-11 on Acer TravelMate 8101. Thanks!

Revision history for this message
Nico Veenkamp (nico) wrote :

The 2.6.20-11 kernel fixed the problem for me too. Thanks all for the good work.

Revision history for this message
Laurent Bigonville (bigon) wrote :

Fixed, reported by multiple persons

Changed in linux-source-2.6.20:
status: Confirmed → Fix Released
Revision history for this message
Alexander Jones (alex-weej) wrote :

Please could everybody who was affected by this bug see if they can suspend their computer. For me, suspend behaviour is EXACTLY the same as the broken shutdown behaviour here. I.e. a brief power-off, followed by an instant resume.

Revision history for this message
Carlos F. (topopardo-deactivatedaccount) wrote :

For me, hibernating works almost perfectly (see audio problems on resuming, Bug #80893), but the computer halts after hibernating.

I just tried suspending right now, while I was editing this comment, and the computer also halted after the suspending. By the way, suspending doesn't suffer the Bug #80893

Revision history for this message
Wietse Koopmans (wietse-koopmans-deactivatedaccount) wrote :

Suspend is broken for me, the system powers-off and resumes immediately, showing the following error message:

[ ] pnp: Failed to active device 00:03.
[ ] pnp: Failed to active device 00:04.

Revision history for this message
Wietse Koopmans (wietse-koopmans-deactivatedaccount) wrote :

Sorry, that was the Edgy kernel, I'll try 2.6.20-11 later on...

Revision history for this message
Wietse Koopmans (wietse-koopmans-deactivatedaccount) wrote :

Feisty suspend:

System power down, immediately resumes and comes up in a locked state.
A crash report was waiting for me (vbetool), unfortunately, when I pressed "Send Report" nothing else happened. Therefore I have attached the report from /var/crash:

Revision history for this message
Alexander Jones (alex-weej) wrote :

Weitse, can you report on bug 75497, please? (Add your HW info, too!)

Also, anyone else who is having this same problem with S3 suspend. Thanks!

Revision history for this message
Alexander Jones (alex-weej) wrote :

Does anybody know what the kernel fix for this was? P4P800 suspend is still broken, for me, in exactly the same way. Nobody seems interested ATM, so I'd like to have a look myself.

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