Comment 40 for bug 1525554

Revision history for this message
RonaldP3 (ronald-petie) wrote : Re: [Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all

Hi Christopher,

Sorry, I'm not sure I undertand your question. Are you asking if a kernel
update addressed my issues?

I installed Ubuntu 15.10 and tried the fix suggested by Simone on
14-12-2015, this worked for me. I am planning to install 16.04 in a couple
of months and hope the sound issue is solved in this release.

I hope this answers your question. Otherhise, please ask.

Kind regards,

Ronald

2016-04-23 16:51 GMT+02:00 Christopher M. Penalver <
<email address hidden>>:

> RonaldP3, could you please confirm if 4.6-rc1 addresses your issues
> following https://wiki.ubuntu.com/Kernel/MainlineBuilds?
>
> ** No longer affects: alsa-driver (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1525554
>
> Title:
> [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
> all
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
> on headphones or internal speakers.
>
> Connecting a USB headphone and microphone both work, though.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: alsa-base 1.0.25+dfsg-0ubuntu4
> ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
> Uname: Linux 3.19.0-39-generic x86_64
> ApportVersion: 2.14.1-0ubuntu3.19
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC0: ronald 2199 F.... pulseaudio
> ronald 2513 F.... alsamixer
> CurrentDesktop: Unity
> Date: Sat Dec 12 19:36:01 2015
> EcryptfsInUse: Yes
> InstallationDate: Installed on 2015-12-07 (5 days ago)
> InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64
> (20150805)
> PackageArchitecture: all
> SourcePackage: alsa-driver
> Symptom: audio
> Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
> Symptom_Card: Built-in Audio - HDA Intel PCH
> Symptom_DevicesInUse:
> Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path',
> '/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p',
> '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit
> code 127: Error executing command as another user: Not authorized
>
> This incident has been reported.
> Symptom_Jack: Digital Out, HDMI
> Symptom_Type: No sound at all
> Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No
> sound at all
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 09/30/2015
> dmi.bios.vendor: HP
> dmi.bios.version: N78 Ver. 01.02
> dmi.board.name: 8102
> dmi.board.vendor: HP
> dmi.board.version: KBC Version 16.1F
> dmi.chassis.asset.tag: 5CD54286XY
> dmi.chassis.type: 10
> dmi.chassis.vendor: HP
> dmi.modalias:
> dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
> dmi.product.name: HP ProBook 470 G3
> dmi.sys.vendor: HP
>
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>